SupraPR

Q: Error 0xE8000065

OK so I was on 2.2.1 on my iPhone with iTunes 8.1.1 and everything was ok. I updated to 8.2 and updated my iphone to 3.0. At first itunes displayed a message saying my iphone was detected but couldnt be identified properly and said to disconnect and reconnect. I did so and now it says "iTunes could not connect to this iPhone because an unknown error occurred (0xE8000065). And everytime I unplug and reconnect iTunes displays this message, and sometimes it doesnt even recognize my iPhone. My pc recognizes the iPhone as a Camera(??) but iTunes does nothing... I also pluged my 1G iPod Touch and the same message is displayed... Can someone help??

Dell Latitude D510, Windows XP

Posted on Jul 20, 2009 11:39 PM

Close

Q: Error 0xE8000065

  • All replies
  • Helpful answers

first Previous Page 5 of 15 last Next
  • by rocker_chic213,

    rocker_chic213 rocker_chic213 Dec 28, 2009 6:45 PM in response to AC3898
    Level 1 (0 points)
    Dec 28, 2009 6:45 PM in response to AC3898
    OK so I am apparently not very knoledgable in this area...I updated my BIOS and went to try and enable the C State and have NO idea how to...I don't see the things mentioned in the steps above in this thread when i'm in the BIOS. HELP!

    I have a DELL Studio 15 Laptop, an Intel Core i7 Q820 @ 1.73GHz Windows 7 64bit...but I have no idea about the motherboard and from what i can tell, Intel(R) PM55 Express Chipset LPC Interface Controller - 3B03

    I am having the same issue as lots have complained...iTunes recognizes my iPod Touch but when trying to set it up, it freezes iTunes immediately...can't sync, can't do anything...
  • by thelastreturner20,

    thelastreturner20 thelastreturner20 Jan 4, 2010 1:30 PM in response to rocker_chic213
    Level 1 (0 points)
    Jan 4, 2010 1:30 PM in response to rocker_chic213
    ^

    This is kind of the general idea. Someone here just happened to have the same motherboard (GIGABYTE brand) that I got so I was able to set it up:

    1. Go into BIOS
    2. MB Intelligent Tweaker
    3. Advanced Frequency Settings <<
    4. Advanced CPU Core Features <<
    5. Enable C3/C6/C7 State Support
    6. F10 (SAVE TO CMOS AND EXIT)

    Possibly step 3 or 4 should be the options you should look for in the BIOS.

    But even then, that honestly seems to delay the inevitable. For one, every time I start up my computer with my Touch connected, my computer just goes into limbo with a black screen for like a disturbingly long 15-20 seconds. I was about to restart the computer until I hear that beep from my Touch that it's ready and finally go into the log on screen.

    Second, when I just want to eject the Touch via iTunes, it just freeze up and doesn't do anything and I'm forced to end the process have or restart the computer.

    Yes, it could be easily solved by just not connecting the Touch in the first place and simply unplugging it respectively but I didn't need to do all this folly on my HP DV6000 with Windows 7 Pro.

    I seriously hope Apple or the manufacturers do something for these minor conveniences I just mentioned... unless they're common when setting to this c-state thing which I haven't looked up what it actually does other than fix the error problem then disregard it (though personally it'll be great to fix it)... but mainly fix the problems with the error 0xE8000065. Apple/manufacturers can't really except customers to remedy the problem through getting a second USB PCI card or doing changes on the motherboards.
  • by sweetyboy_86,

    sweetyboy_86 sweetyboy_86 Jan 5, 2010 12:57 PM in response to oliveranthony
    Level 1 (0 points)
    Jan 5, 2010 12:57 PM in response to oliveranthony
    hi i have the same problem but i dont have a dell pc...
    but my problem first started with my canon camera that all of a sudden my pc didnt regognized it and said that the ,mtb usb device is corrupted. after some days my ipod did the same thing but the itunes still worked even with ipod. now nothing even isn't charging. i have the windows 7 64 bit
  • by Information Man,

    Information Man Information Man Jan 9, 2010 6:10 AM in response to SupraPR
    Level 1 (0 points)
    Jan 9, 2010 6:10 AM in response to SupraPR
    The solution for many ppl:

    IF your OS is Windows 7
    AND you have an P55 Mainboard from (Gigabyte OR Asus)
    THEN get the newest Bios update, install it and
    smile

    IF your OS is Windows 7
    AND you have an P55 Mainboard from any other manufacturer
    THEN get the newest Bios update, install it and
    pray
  • by Divangou,

    Divangou Divangou Jan 9, 2010 11:38 AM in response to Information Man
    Level 1 (0 points)
    Jan 9, 2010 11:38 AM in response to Information Man
    Cool! Thanks Information Man! After many hours (if not days!) of frustration, I my Iphone finally mysteriously started syncing again, but if it starts to act up again, I'll install the new beta BIOS from Gigabyte. This is what you're talking about right?

    http://www.giga-byte.com/Support/Motherboard/BIOS_Model.aspx?ProductID=3213

    --Divangou
  • by Divangou,

    Divangou Divangou Jan 11, 2010 7:16 AM in response to Divangou
    Level 1 (0 points)
    Jan 11, 2010 7:16 AM in response to Divangou
    As it turns out, the syncing problem DID return. So Information Man, can you tell me where (and how) to download and install the BIOS update? The update I downloaded at http://www.giga-byte.com/Support/Motherboard/BIOS_Model.aspx?ProductID=3213 doesn't appear to work for my 64-bit system, which I see you have. Am I downloading from the wrong place?
  • by Darth.Berne,

    Darth.Berne Darth.Berne Jan 17, 2010 11:14 PM in response to Divangou
    Level 1 (0 points)
    Jan 17, 2010 11:14 PM in response to Divangou
    Just a little thought, for those who C-state didn't helped.

    I've read somewhere on google that windows7 and ICH10 (ie in P43 chipset from Intel) have problems with either MTB driver for Iphone or Syncing iphone with Itunes. That was the case for me too. C-state didn't helped me, reinstalling w7 or itunes either, as didn't many other 'ways'. What DID helped me was downloading latest chipset drivers from Intel. After updating them (which me thinks updates the USB control in w7) - works like a charm. Syncs, no freezing etc.... maybe others will find it usefull too.

    Good luck
  • by miguelblanco,

    miguelblanco miguelblanco Jan 24, 2010 8:05 AM in response to Darth.Berne
    Level 1 (0 points)
    Jan 24, 2010 8:05 AM in response to Darth.Berne
    Hi, apologies if I am not following the correct procedure. I'm not at all technical and have never posted on a forum.

    I have just upgraded to a new PC with windows 7 64 bit my motherboard is an asus p7p55D PRO.

    My iphone worked fine on my previous 5 year old pC on windows XP, I can't get the computer no recognise it , it did twice but hasn't the last times I've tried. The error message saysi Tunes could not connect to this iphone because an unknown error occured (0xE8000065).

    I have read all the threads and I'm completely confused no matter how hard I try I do not undersatnd the change the C state messages and have no idea where to begin.

    If someone could point m ein the right direction I'd appreciate it.
  • by Vitalis,

    Vitalis Vitalis Jan 25, 2010 7:37 AM in response to Divangou
    Level 1 (0 points)
    Jan 25, 2010 7:37 AM in response to Divangou
    Hello this is my first post in these forums, I felt it necessary to create an account in order to express my gratitude to ninintothevoid and all the others who helped me solve the problem we have been having with our Apple device (iPhone 3G for me).

    In response to the above poster. I received success in updating my BIOS on my Gigabyte motherboard by downloading the software called "@BIOS" that they advertise on their BIOS upgrade page at Gigabyte.com. You must download this easy to use software in addition to the actual BIOS update itself and you should have no problem following the instruction that are provided with it. It was a quick way for someone such as myself who has never done "flashing" to update my BIOS.

    After switching to C state and upgrading my BIOS my beloved iPhone is back in order.

    Thanks once again, and I hope this helps SOMEONE.

    edit: it might also be worth mentioning that the above procedure also solved another problem I was experiencing on my iPhone, where when ever a track would finish playing on the iPod portion of the device, it would immediately crash and reset to the main menu. This annoyance is now also gone

    Message was edited by: Vitalis
  • by reisor,

    reisor reisor Jan 26, 2010 5:01 AM in response to ninintothevoid
    Level 1 (0 points)
    Jan 26, 2010 5:01 AM in response to ninintothevoid
    Yes, it worked for me. Not perfectly, I still have issues but at least I can sync once in a while. Usually the iTunes only sees 4 Gb memory of my 16 but if I eject and reinstall the iPod there is a chance that all goes well.
  • by TLoc84,

    TLoc84 TLoc84 Jan 26, 2010 9:40 PM in response to reisor
    Level 1 (0 points)
    Jan 26, 2010 9:40 PM in response to reisor
    Put your phone into DFU mode using the following steps
    1. Plug your phone into iTunes (ignore the message that pops up)
    2. Power the phone OFF
    3. Hold power and home for EXACTLY 10 seconds
    4. Release power (continue to hold home)
    5. iTunes will recognize iphone in restore mode (you can let go of home now)
    6. Hold shift and click Restore
  • by Divangou,

    Divangou Divangou Jan 29, 2010 9:21 AM in response to Vitalis
    Level 1 (0 points)
    Jan 29, 2010 9:21 AM in response to Vitalis
    I finally got around to updating my BIOS using the @BIOS tool Vitalis described from the Gigabyte website (thanks Vitalis!), and so far it's working GREAT! Everything syncs as it should, and I've had no error messages. I've said this before, but I have a feeling this is the problem. Thanks again to everyone. The collaboative problem-solving comminuty of this discussion thread ALMOST makes me feel better about the HOURS I've lost on this.

    I'm wondering, do you all think this is a Gigabyte problem, or an Apple problem? Either way, SOMEONE ought to solve it. It was ALMOST enough for me to go out and get a droid.

    Also, FYI, I tried the DFU mode thing, and it didn't help at all.
  • by edgey642,

    edgey642 edgey642 Feb 7, 2010 5:43 AM in response to maciver
    Level 1 (0 points)
    Feb 7, 2010 5:43 AM in response to maciver
    I have the same setup but I'm new to tinkering in the BIOS menu and haven't got a clue where this C-State is, Thanks in advance
  • by loubilbo,

    loubilbo loubilbo Feb 7, 2010 10:01 AM in response to edgey642
    Level 1 (0 points)
    Feb 7, 2010 10:01 AM in response to edgey642
    Hello, I've got an ASUS M60J laptop and I don't find any bios update nor possibility to activate C-STATE?...
    Can you help me ?
    I don't know what is my chipset on my motherboard either?.
  • by itsme13,

    itsme13 itsme13 Feb 9, 2010 12:44 PM in response to SupraPR
    Level 1 (0 points)
    Feb 9, 2010 12:44 PM in response to SupraPR
    hi there everyone, here is my problem. i have a 2g (unlocked,jailbroken) iphone and a 3g normal iphone. i want to restore the 2g back to factory settings but it wont open up itunes. i get this error too, only on my 2g though my 3g will open itunes and sync the phone no problems. so can someone please help me figure out how to restore my iphone?
    thank you
first Previous Page 5 of 15 last Next