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Jun 6, 2010 2:01 PM in response to SupraPRby winjp@vegabel.com,Dear all,
I'm new it in this apple's world... anyway
I'm using a windows7 64bits with a P755D LE motherboard from ASUS and had the same 0XE8000065 when trying to sync my new Ipad.
I did the update of the BIOS (to version 1408) ... and (I hope) fix the issue
good luck to everyone
JP -
Jun 10, 2010 1:20 AM in response to winjp@vegabel.comby silverflywin,ok so here is what I found out after I got this error. im 99.99% sure this works. First you have to follow these steps carefully and if u mess up eh, u can try again lol
1.turn off ipod for now
2.Uninstall and Reinstall itunes
3.Restart your computer
4.Hold the power button and the menu button until the apple logo comes on and then just keep on holding onto the menu button to go to restore mode.
5. i tunes should be able to detect an "ipod" and just restore it and your ipod should be already to go.
I hope this helps and I was so happy when I fixed this. -
Jun 21, 2010 7:06 PM in response to SupraPRby dudensuite,my iphone was stuck half way through restoring and i kept getting an error 0xE8000065 and others to
and in the end all i did to fix it was restore it on a different computer ,and that took me all day -
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Jun 22, 2010 11:40 AM in response to SupraPRby jordanlund,Running iTunes on a Gateway LT31 netbook running Windows 7 Professional 64bit. Previously worked fine with my 2nd gen iPod Touch and my iPad 3G.
I updated to iTunes 9.2 last night and attempted to upgrade the iPod to OS 4.0 and have had nothing but problems since. Attempting to upgrade the OS kicked iTunes into a "Backup" window with a progress bar that went nowhere. I let it run for 9 hours before stopping it.
Now when I connect my iPod I get the unknown error listed above.
Changing USB ports did nothing, but I was able to reconnect after doing the following:
1) Right click "Computer" and select "Properties".
2) On the left hand menu select "Device Manager"
3) Down at the bottom under Universal Serial Bus controllers, select each item from the bottom of the list up and uninstall them.
4) Click the "Action" menu at the top and select "Scan for hardware changes". This will re-detect and re-install your USB software.
Once I did this I plugged in my iPod and everything worked fine. -
Jun 28, 2010 10:21 AM in response to jordanlundby ftonjes,I had a problem with this since 10.6.2 and finally resolved it. I misplaced my white apple cable and bought a cable from HMV (didn't have the apple ones) - I used them for a while here and there and syncing always ended up with the device syncing and just vannishing from the DEVICES list.
I recently found my white apple cable and it works like a charm now. I have done tests and it's definately the cheap cables. Everytime I altenate between the apple and non-apple cable it fails at the non-apple one.
So make sure you buy an APPLE cable - don't buy a cheap imitation.
I haven't had ANY problems since going back to my apple cable. I'm not sure about Windows as I don't have any windows machines - but if you have a non-apple cable this might apply to windows users. -
Jul 7, 2010 12:27 AM in response to jordanlundby CalPolyGrad,Thanks Jordanund! Uninstalling the drivers worked (I only uninstalled the Apple USB drivers).
I upgraded from iTunes 9.1 to 9.2, and then I proceeded to update to 4.0 for my iPhone 3G. During the upgrade process, I got the 0xE8000065 error. It happened after the software upgrade, when the phone was restored to factory settings, before it could restore from the backup. I used Jordanund's suggestion to uninstall the USB drivers, and it worked! I did run into a little issue, however. When I attempted to uninstall the Apple driver, the uninstall window just hung for several minutes. At that point, I killed the application via the task manager. When I did that, I got a Windows BSoD. After the blue screen, I restarted in safe mode, which worked fine. I verified that the drivers were, indeed, uninstalled, and then I rebooted normally. After that I connected my iphone, and it recognized, and completed the update. -
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Jul 17, 2010 5:59 AM in response to ninintothevoidby fluevog,THIS WORKED! Amazing, I never would have thought the issue would be with the BIOS. Thanks a bunch. This problem has haunted me for over a year, until now! -
Jul 17, 2010 8:01 PM in response to SupraPRby ob_one,I disconnected my iPhone 4 during a backup, and when I reconnected it to the computer I got this error.
Having found this thread I really freaked out... however as I know that everything worked fine ruling out BIOS or USB chipset issues, I went to the basics, I just restarted all the apple services on the computer, including:
* Apple Mobile Device
* Bonjour Service
* iPod Service
after which it all worked fine...
Hope this helps -
Jul 26, 2010 6:19 PM in response to debuggerby sabrinach1,i have the same exact computer and problem!!!did u find a solution??? -
Jul 26, 2010 6:23 PM in response to britintexasby sabrinach1,how do i check if its enabled or disabled??? -
Aug 9, 2010 12:16 AM in response to ob_oneby terpfan_always,Thanks ob_one and jordanlund. I got mine to work by uninstalling the bottom 6 "USB Root Hub" entries in Device Manager and also restarting the 3 services ob_one recommended. It worked without a hitch the next time I connected and I did not lose anything or have to restore anything. Sorry that I cannot say which of the two tricks worked, but I did them both in about 5 minutes and I am happpy. THANKS!! -
Aug 13, 2010 10:00 PM in response to ob_oneby odyseuss,I encountered exactly the same problem. The error message popped up after I upgraded my iphone 4 to 4.0.2. ob_one's method solves my problem perfectly. Thanks so much! -
Aug 20, 2010 10:04 PM in response to odyseussby lant3rn1969,I also had the same problem when upgrading from 4.0 to 4.02. Restarting the services fixed the problems.