Vertical screen stripes appearing on 20" iMac

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Level 1

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Vertical screen stripes appearing on 20" iMac

My 1.5 year old 20" iMac screen has begun to show some approximately 1 inch wide vertical light stripes. There are about ten stripes on the screen now.

Is there a remedy? Is this a common issue? I searched the archives here but did not see many other messages about this condition.

Thank you for any information.

Thomas

Model Name: iMac
Model Identifier: iMac7,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per processor): 4 MB
Memory: 2 GB
Bus Speed: 800 MHz
Boot ROM Version: IM71.007A.B03
SMC Version:

iMac 2.4 GHz intel core, Mac OS X (10.4.10)

Posted on Jul 21, 2009 2:46 PM

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Answer 1

den.thed

Level 9

77,296 points

Jul 21, 2009 5:23 PM in response to Ashcraft

{quote:}Is there a remedy?{quote}

Proceed to your local Apple Service Provider or Apple Store ASAP.

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Answer 2

Jul 21, 2009 7:58 PM in response to den.thed

How do I give you a Gold Star?
Oh crap, I cannot, but I want to.

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Answer 3

den.thed

Level 9

77,296 points

Jul 21, 2009 9:15 PM in response to Community User

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Answer 4

Ashcraft Author

Level 1

0 points

Jul 21, 2009 9:42 PM in response to den.thed

Den.thed and all,

Thank you for your reply.

Do you know if the stripes will stabilize as they are or is this a sign that this iMac is heading toward a greater failure? If the screen goes can I still operate this computer running to an external monitor? I read someone in else's report that to fix this problem might cost $700. I can't afford that cost at present. Hence, I am trying to understand what the situation is, how bad it could become,and what my best options are. I cannot find a message thread that addresses this particular problem.

Thomas

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Answer 5

den.thed

Level 9

77,296 points

Jul 21, 2009 10:36 PM in response to Ashcraft

At this point there's no way to know for sure if it's the Display or Graphic's card and only time will tell.

There are three different Apple Mini DVI Adapters: > http://support.apple.com/kb/TA23844 depending on what you want to connect as a second monitor.

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Answer 6

lambi

Level 1

0 points

Aug 13, 2009 12:31 PM in response to den.thed

I have the same issue on my iMac 20". It started more than a couple of months ago, and never went away. The worst part is that it has to occur after the AppleCare Plan expires. Yep, like you, I can't afford to shout out $700 to fix this.

I don't know how bad yours is, but my vertical stripes show up most against blue color.... oh well... just crappy... I haven't found a home remedy either.

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Answer 7

lakeshore

Level 2

306 points

Aug 13, 2009 1:54 PM in response to lambi

If you purchased the extended AppleCare, you are covered. If not, perhaps you purchased the computer with a credit card that automatically extends the warranty, in which case you'd be covered too but you'd probably have to pay Apple out of pocket and then seek reimbursement through the credit card company.

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