Need help with Verizon Wireless broadband

Hi,

I spoke with the tech help at Verizon and they said I may need an airport update 4.2.

Without being familiar with the USB720, I really doubt that AirPort software has anything to do with this.

Do I need the airport card for my emac in order for this application to run and use the broadband usb card?

An AirPort or AirPort Extreme card (depending upon eMac model) is used for local wireless (Wi-Fi) networking. This is different from mobile broadband, which is a way of providing Internet access via mobile telephone networks. So, the USB mobile broadband modem in question should be the only device needed for this particular service.

The USB720 appears to be Mac-compatible. You should check whether your eMac is running a Mac OS X version that supports the installed software (the information here and here could perhaps also be of interest). Unless there are specific USB 2.0 only requirements, a USB 1.1 port ought to be OK, too (you may want to verify this).

Jan

Hello again,

The thing is the software installs and I see it on the doc, it just will not open.

Have you tested uninstalling/reinstalling the Verizon software?

Do all other programs on the Mac work as they should? If applicable, for problems and solutions related to the operating system, you may want to try a new post in one of the Mac OS X v10.3 & earlier fora.

Jan

Hi,

Which Mac OS is running on the eMac? If it's prior to Tiger, 10.4.x, the Verizon USB access won't work.

You do not need an Airport card installed in order to use Verizon internet access. Airport would be necessary is you were networking two or more computers.





Carolyn 🙂

He says he has 10.3.9