5 Replies Latest reply: Aug 5, 2009 7:36 PM by Allan Jones
munsch Level 1 Level 1 (0 points)
I have a USB720 (Verizon Wireless broadband internet). I use it on my pc laptop and wanted to install it on my older eMac. (G4) I installed the software (VZAccess Manager) and all goes well. However, the application will not open. I spoke with the tech help at Verizon and they said I may need an airport update 4.2. Do I need the airport card for my emac in order for this application to run and use the broadband usb card?
any help would be greatly appreciated!
I really want to use this internet, it is the only option i currently have! Thanks!!

eMac, Mac OS X (10.3.x)
  • Jan Hedlund Level 6 Level 6 (9,405 points)
    Hi,

    I spoke with the tech help at Verizon and they said I may need an airport update 4.2.


    Without being familiar with the USB720, I really doubt that AirPort software has anything to do with this.

    Do I need the airport card for my emac in order for this application to run and use the broadband usb card?


    An AirPort or AirPort Extreme card (depending upon eMac model) is used for local wireless (Wi-Fi) networking. This is different from mobile broadband, which is a way of providing Internet access via mobile telephone networks. So, the USB mobile broadband modem in question should be the only device needed for this particular service.

    The USB720 appears to be Mac-compatible. You should check whether your eMac is running a Mac OS X version that supports the installed software (the information here and here could perhaps also be of interest). Unless there are specific USB 2.0 only requirements, a USB 1.1 port ought to be OK, too (you may want to verify this).

    Jan
  • munsch Level 1 Level 1 (0 points)
    Jan,
    My eMac has OS X 10.3.9
    The software download on the internet (the link you provided) is a newer version for newer operating systems.
    I got a CD of the software (VZAccess Manager) from the Verizon store and it says the requirements are only a G3 and 10.3.9
    The thing is the software installs and I see it on the doc, it just will not open. However, when installed on my pc laptop the software opens even if the device isn't inserted.
    I guess I am not understanding why the software won't open...
    Thanks for all the help, any other ideas please let me know!
  • Jan Hedlund Level 6 Level 6 (9,405 points)
    Hello again,

    The thing is the software installs and I see it on the doc, it just will not open.


    Have you tested uninstalling/reinstalling the Verizon software?

    Do all other programs on the Mac work as they should? If applicable, for problems and solutions related to the operating system, you may want to try a new post in one of the Mac OS X v10.3 & earlier fora.

    Jan
  • Carolyn Samit Level 10 Level 10 (95,985 points)
    Hi,

    Which Mac OS is running on the eMac? If it's prior to Tiger, 10.4.x, the Verizon USB access won't work.

    You do not need an Airport card installed in order to use Verizon internet access. Airport would be necessary is you were networking two or more computers.





    Carolyn
  • Allan Jones Level 7 Level 7 (32,570 points)
    He says he has 10.3.9