5 Replies Latest reply: Oct 17, 2009 8:49 PM by McMaXXX
McMaXXX Level 1 (0 points)
One day I just playing music as usual, and suddenly, my 1st gen just restart itself with an "use itunes to restore" message on it. So I plug it into iTunes to restore, after restoring, usually it will start up with freshly restored software (right?), but my iPod just start up with "use itunes to restore" message again! I try restoring it for few more times and it's still the same. What should I do?

iPod Nano 1st Generation, Windows XP Pro
  • planb77 Level 7 (32,310 points)
    If you are repeatedly being asked to restore your iPod, the iPod's drive letter may need to be reassigned. See if this Apple support document can help you out. It provides step-by-step instructions on how to change the drive letter of your iPod.

    It's a good place to start at least.Hope this helps.

    [Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear|http://support.apple.com/kb/TS1493]

  • McMaXXX Level 1 (0 points)
    (Sorry for reply so late, I was really busy. And this isn’t my main iPod.)

    I did what you've posted, but it turns out that the "disk management" can't find my iPod like it should. Actually, it isn't on the list view above, but it appears on the graphic view underneath the list view that usually show the capacity, but there’s “unreadable” on it instead.
  • planb77 Level 7 (32,310 points)
    Hmm... Have you tried putting the iPod into Disk Mode and then re-attempting this process? This will help the iPod stay mounted and appear as another external disk under "My Computer"

    [Putting iPod into Disk Mode|http://support.apple.com/kb/HT1363]

    Otherwise, I would try reformatting the iPod using the tools provided by Windows and see if that helps. Instructions on how to do this can be found below. After reformatting you will have to restore the iPod via iTunes.

  • bcirish Level 1 (0 points)
    I am having trouble too - have a friend with a first generation Nano and just bought a PC. His Nano was first synced to a Mac so it cannot be read by his new PC. He is not very knowledgeable and wants to know how to start all over again - he has all of the music on CD's but is afraid to reset and then find out that he has nothing. He is also getting messages that says his nano is full but it should still have room from what I can see. Any help would be great- I think I have the right generation - thinks he bought it about 2005 but before second generation. Any suggestions as to what he should be doing?
  • McMaXXX Level 1 (0 points)
    I tried what you've told me, it turns out that the disk mode didn't help me at all and when I clicked "format", there's nothing happened. Somehow my iPod seems to be corrupted, the disk become unreadable and maybe there's nothing that I can do about it

    PS. Maybe I have to try formatting in DOS mode, if that would help.