Stuck on "Dock Connector" Setting

Question

Level 1

9 points

Stuck on "Dock Connector" Setting

My iTouch thinks that it's connected to the dock connector when it's not. So it won't allow headphones to work. I've tried resetting to no avail. Any ideas?

iTouch, iPhone OS 3.0

Posted on Jul 24, 2009 5:27 PM

Reply

Answer 1

freeqaz

Level 1

0 points

Jul 25, 2009 2:43 PM in response to Preachon77

I'm having the same issue. Can't use my iPod for music. I'm running software 3.0 on my iPod. No luck getting it out of the mode. 😟

Reply

Answer 2

duhkirk1

Level 1

95 points

Jul 25, 2009 2:45 PM in response to Preachon77

Did you try to do a hard reset?

Hold the home button and power button at the same time until you see the apple logo. Eject your ipod from the computer first though.

Reply

Answer 3

freeqaz

Level 1

0 points

Jul 25, 2009 3:02 PM in response to duhkirk1

Haven't tried a hard reboot... Let me do this. I just plugged it into my PC to check if it might detect it's not plugged in after it backs up.
after backup: nope, didn't work. Testing a hard boot now.

after hardboot: nothing. still connected to it's mind.. 😟

Reply

Answer 4

duhkirk1

Level 1

95 points

Jul 25, 2009 3:17 PM in response to freeqaz

Are you getting any kind of error message, either on the computer or the ipod?

Let me know and I'll see what I can find.

Reply

Answer 5

freeqaz

Level 1

0 points

Jul 25, 2009 3:19 PM in response to duhkirk1

Nothing at all actually. It seems to be completely fine, both on the ipod and to iTunes. Do you think a format is in order? Or maybe a small piece of metal or something stuck in the connector? sigh

Reply

Answer 6

duhkirk1

Level 1

95 points

Jul 25, 2009 3:21 PM in response to freeqaz

what makes you think it's recognizing it's still plugged into the dock connector then? Is it just that your not getting any sound from the headset?

Reply

Answer 7

freeqaz

Level 1

0 points

Jul 25, 2009 4:10 PM in response to duhkirk1

When I double tap the home button anywhere, instead of showing the volume bar, it says "Dock Connector" That's the source of the problem.

Reply

Answer 8

Preachon77 Author

Level 1

9 points

Jul 25, 2009 6:04 PM in response to freeqaz

Mine is the exactly same issue as freeqaz. Even after resetting it, headphones still won't work and if you double-click the home button it says that it's connected to the dock connector.

Reply

Answer 9

freeqaz

Level 1

0 points

Jul 26, 2009 3:09 AM in response to Preachon77

I fixed my problem. Here's what i did:

Take a small screwdriver (flathead) and scrape the inside of the dock connector. Clean out any gunk. After that, it worked for me. Seems to just be a short or something.

Reply

Answer 10

Sep 1, 2009 9:01 AM in response to Preachon77

I have the same problem. If anyone can help, it would be greatly appreciated. The 1/8 inch headphone jack seems clean.

Reply

Answer 11

cdbosh

Level 1

0 points

Sep 4, 2009 10:02 AM in response to Preachon77

I have just come upon this problem, too.

However, it happened after I did a very specific thing to my 1st gen touch: i plugged in a fairly old Griffin iTrip to it - using the "old style" of dock connector before the iPhone and touch were released (circa 2007).

It immediately went into "dock connector" mode, and would not come out permanently. However, if I inserted headphones, it would temporarily recover and allow me to change the volume.

This is a poor work around, though.

I have not tried cleaning the port, yet, but this seems more like a compatibility issue than physical...

Any other thoughts?

Reply

Answer 12

IlanF

Level 1

0 points

Oct 23, 2009 2:14 AM in response to Preachon77

I'm having the same problem with my 1st gen iPhone
cleaned the dock connector, but I'm still stuck at the dock connector mode...

Reply