Previous 1 2 3 Next 39 Replies Latest reply: Feb 3, 2010 9:00 AM by Ysaykin
Golf322 Level 1 Level 1 (0 points)
I'm really starting to get frustrated. I just got my new iPod Touch 2 days ago. I loved it. However, today I tried opening several of my apps but they won't open.

1. I tried connecting the iPod back to iTunes to see if they just didn't synchronize correctly... didn't work.

2. I tried to reset all settings in the settings menu... didn't work.

3. Tried resetting the iPod by holding the sleep and home keys... didn't work.

The last option is to delete all the apps and download them again, which I don't want to do. I feel like of I have to download them again after 2 days, then how many more times will this happen? (Understand what I mean?)

The music and video playback is fine, but if this was all I wanted, I would have saved $150 and bought an iPod Classic.

I'm sure this problem has a reasonable solution that doesn't involve deleting or re-installing anything. I'm just hoping that one of you know what that solution is.

Hope you can help me.

Thank you for your time.

Windows Vista
  • Golf322 Level 1 Level 1 (0 points)
    Has anyone encountered this problem? I'm looking for a permanent solution.
  • Golf322 Level 1 Level 1 (0 points)
    I just tried deleting and re-installing all of the apps and (big surprise) that didn't work either.

    That's it. I'm all out of possible solutions unless one of you know one that I haven't tried yet.

    Please help.
  • the fiend Level 5 Level 5 (7,750 points)
    It could be that you are trying to run apps that require version 3 software, and although you've only just bought your Touch, there are several posts on the forum which suggest that they are still being shipped with version 2.

    To find out which version your Touch is running, go from the (Touch's) *Main Menu* to Settings/General/About and look at the version number towards the bottom of that list. If it's version 3, then there's a different problem, but if it's version 2 (or 2.2.1), read on.

    Go to the *iTunes Store/apps* section and look up the apps that don't work. (Once in the store, you can type the app name into the *Search iTunes Store* box at the top right.) Towards the bottom of the screen, on the right hand side is the heading REQUIREMENTS and under here is says *Compatible with ...* & also *Requires iPhone OS ??? or later.*

    Many apps only require 2.2.1, but if obviously, if you have one that requires version 3 and your Touch is only on version 2.2.1, that's likely to be the problem. (A less likely problem is the *Compatible with ...* An app that is only compatible with the iPhone, but not with the Touch is usually because the app makes use of the phone parts of the iPhone which are not on the Touch.)

    So, is it the version number? If so, the solution is to upgrade your Touch to version 3. The bad news is that you have to pay for it. It's approximately 10US$ or £5.99 here in the UK. (I know what you're going to say, "why am I paying again when I've only just bought it?" The Apple view is that version 3 is a major upgrade to the operating system that offers new features and is not part of "maintaining" the existing OS. I cannot answer why new Apple are shipping new Touch's with the old OS - because I don't know, sorry.)

    If you do require the new OS, I recommend that grit your teeth and buy it. To do this, connect your Touch to your iTunes and look (in iTunes) on the Summary pane. Somewhere at the top of the pane will be information about whether your Touch is "up to date" and you should be able to see the option to upgrade.

    Phil
  • Golf322 Level 1 Level 1 (0 points)
    Thank you for your help. However, although I will try the download, I don't believe this is the problem either. I say that because for the first day I had the iPod, I was able to use thses applications (the same ones that are no longer opening). That's the part that is confusing me so much. Normally, I would be able to fix this problem through trial-and-error, but the fact that I didn't change any settings leaves me with nowhere to begin.

    I will go ahead and try to download that update though, and I will let you know what happens.

    Thank you for your time.
  • Bryan Mick Level 6 Level 6 (13,020 points)
    3. Tried resetting the iPod by holding the sleep and home keys... didn't work.


    Are you saying you were unable to get the iPod to reset, or the iPod did reset, but that didn't fix the problem?
  • the fiend Level 5 Level 5 (7,750 points)
    Golf322 wrote:
    ... although I will try the download, I don't believe this is the problem either. I say that because for the first day I had the iPod, I was able to use thses applications (the same ones that are no longer opening). That's the part that is confusing me so much.

    Ah, you didn't tell us that. But now that you have, what I said still applies! If one of the apps you that did work now doesn't, it may be because the app has been updated _and now requires version 3 software to run._

    Of course, it's up to you, but unless you check which version you have on your Touch _and if it's not ver3,_ then check the apps to see _if they require ver3_ you cannot eliminate that possibility. I certainly can't and neither can anyone else who may contribute to your thread.

    Oh and by the way, if you
    "try the download"

    and it doesn't cure the problem - because that wasn't the problem to begin with, you won't be very pleased at paying for the upgrade and it doesn't cure the problem, will you?

    You need to establish which version of software you have and which version the apps require. That won't cost anything and since I've given instructions above on how to do that, it'll be the easiest thing you can do.
    Your choice.

    Phil
  • alydee Level 1 Level 1 (0 points)
    I too am having this issue, and I do have the 3.0 update on my touch.

    I have tried factory settings, deleting and reinstalling applications, syncing without the applications and then trying to sync with them checked, I have tried installing apps from the touch as well as through iTunes. I don't know what else I can do to get the applications on it.

    I have looked at multiple forums for tips, tried all of them and re-tried the ones that were supposedly the 'proem solver' tips. The Apple website simply tells you to follow the 5 R's tip, none of which satisfied my issue.

    You might be right, there might simply be a version upgrade needed for some, but I am a 3.0 user expriencing these same issues. Luckily I haven't yet purchased an app and have been doing trial and error with free ones, but I would like to get the full use out of my touch.
  • nicolau Level 1 Level 1 (0 points)
    I too having this problem. I bought an iPod Touch and download the Version 3.0 update. I've tried to restore my iPod, but that didn't work too.

    When a click on an apps icon, that's open the apps and close at the same time. I've tried to delete the apps, but that didn't work too.

    Message was edited by: nicolau
  • Anna Sandham Level 4 Level 4 (3,475 points)
  • nicolau Level 1 Level 1 (0 points)
    Hi Anna,

    That didn't work too. I've delete the apps, restart the iPod, install new apps... and nothing.
  • nicolau Level 1 Level 1 (0 points)
    Yes, I've tried.

    I've backup my iPod (security copy) and after restoring I've install the security copy.

    I did that because I don't wanna loose my 3.0 update (that I paid for).
  • nicolau Level 1 Level 1 (0 points)
    Yes. I've tried to restore.

    I've done a security copy, restore my iPod and installed the backup copy (I do that to not lose my 3.0 update version).

    But apps do not work.
  • nicolau Level 1 Level 1 (0 points)
    Yes. I've tried to restore.

    I've done a security copy, restore my iPod and installed the backup copy (I do that to not lose my 3.0 update version).

    But apps do not work.
Previous 1 2 3 Next