Replaced Apple TV and lost all my movies

Are you saying you had deleted the files in the iTunes library and only had copies on your AppleTV?

If so, tou're stuck bevasue AppleTV was never intended as a backup solution, and the though people here sometimes suggest manually deleting files in the iTunes database to recover space on small drives, it is essential you have bckup copies if you do this.

If you still have the old AppleTV, options are to open it and hook up the hard drive via a caddy to a Mac to get the files, or a software hack to access the filesystem. Neither method is supported and may invalidate any warranty.

If you don't have it you will have to talk to iTunes store and see if they'll re-enable your downloads.

Syncing an AppleTV only copies across things directly bought on it, never things put there by iTunes - maybe that's what you mean?

Go to the iTunes store page here:

http://www.apple.com/support/itunes/store/browser/

... and submit feedback along the lines of Purchases missing - they may re-enable the downloads, they may not - be sure to explain that it was an AppleTV hardware fault prompting replacement and that they had not yet synced back to the computer for backup purposes so you're left without your purchases through no fault of your own.

Message was edited by: Alley_Cat

Did you get your files?