Ipod Touch Frozen With loading bar and apple logo

Question

Level 1

19 points

Ipod Touch Frozen With loading bar and apple logo

Yesterday i wanted to add some new applications to My Ipod Touch (1st gen). Itunes told me that i had to download and buy the new Ipod software for $12.99 so i paid for that and then downloaded. Then i had another problem where i needed the new itunes so i downloaded the new itunes 8 and it wouldnt install because i kept getting a error message "you cannot continue downloading itunes 8 as there is a newer quicktime version on your computer" after finally dealing and solving that i downloaded the new itunes and the new ipod updater software was installed. Now on my ipod i am getting a Apple Logo and underneath that a loading bar which is about 1/4 full. I have tried everything. Resetting and restoring my ipod and its still there. i have let the battery run flat and as soon as it is back on charge it goes back to the same screen.

Apple Ipod Touch 1st Gen, Windows XP

Posted on Jul 28, 2009 5:34 AM

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Answer 1

Jul 30, 2009 4:37 AM in response to Kelsey12

i have the exact same problem, my computer shut down as i was installing the 3.0 software update, and now i ahve the logo and loading bar thats completely frozen. am going to try and go to an apple store to fix it. HELP!!!!

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Answer 2

howhel

Level 1

4 points

Jul 30, 2009 5:37 AM in response to Kelsey12

since downloading the new software for 12.99 my itouch is now constantly freezing then after waiting a day it suddenly unfreezes. I have tried to reset , i have reinstalled and restored and the problem is still happening.

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Answer 3

svk10

Level 1

9 points

Aug 2, 2009 9:44 AM in response to howhel

I also bought the 3.0 upgrade and after installing/syncing, my itouch is frozen with loading bar and apple logo. I have "restored" once. But it still freezes at the time of loading.

It almost feel cheated that you pay to upgrade and it screws up a perfectly working itouch!

Please help.

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Answer 4

svk10

Level 1

9 points

Aug 2, 2009 12:08 PM in response to svk10

My problem got resolved:
- I restored once again
- After installation, the setup gives you an option to copy stuff from last back-up or setup the itouch totally new. This time I chose to setup itouch new.

This time it worked (did not freeze). I had set up my email etc, but that was easy.

Not sure if this the solution, but it worked for me

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Answer 5

Kelsey12 Author

Level 1

19 points

Aug 8, 2009 11:03 PM in response to Kelsey12

Finially fixed the problem

I Just restored it (for the 3rd time) and erased everything and started again.

Not sure if thats the answer but it worked for me 🙂

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Answer 6

howhel

Level 1

4 points

Aug 8, 2009 11:09 PM in response to Kelsey12

I took it back to an apple store and they replaced my itouch....So I am not complaining. Thanks Apple.

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Answer 7

F131

Level 1

4 points

Aug 18, 2009 7:51 AM in response to howhel

But did the Apple store say what was wrong with it? I am having the same problem with my 2nd gen with the latest software upgrade. I can't even get itune to recognize it so I can reset it.

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Answer 8

howhel

Level 1

4 points

Aug 18, 2009 1:20 PM in response to F131

No, but they seemed to know exactly what was wrong and within 3 days it was replaced.

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Answer 9

Aug 22, 2009 12:09 AM in response to Kelsey12

the EXACT same thing happened to me. i updated my 1sr gen ipod touch to firmware 3.0 and then i got a loading bar 1/4 of the way with the apple icon. Im going to restore it 3more times and see if that works. this seems like a very common problem.

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Answer 10

jfahey87

Level 1

0 points

Oct 20, 2009 8:53 PM in response to Kelsey12

My question is how do you reset it if my comp doesnt even recognize its connected to my USB? Same thing it just sits here with Apple Screen and a 1/4 of the bar loaded! And i've tried the whole hold the home button while you plug the usb in and keep holding it until the connected to itunes screen appears and it does but my comp doesnt recognize it, please help i just bought it off a friend and was running perfectly till i updated it!

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Answer 11

trishddl

Level 1

0 points

Oct 20, 2009 9:56 PM in response to Kelsey12

That is what happens to me too....i bought mine from someone and when i tried to reset it, it just froze and showed the apple and a black screen. I have connected it to itunes many times and it does nothing for it, it doesnt recognize the usb either.

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Answer 12

Oct 22, 2009 10:11 PM in response to trishddl

I had the same thing happen to my iPod touch recently. I found that while having it connecting to the computer with the USB cable, and then holding down the power & home buttons(for about 10 seconds) It went into a 'recover' mode and reinstalled the software. It also saved all the old data from the last time I had synced it with iTunes.

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