Greyed-out Movie Title will NOT Sync

Question

Level 1

6 points

Greyed-out Movie Title will NOT Sync

Hi Folks,
I imported a short (3 min.) home movie into my Movie Folder (.mp4) in iTunes for Windows. It appears in iTunes just fine, and it PLAYS - in iTunes - just fine.
Trouble is...when I attmept to sync my U2 Video iPod, the Title for that home movie is in gray - not black like the others. I check the box so this movie will sync, I hit the sync button...and it does NOT transfer to the U2 iPod.
All other movies (w/titles in BLACK) transfer/sync just fine. The one in GRAY does not.
I did try the "Make an Apple Ipod Version" i.e. Convert...and the file it creates (.mv4) exhibits the same behavior: it shows up in my Movie folder, I can play it WITHIN iTunes for Windows, but the Title of said movie is in GRAY when I attempt to sync and it will NOT transfer. Please help! Anyone? Thanks!

Home built Core i7 920 OC to 3.2Ghz, Windows XP, 2.5 GB RAM available to Windows (32-bit)

Posted on Jul 28, 2009 10:27 AM

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Answer 1

Katrina S.

Level 7

24,131 points

Jul 28, 2009 1:09 PM in response to SK8TRBOI

Hi, the grayed-out movie title thing sounds like a common problem with file permissions on Vista. Haven't really seen too many posts about it with XP.
Can you right-click > Get Info on that title and change the title?

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Answer 2

SK8TRBOI Author

Level 1

6 points

Jul 29, 2009 12:31 PM in response to Katrina S.

Hi Katrina,

Thanks for the reply! What do you mean by right-clicking, though...i.e., what am I looking for w/ regard to information? Also - "change the title" ...to what? Just anything other than the current name?

Thanks in advance!

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Answer 3

Katrina S.

Level 7

24,131 points

Jul 29, 2009 1:49 PM in response to SK8TRBOI

Sorry for the incomplete directions.

RIght-click > Get Info on the home movie. Change the title to anything else, just to make sure you have Windows permissions to change the file and it is not set to read-only. You can always change it back, assuming permissions are correct. If the change doesn't "stick" permissions are not correct.

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Answer 4

asboyds

Level 1

0 points

Jul 30, 2009 6:15 AM in response to Katrina S.

Hi, I am having the same problem. I can change the fields in Itunes just fine (Name, Genre, Description...). Same as other person, the movie plays fine in Itunes, but is grayed out when I try to sync to my Ipod (30 GB Video), and even when checked, will not sync. My video happens to be in MP4 format.
Thanks

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Answer 5

Katrina S.

Level 7

24,131 points

Jul 30, 2009 10:14 PM in response to asboyds

hmm, my home movies play find on my ipod.
What happens if you right-click on the movie and choose "Create iPod or iPhone version"?

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Answer 6

asboyds

Level 1

0 points

Jul 31, 2009 5:00 PM in response to Katrina S.

Cool, I tried it and it is converting. I thought that this was automatically done in the import process. I suspect it'll work fine once it is done.
Thanks

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Answer 7

Katrina S.

Level 7

24,131 points

Jul 31, 2009 9:45 PM in response to asboyds

Glad that worked. I guess I'm lucky; my camera files don't need that conversion step.

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Answer 8

SK8TRBOI Author

Level 1

6 points

Aug 1, 2009 8:58 AM in response to Katrina S.

Hello Again Katrina,
For me, it was "changing the name" that worked - then either mp4 or mv4 work...doesn't matter.
Thanks for your help! I never would have stumbled upon just changing the file name and adding some details into the 'Info" page would do the trick, but lo and behold, it does!

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Answer 9

Katrina S.

Level 7

24,131 points

Aug 1, 2009 9:42 PM in response to SK8TRBOI

Excellent, seems to be a weird bug. At least there is a workaround.
Thanks for the poitns.

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