My Mac Pro spontaneously restarts

Over the last couple weeks my computer has suddenly and repeatedly restarted itself without warning while I was using it. It's as if the power was flipped off for a fraction of a second. I checked the power cables, of course, and they're fine. My house has good electrical and no other appliance has behaved like this.

What possible trouble could this behavior indicate? I'm making sure I've got everything backed up in case it goes down for good.

Thanks

MacPro G5 (aluminum), Mac OS X (10.5.7), 2 x 3 GHz Quad Core

Posted on Jul 30, 2009 12:16 AM

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504 replies

Jul 23, 2011 1:31 PM in response to jrbuuck

I have a MacPro1,1 and it has also been restarting by it self the last week. It has done it 4 times now. I can hear a "click" sound so I know it is the power that is the problem. Nothing else restarts, so it is not the mains power. I.e. the router would restart if it lost power, and it is ok. I also se nothing on the lights here, it's just the MacPro that does this.


I have been running 10.6 so I formated the harddrive, reinstalled a clean 10.6 and upgraded it to 10.7 and did not install any app's at all. While surfing in Safari it restarted again, so I know it is not the OS or App's, it is hardware.


I think it is a heat problem during summer, so I have moved it to a more cold inviroment to see if it helps. I will write again to tell if it did or not in a couble of weeks.

Aug 4, 2011 11:20 PM in response to jrbuuck

I have a Mac Pro 3.1 (2008). Add me to the list of people who this is happening to. It started happening the Same month my Apple care ran out. Incredibly frustrating and I was shocked to find this thread and seeing how prevalent this issue is!


I guess, let trouble shooting begin :(. I thought I had left this behind by going away from PCs...


/Christian

Aug 5, 2011 3:31 PM in response to Leon Buijs

Not really (at least not for me). When the last couple of ones happened (freeze and reboots), I was sorting through photo's in the finder window. This weekend I will jump over and spend a significant ammount of time in Win 7 to see if the same thing happens there. If it doesn't, that would point to software issue.


I did get the machine to run until I shut it down last night by unplugging and plugging power back in, boot up and let it sit for 15 minutes before logging in (that was mentioned by someone). When I logged in I ran through Onyx as well as updated to the last version of Snow Leopard and updated a bunch of other stuff (everything new since beginning of June - iWeb, remoteClient, Snow Leopard, iTunes, Canon Print Driver, and some pages patch).


We'll see if I still have same issues when I get home (I would suspect that is the case)....


/Christian

Aug 6, 2011 4:57 AM in response to jrbuuck

My Mac Pro only occasionally really crashes, but sometimes USB doesn't work well, Mac can 'see' the printer but printing will fail. FireWire also works on and off. Tried everything from changing USB peripherals to changing RAM.


So I called a repair company and although it's impossible to be conclusive for 100%, he said it sounded like a motherboard problem because there are so many different symptoms. He estimated the cost for replacement of the motherboard for an early 2008 Mac Pro at ± €500 ($714).


For now I'll leave it like this.

Aug 6, 2011 5:10 AM in response to Leon Buijs

Check DVWarehouse if you do go down that path. $800 looks like their norm.


Reset the SMC and/or zap pram/nvram from cold boot also.


Mac Pro Logic Boards DV Warehouse


If it doesn't happen in Windows, it is likely not the logicboard. Yes?

Aug 6, 2011 5:24 AM in response to Community User

I agree but I didn't try booting from Windows. I would have to dive into it, how to set it up, get a Windows install DVD, etc.. Windows ain't my hobby. Also, I should have to use it for quite some time. I don't feel much for that.


I hope this Mac Pro holds out until a new update, with FireBold and then I'll buy a new one. And some SSD. And maybe think about an affordable insurance that covers this kind of **** because 3,5 years is not a very long life for a € 2500 computer IMHO.

Aug 8, 2011 1:15 PM in response to jrbuuck

Add me, too. I've been running my MacBook Pro for years, and on 10.6 since release, with all updates. No warning, not doing anything odd on the computer, no new software. Just the knee-jerk reboot.


There clearly seems to be a thread of concern, but I have seen NO APPLE ANSWERS. What's going on???


Hello Apple?


Odd that the typical "Report Error" screen didn't pop up on re-start, either, so clearly, the error details are not being sent to Apple support.

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My Mac Pro spontaneously restarts

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