MobileMe iDisk App: Icon Bug

Question

Level 2

307 points

MobileMe iDisk App: Icon Bug

The MobileMe iDisk application appears to work as advertised but the icon on my iPhone is the one for an app called ShoppingList. I have reset my iPhone twice and deleted and re-installed the app twice, as well as deleting it from my iMac and downloading it again from iTunes (Store UK) but the icon still changes on the iPhone. On my iMac, the icon is as should be.
So I now have two different apps with the same icon on my iPhone. Anyone else experiencing this bug? This hasn't happened to any other app I've purchased on either of my iPhones.
This is on my iPhone 3G S.

PowerBook G4 Ti 400 MHz/ iMac G5 2.0 Ghz/ iMac 24" 3.06 GHz Intel, 4 GB, Mac OS X (10.5.7), iPod 3G 30GB/ iPod Shuffle 1GB/ iPhone 8GB/ Time Capsule 500 GB/ iPhone 3GS

Posted on Jul 30, 2009 11:58 AM

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Answer 1

Jul 30, 2009 7:27 PM in response to pape

I am having a problem as well. the icon was right during installation, now it is just a gray background. If I use spotlight to search for iDisk, the icon next to the iDisk app is a weather app. Obviously some sort of bug.

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Answer 2

Jul 30, 2009 10:07 PM in response to Kevin Delaney

Same issue .. After installing the iDisk app, it then changed to some 3rd party app i deleted months ago. Re-set or re-install did nothing.
Funny .. its the only app on the iphone that has the wrong icon.

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Answer 3

bluste21

Level 1

0 points

Jul 31, 2009 1:24 AM in response to pape

Yes ... got the same problem. All appears correctly on my MacBook Pro but icons are being replaced on my 3GS eerily to apps that I have recently deleted.

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Answer 4

pape Author

Level 2

307 points

Jul 31, 2009 9:01 AM in response to bluste21

iTunes Store Support got back to me today and this is what the kind folks suggested:

+I see that your in app purchase is not working as expected. I understand how frustrating this must be. I can certainly appreciate how eager you must be to resolve this issue. The developer of this application, Apple Inc, is the best resource for assistance with this issue. To contact them, please visit:+

+ http://www.apple.com/support/mobileme/+

+The article below may also be helpful; I found it for you on the Apple website:+

+Troubleshooting applications purchased from the App Store+
+ http://support.apple.com/kb/TS1702+

I appreciate their help, but do they appreciate the irony of directing me to Apple Inc.?
Anyway, I've already tried the troubleshooting suggestions but to no avail.
I'll wait for the bug to be fixed with an update.

Message was edited by: pape

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Answer 5

Jul 31, 2009 10:41 AM in response to pape

This is not restricted to the iDisk app, although it may be triggered by installing the iDisk app. I installed a couple of other apps yesterday that have a random icon as well. I've tried reinstalling and rebooting to no avail.

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Answer 6

pape Author

Level 2

307 points

Jul 31, 2009 11:58 AM in response to pape

I've just installed software version 3.0.1 and it appears to have resolved this particular bug.

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Answer 7

bluste21

Level 1

0 points

Jul 31, 2009 2:53 PM in response to pape

yes ... this has worked for me too!

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