Recent issues with battery/charging

Question

Level 1

1 points

Recent issues with battery/charging

Hi All,

A few weeks ago I updated my OS to the new 3.0. Earlier this week, ATT had a network issue in my area and the data network was unavailable. Overnight, my battery ran out of juice and shut down. Since that time, I have been unable to fully charge my phone. It gets to about 75 or 80% charge and will not charge further. When unplugged, that 80% charge only lasts about 3 hours of standby--and about 30 minute of use.
I have rebooted my iphone, turned off wifi, location services, turned off push email all in attempts to save battery life. I have even set it to airplane mode (this is the only thing that allows standby to be about 7 hours of life).

Does anyone have any suggestions? My planned next step is to backup my iphone on my macbook and do a total reset. Anything else?

thanks!!

iphone, iPhone OS 3.0

Posted on Jul 31, 2009 6:08 AM

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Answer 1

Jul 31, 2009 6:10 AM in response to bigmun

Try a restore, and if that doesn't help, visit an Apple Store or call AppleCare.

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Answer 2

bigmun Author

Level 1

1 points

Aug 4, 2009 5:37 AM in response to neuroanatomist

Update: did a restore and still have problem. Batter drains excessively fast. I find that I am constantly charging the phone. As an experiment, I did a full charge and reset the usage statistics--then turned off wifi, email to fetch manually, location services off etc... I did not touch it-no calls, no texts. the battery was fully drained in 4 hours. However, the usage statistics said it was 10 hours since full recharge and that I had 3 hours of usage time. the cellular network data showed 20.4MB of recieved and 3.6MB of sent. I had no apps running!!
I then plugged it in to a wall charger overnight. when i woke up and picked up the phone, it had the red charge symbol on it and now I can't get any charge...

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Answer 3

p1763

Level 1

0 points

Aug 4, 2009 5:53 AM in response to bigmun

dear friend,

how we know that in iphone there are 50%, 60% or 70% battery remain?
is there any option please share it?

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Answer 4

bigmun Author

Level 1

1 points

Aug 4, 2009 6:03 AM in response to p1763

there are several applications that will display battery life.
mybatterylife
batterystatus
freememory 1.4
batterystats
battery level 3.0
to name a few

I do not have any on my phone however. Due to my battery issues, I have removed all apps that did not come with the phone for troubleshooting...

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Answer 5

Alec79

Level 1

0 points

Aug 4, 2009 6:46 AM in response to p1763

You don't need an app to see the % left on your battery. You can change your iphone settings to display the %.

Settings > General > Usage > Then change 'battery percentage' to ON

My battery life ***** too. I'm thinking alot of the iphones batteries are defective.

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Answer 6

Oct 23, 2009 12:26 PM in response to bigmun

I had something similer I took it to the store and they gave me a new phone I went home put all hte stuff back on and it did it again so i called tech support and they had me restore the phone as new and that works well hten I put one new app on a day and that was fine. Whe i went to put back on my email through microsoft exchange that was when it got hot and started to drain the battery. I'm not a comupter guy but I think there is a bug in that system at least it worked for me

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