3 Replies Latest reply: Aug 2, 2009 6:53 AM by mph3
mph3 Level 1 Level 1
Thank you in advance for any assistance.
I have what seems to be a common problem, but I have been unable to find a solution. My AppleTV does not appear in "Devices" on my iTunes. Some points for consideration:
-about 2 weeks ago I performed an archive and install of my macbook pro. this seems to be when the problem started.
-i have mac OS X 10.4.11
-iTunes 8.2.1 (6)
-Apple TV software version 2.4
-my wife also has a macbook with iTunes. If we ask the Apple TV to connect to another shared library, the Apple TV then appears in the "Devices" area of her iTunes. But not mine.
-I have confirmed the the Apple TV is on the right network and that my computer is as well
-i have rebooted my router (Apple Extreme), the modem and the Apple TV
-I have reset (though not a factory reset) the Apple TV
-i am able to connect to the Apple Store from the Apple TV
-my iTunes library resides on an external hard drive, a 1TB MyBookWorld. My music library is 160gb, so I am hoping that a solution here does not include anything that requires my to re-sync or reset the library as this takes days (no exaggeration).

Again, thanks for your help.

macbook pro, Mac OS X (10.4.8)
  • Pat Divietro Level 1 Level 1
    IS your modem set up as the PPPoE or it the Apple extreme have the login duties to your ISP?
  • mph3 Level 1 Level 1
    Thanks for the inquiry. I actually was able to figure it out. I had to uninstall and reinstall iTunes. This did the trick. Unfortunately, I also reset my ATV. So I had to sync iTunes and ATV again. The trick was to sync via direct ethernet connect vs wireless. Saved days of syncing.
  • mph3 Level 1 Level 1
    I actually was able to figure it out. I had to uninstall and reinstall iTunes. This did the trick. Unfortunately, I also reset my ATV. So I had to sync iTunes and ATV again. The trick was to sync via direct ethernet connect vs wireless. Saved days of syncing.