iPhone cannot be synced - an unknown error occurred (13019)

Hello Kenneth,

This article may be of some of assistance:
http://support.apple.com/kb/TS2830

Hope this helps,

Nathan C.

I have a similar problem. After having a lot of drama with backups freezing and not completing I had to click on the 'x' to procede with any sync's. Now that 3.0.1 came out I decided to update when the popup came up saying would you like to update.

I went ahead, it downloaded the update then it couldn't install it and came up with errors. then my iPhone displayed the USB cable and the iTunes logo on the screen, now it won't do anything and iTunes won't recognise it.

I've tried to reset it, and reset my computer but nothing works. I am not uninstalling iTunes and re-installing it to see if that works. I now have lost everything on my iPhone I presume.

I am furious.

HI,

Are you using a mac or PC? I had major issues with mine, had error messages, wouldn't sync, wouldn't turn on. Tried soft reset, no help. Tied uninstatlling itunes and re-installing, no help. Tried restore, got more error messages. Ended up taking it to the Apple store where they fixed it after 45 mins using restore. He said that the reason it wouldn't restore on mine was that I was using a PC and not a mac. "PC's cannot fix all errors" he said. Typical apple trying to get you to buy only their products:-/