10 Replies Latest reply: Aug 3, 2009 9:38 AM by iyacyas
DajanaK Level 1 Level 1 (0 points)
Yesterday my macbook was updating microsoft office, and it was taking forever so I canceled it and turned my computer off. When I tried to turn it back on, it would not start. It shows the gray screen and apple icon but just keeps loading without actually turning on. I tried to use the instructions on the apple page, but nothing has helped! Any suggestions? Thanks!

macbook