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2009 MacBook Pro Freezing

My macbook pro 15" (june 2009) occasionally freezes for about 30seconds with the "Spinning Beach Ball Of Death". This happens about every 5-10 minutes. All I/O is halted during this soft freeze, causing cause a short bottle neck (eg. Sometimes after freezing during an iChat conversation, all my messages rush in at the same time.) I'm not sure what the issue is.

I've tried disk repair, booting safe mode, and changing energy settings. None of them work. I would like to know standard operating temperatures for each component so that I can monitor my average and peak levels.

Early-2009 Mac Pro 8 Core @ 2.26 6GB Ram | Mid-2009 MacBook Pro 2.8GHz 4GB RAM, Mac OS X (10.5.7), Logic 8 | Live 8 | FCS 2 | Adobe CS4 | RME Mulfiface II | Profire 610

Posted on Aug 3, 2009 2:38 PM

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39 replies

Sep 7, 2009 10:48 PM in response to zjabri

ok im having this same problem. i have a 500gb 5400rpm hdd. I've had this problem since leopard. It disappeared for a few weeks under SL but has now reappeared with a vengeance.

Has anyone gone into the genius bar for help?

If so what were you told. Also just to confirm is anyone else running Snow Leopard and the 500gb 5400rpm hdd?

Sep 8, 2009 1:03 PM in response to J24Keys

I haven't been having this problem since I upgraded to Snow Leopard (just over a week ago), but I've seen that it has come back with people even with Snow Leopard. If it starts back I'll go to my (no so) local Apple Store and have them downgrade the firmware.

A pain in the arse. Maybe they'll give me something for free?

Sep 8, 2009 2:13 PM in response to Examinus

Solution to all having this problem with the random freezes:

Follow the instructions in this macrumors post very carefully. It shows you how to downgrade from firmware 1.7 to 1.6. It isn't authorized by Apple, but is essentially what you would be going to the Apple Store to beg them to do (while they deny every word you say).

http://forums.macrumors.com/showpost.php?p=8414998&postcount=305

I have just done this on my brand new 13" unibody MBP with Snow Leopard and the problems have ceased.

After doing this, be sure to avoid applying the 1.7 EFI Firmware Update that will reappear in Software Update. Apple needs to release a real fix for this, already.

Good luck.

Sep 8, 2009 6:27 PM in response to powerpak

powerpak wrote:
Solution to all having this problem with the random freezes:

Follow the instructions in this macrumors post very carefully. It shows you how to downgrade from firmware 1.7 to 1.6. It isn't authorized by Apple, but is essentially what you would be going to the Apple Store to beg them to do (while they deny every word you say).

http://forums.macrumors.com/showpost.php?p=8414998&postcount=305

I have just done this on my brand new 13" unibody MBP with Snow Leopard and the problems have ceased.

After doing this, be sure to avoid applying the 1.7 EFI Firmware Update that will reappear in Software Update. Apple needs to release a real fix for this, already.

Good luck.


This is not a solution, this is a band-aid.

What you're left with is a half-speed SATA interface. Not an issue with traditional hard drives, but certainly an issue with modern solid state drives (and will only become more of an issue in the future as SSDs become more popular/affordable).

I would highly encourage anyone who lives near an Apple Store and who wants this band-aid applied to let them do it. If firmware gets borked in your hands, you may find yourself holding a nice, rectangular, voided-warranty brick. If it gets borked in Apple's hands, they are responsible to fix it.

For more information on this problem, please see the following threads:
http://discussions.apple.com/thread.jspa?threadID=2054387
http://forums.macrumors.com/showthread.php?t=729883

Sep 8, 2009 9:25 PM in response to fishbert

I agree it is not a long-term solution. Apple really dropped the ball on testing their firmware updates.

However, I have a traditional hard drive so the speed increase isn't a big deal for me, and I would very much rather go back to SATA 1 than have these infernal random lockups. I have to use this machine daily, and it is absolutely unacceptable that it pauses in the middle of presentations or media playback.

The firmware fix in that macrumors thread feels sketchy to apply (installing random hotfixes from internet forums is such a shamefully un-Mac-like experience), but I can attest to it working on a 13" unibody. Screwing up an EFI flash can indeed brick your machine, so it was not a worry-free procedure. I am thankful, however, to macrumors for pointing me to something that actually works.

Sep 8, 2009 10:24 PM in response to J24Keys

(Macbook Pro 2009, early august) I also get the spinning ball for about half a minute. I noticed it usually happens when I've got itunes playing (annoying because the song will stop playing) or if i've got a youtube video going. Also, say I have safari running as well as itunes, it will happen more frequently. On top of that it also gets very hot at a relatively fast speed most of the time, always when I have more than one application running (i.e. safari and itunes). I thought it might have something to do with the processor speed but can't find where to change that.

Sep 8, 2009 11:49 PM in response to elaiiine3

The downgrade to 1.6 Firmware has solved the problem. Most should have read the details of the update before that final click:

"MacBook Pro EFI Firmware Update 1.7 addresses an issue reported by a small number of customers using drives based on the SATA 3Gbps specification with the June 2009 MacBook Pro. While this update allows drives to use transfer rates greater than 1.5Gbps, **Apple has not qualified or offered these drives for Mac notebooks and their use is unsupported**."

This is why you won't see a fix any time in the near future. The 3Ggps standard won't interested the macbook line until better hardware specifications are developed by several of Apple's vendors.

Sep 24, 2009 1:36 PM in response to powerpak

I agree, this is a real problem that is a shame for Apple not to acknowledge despite the pages and pages of posts indicating people are having the same issue.

I took my 13" MBP into the Bay Street (Emeryville, CA) store today and had it looked at. The hang actually occurred in front of the Genius. I explained to him what needed to be done and that it would void the warranty if I did it myself. I explained that others have had it done. He claimed that in his 4 years working in Apple tech that they have never been provided the means to roll back EFI versions and that any Genius who would do it should be fired. I was in there for nearly half an hour. He ran a diagnostic program and had me email the results to him.

I should be hearing back in 24 to 48 business hours from an engineer who supposedly will just tell me that they're investigating the problem.

The Genius also told me that Apple does not support old firmware versions and that it's in their legal jargon that they cannot do so.

Here I am, stuck with EFI 1.7, beachballs 3-5 times a day, with no Apple-endorsed solution.

Oct 6, 2009 12:00 PM in response to J24Keys

I have the exact same problem here, usually happens more often when I have addium and safari running at the same time. Beachball freezing my macbook pro for about 30 seconds ( frustrating seconds ) and then it starts working again. I bought en apple macbook because it is supossed to be a better computer and shouldn't be having this stupid problem. I dont understand how apple is aware of this and don't do nothing about it. IM ****** OF. p.s. I have leopoard snow 10.6.1 and that doesnt solve ****.

2009 MacBook Pro Freezing

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