Microsoft 5000 Bluetooth Mouse and New Mid-2009 MacBook Pro problem

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Level 1

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Microsoft 5000 Bluetooth Mouse and New Mid-2009 MacBook Pro problem

I just got my new mid-09 MacBook Pro 13" model. My Microsoft 5000 Bluetooth Notebook mouse tracks way too quickly and erratically. I doesn't matter if I use the Apple mouse preference control or Microsoft's Intellipoint preference versions 6.3 or 7.0.

Has anyone else experienced this and if so, have you found a solution?

I attached my Microsoft Wireless Laser Mouse 6000 and it works great -- but isn't bluetooth, it's large, and has a USB puck.

My Dad has a new Mac Mini and it works great with the 5000.

MacBook Pro 13 Mid 2009, Mac OS X (10.5.7)

Posted on Aug 3, 2009 5:27 PM

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Answer 1

eww

Level 9

53,052 points

Aug 3, 2009 6:37 PM in response to dpaulc

You may want to try using Steermouse or USB Overdrive X inplace of Microsoft's driver. Both are excellent, usually offering better, more complete control over input device functions than the device manufacturer's proprietary driver.

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Answer 2

dpaulc Author

Level 1

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Aug 4, 2009 10:58 AM in response to eww

I've tried both. They don't solve the problem.

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Answer 3

eww

Level 9

53,052 points

Aug 4, 2009 12:11 PM in response to dpaulc

When asking others to help you, it's both efficient and courteous to tell what you've tried, so no one will waste their time and yours suggesting things you've already done.

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Answer 4

dpaulc Author

Level 1

5 points

Aug 5, 2009 7:58 PM in response to eww

It's also polite to not jump to conclusions. I tried them at your suggestion.

BTW, 10.5.8 mentions updates to Bluetooth. It did not, however, solve the problem. I wonder if something is wrong with the Bluetooth radio in my MacBook Pro.

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Answer 5

Aug 5, 2009 8:17 PM in response to dpaulc

I have the 5000 with my 15' 2009 MBP and it works fine. try replacing the mouse.

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Answer 6

eww

Level 9

53,052 points

Aug 6, 2009 9:57 AM in response to dpaulc

Sorry, I misunderstood when you'd tried them. Your reply was so terse it sounded abrupt and impatient to me, as in "Why are you bothering me with these suggestions I've already tried?" Sometimes happens when there's no face-to-face contact. Again, my apologies.

There have been problems reported with BlueTooth dropouts (lost connections): a very diferent problem from yours with mouse tracking speed. I wonder whether that's the BT problem that 10.5.8 is meant to address. Apple isn't saying, of course.

I think cmosquera's suggestion is probably a good one, in light of his success with the same mouse.

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Answer 7

Aug 6, 2009 5:19 PM in response to eww

No prob, give it a shot... Interesting to note the number of tough guys in this forum who will jump at the chance to chastise others... Oh and by the way sometimes in 10.5.7 I would have to reboot the mac or power cycle the mouse in order for it to work but I've used it today on 10.5.8 for a few hours with no prob.

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Answer 8

dpaulc Author

Level 1

5 points

Aug 11, 2009 8:29 AM in response to dpaulc

Thanks for all of the responses.

I went to Best Buy the other day with the Notebook 5000 mouse in-hand. I paired it with a 3 different MacBooks and 2 different iMacs. The mouse performed exactly as it does on my machine. After returning home I re-installed Steermouse and tweaked the settings a number of times. The mouse tracking isn't as smooth as the full size 6000, but it is usable at this point.

After doing a lot of online reading it seems that a lot of Bluetooth mouse users find the tracking to be a tad erratic compared to a USB wireless version. I find it strange that the 5000 tracks beautifully when paired to a Lenovo SL500.

Thanks again.

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Answer 9

Aug 11, 2009 11:49 AM in response to dpaulc

dpaulc:

You went to Best Buy with the same Notebook 5000 mouse in-hand, of course it's going to react the same way, the mouse is defective! I have one of these and it works like a champ on my MBP... Get it replaced.

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Answer 10

dpaulc Author

Level 1

5 points

Aug 11, 2009 7:29 PM in response to cmosquera

It works fine on two different PCs I tried. I'm trying another 5000 in a few days.

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Answer 11

braw

Level 1

0 points

Aug 29, 2009 1:57 PM in response to dpaulc

Just wanted to throw in my experience. I had a Mac Mini 1.8 2008 model and a Macbook Pro late 2006 model. I had 1 Microsoft Bluetooth 5000 mouse primarily for my Macbook and I loved it. Worked flawlessly. I started using it on my Mini because I liked it better than my Mighty Mouse, and it also worked flawlessly. So I bought another one just for the Mini.

I upgraded my Mini to the 2009 model and the cursor was chunky and had a stuttered response. I tried both mice on the Mini and the Macbook, both worked perfectly on the Macbook, and terribly on the Mini. Both had the same version OS.

I noticed through troubleshooting that when I restarted the machine, it was smooth, but then bacame stuttered in movement. It seemed when I turned off my wireless keyboard, aluminum version, the smoothness returned, but not every time. So I tried pairing my keyboard and mouse to my macbook and they worked just fine.

All signs point to the hardware/firmware. However, there are no problems with my wireless Mighty Mouse on the Mini.

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Answer 12

Rich D.

Level 1

0 points

Nov 13, 2009 9:45 PM in response to braw

I'm having this exact issue. I've been using the Microsoft 5000 Bluetooth Mouse since I got this mid-2009 MacBook Pro, and it's been great. I just brought home an Apple Wireless Keyboard, paired it, and now my mouse is erratic and jerky. It's fine if I power off the keyboard.

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