Iphone cannot be detected on my com!

Question

Level 1

4 points

Iphone cannot be detected on my com!

Hi,

My Iphone cant be read from my com after I plugged it in. I have installed the latest Itunes and have done the restart com & off/on methods and still cannot resolve the issue. The com completely cannot detect the phone and can't even charge it.

Please help!

rolz

Dell Studio 540S, Windows Vista

Posted on Aug 6, 2009 12:36 AM

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Answer 1

w7ox

Level 4

2,407 points

Aug 6, 2009 6:55 AM in response to Rolz911

If the iPhone does not charge from you computer I would suspect a dodgy usb port or cable. If you are using a hub, try connecting direct to a usb port.

Does the iPhone charge from the provided plug-in wall supply?

Phil

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Answer 2

Rolz911 Author

Level 1

4 points

Aug 10, 2009 12:13 AM in response to w7ox

Hi phil..
yes it does charge from the wall power socket. It also connects to my netbook. It is just in particular with this computer it does not. When I plug in, nothing happens. I can't even find it when I open up "my computer" browser.

The thing is I need to connect it on this com. Appreciate your advice!

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Answer 3

Aug 18, 2009 8:59 AM in response to Rolz911

My iPhone also cannot be detected. Not even any other computers.

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Answer 4

Macaby

Level 3

923 points

Aug 18, 2009 9:44 AM in response to Rolz911

IF your IP is recognized by your netbook, it sounds like you have a bad USB port on the problem computer. I believe that ALL USB ports on a computer are daisy changed and if one is bad, they probably all are bad. I had this happen on one of my laptops a few years back. I was able to get the USB port replaced under the warrantee. IF the computer is a desktop, you might be able to add a USB card.

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Answer 5

Rolz911 Author

Level 1

4 points

Aug 18, 2009 11:45 PM in response to w7ox

It did connect once then doesn't subsequently.. 😟

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Answer 6

Aug 19, 2009 12:46 AM in response to Rolz911

Same here, my iPhone can be detected with any computers in the past, just after I upgrade my iTune into 8.2.1.6, then the iPhone cannot be deteced in any computers.

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