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  • HighLife420 Level 1 Level 1 (0 points)
    So, this is how apple intended for the contact/mail system to work correct?

    Its supposed to check mail when composing mail?

    It dont care what i want to happen, i care about whats happening.

    Excuse me, when i said push, i meant downloaded unknowingly.

    I cant believe this is how it was intended, to open and check mail when you open or browse certain contacts. How do you think this isnt a bug?

    Automatically downloading emails unknowingly by browsing contacts or opening up a contact with a email address?

    Message was edited by: HighLife420
  • thelatinist Level 1 Level 1 (0 points)
    HighLife420 is right. I am running 3.0.1 on an iPhone 3GS 32 GB. If mail is set to manually check and the mobilemail process is not running (confirmed through any of the memory apps still remaining in the App Store), opening the address book and viewing a contact will cause the mobilemail process to open in the background on my phone and perform a "manual" check of my email, even without my actively opening the Mail app.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    You are assuming this is not how Apple intended this to work, and I'm assuming this is how Apple intended this to work since it has been this way since day one - since the original iPhone was released.

    Automatically downloading emails unknowingly by browsing contacts or opening up a contact with a email address?


    For the last time - my email accounts ARE NOT checked for new messages when I browse contacts only, or when viewing a selected contact's info only. If this is happening with your iPhone and restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup does not change this, you can call AppleCare at (800) 694-7466, or make an appointment at an Apple store if there is one nearby.

    You can believe whatever you want, and keep saying it until the cows come home, which won't change anything.

    You can use this link to provide Apple feedback.

    http://www.apple.com/feedback/iphone.html
  • HighLife420 Level 1 Level 1 (0 points)
    i didnt think of the setting..maybe this only happens when fetch is set to manual...which why you cant duplicate it.

    Since you have it set to download you emails automatically at predefined amount of time, it doesnt check the mail when you open up the app.

    Try it with everything set to Manual.

    Message was edited by: HighLife420
  • The Dude Abides Level 4 Level 4 (1,835 points)
    Mine is set to NOT get email unless I choose to ask it to do so. It was that way before 3.0, and worked fine. Now, if I make a phone call, it will sometimes (not always, but enough) get mail. Sometimes I'm doing something else and it gets mail. I'm not using anything else, just one mail setup (Earthlink) set to never fetch. So, to my mind, it's a bug. Others can say it's meant to do it, and it's not a bug. But if I select DON'T and it DOES, I'm thinking bug.
  • HighLife420 Level 1 Level 1 (0 points)
    I totally agree...i dont understand why he thinks otherwise? Its doing what its NOT supposed to be doing.....

    I think he spent more time trying to prove me wrong than assisting with the problem.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    The iPhone's Mail client is not meant to check email accounts for new messages when placing a phone call, nor is the iPhone's Mail client meant to check email accounts for new messages when selecting a contact in the address book viewing a contact's info only.

    My iPhone has never done this. This would be classified as a bug, but strange the same doesn't occur with my iPhone or with everyone's iPhone.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    I think he spent more time trying to prove me wrong than assisting with the problem.


    I explained what it is supposed to do and is designed to do. The Mail client is designed to check email accounts for new messages when the Mail client is launched, and the Mail client is launched when a new message is provided when selecting the email address for a contact when viewing the contact's info. The Mail client is not designed to check email accounts for new messages when viewing a contact's info only without selecting the contact's email address.

    No one here can assist you with this problem - there is nothing anyone here can do about it. I indicated if restoring your iPhone as a new iPhone or not from your iPhone's backup does not resolve this, you can call AppleCare at (800) 694-7466, or make an appointment at an Apple store if there is one nearby. A bug cannot be fixed here by fellow users either, nor by AppleCare - but the bug can be reported to AppleCare, or you can use the iPhone feedback link to report this.

    http://www.apple.com/feedback/iphone.html

    There is nothing more I or anyone else here can do to assist you with this problem, which apparently is not a problem with everyone's iPhone.
  • thelatinist Level 1 Level 1 (0 points)
    Allan Sampson wrote:
    I explained what it is supposed to do and is designed to do. The Mail client is designed to check email accounts for new messages when the Mail client is launched, and the Mail client is launched when a new message is provided when selecting the email address for a contact when viewing the contact's info. The Mail client is not designed to check email accounts for new messages when viewing a contact's info only without selecting the contact's email address.


    Respectfully, Allan, have you ever tried to duplicate what HighLife420 describes? That is, open a contact with the 'MobileMail' process not running? By not running I don't mean merely that the mail application is not open in the foreground, but that the process 'MobileMail' is not resident in memory. This is the situation, for instance, when you first turn on your phone if push is turned off and mail is set to manual fetch. If you have not, then you cannot say that HighLife420 is wrong about what this does.

    I have just duplicated this event numerous times. If a contact containing an email address is opened (even if the email address is not clicked on) Mail launches and fetches new mail. It's a simple fact. Is it intentional behavior? Perhaps. But it is not a problem with HighLife's iPhone.
  • Allan Sampson Level 10 Level 10 (123,370 points)
    I didn't say anyone is wrong. Where do you get that from?

    And I don't recall HighLife420 mentioning anything about having a MobileMe account.

    I've have stated numerous times what the iPhone's Mail client is currently designed to do and what it isn't designed to do. I don't believe it is designed to check email accounts for new messages by simply selecting a contact in the address book to view the contact's info without selecting anything else.

    And if it is doing so, there is NOTHING that a fellow user can do about it. There is no setting that enables or disables this, and a fellow user can do nothing about a bug either except for reporting this to Apple, which can be done via the iPhone feedback link, which I have also provided several times, which has gone completely ignored with no mention whatsoever.

    Have you used the iPhone feedback link to report this, or have you called AppleCare to report it?
  • Lawrence Finch Level 7 Level 7 (29,975 points)
    I just tried to duplicate your issue as I understand it and could not. I have mail retrieval set to manual. I opened Contacts. No mail received. I opened a contact with an email address. Again, nothing received. If I tap on the email address in the opened contact THEN mail opens and displays an outgoing mail template, and retrieves email. Not surprising, as it has opened the mail app, which retrieves email in manual mode the way it is supposed to.
  • iMacReg Level 1 Level 1 (0 points)
    I have the same issue and so are others. Here's another thread about it.

    http://discussions.apple.com/message.jspa?messageID=9987602#9987602
  • HighLife420 Level 1 Level 1 (0 points)
    and here is another set of people having the same problem...its not only me having this issue guys.

    http://discussions.apple.com/message.jspa?messageID=10081568#10081568
  • DaSaynt Level 1 Level 1 (0 points)
    I second this bug. Mail.app starts and runs at seemingly random times and fetches email. Though it seems random, I noticed it happens when starting another native app, such as Maps.app and iPod.app. For example, I'll boot my phone and Mail.app will NOT be running. I will then open Maps and a few seconds later I hear the "You've got mail" notification sound. Then I say, "***?!".

    I have Push turned off and Fetch set to Manual. With this configuration, Mail.app should not start on its own. It should only start and fetch email when I deliberately initiate the app. Therefore, and I'm really sorry to offend all you Apple sucking fan boys out there, this is a bug with iPhone OS 3.0.

    This bug with Mail.app did not occur on iPhone OS 2.2.1, as my configuration was the same, Mail.app did not run at random. I'm not sure if it's fixed in 3.0.1, but this is a bug in 3.0. If you have the same configuration as me and don't think you're experiencing this issue, you aren't paying attention well enough.

    Why is this a problem/bug? Because I should have complete control over my machine. Especially one that costs me this much. Unnecessary running apps use memory which slows down the OS, other apps, and also depletes battery life faster.
  • HighLife420 Level 1 Level 1 (0 points)
    well, i confirmed this last night on my friends phone...it doesnt happen for him 1 out of 8 times for some reason. It does open in the background as soon as the contacts name is open and a email is present.

    I could close the email app with a force close, open up contacts, open up a person with a email address in his contact and it would open mail in the background.

    I really dont think its only happening with my phone..a few people here have posted, some on a different thread trying to figure out why their mail is being downloaded.