Mail 3.6 Inbox not getting new Gmail mail

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Level 1

9 points

Mail 3.6 Inbox not getting new Gmail mail

So since I updated to 10.5.7 and 10.5.8 (both use Mail 3.6), the Inbox of Mail will not populate properly from my gmail hosted IMAP account. The All Mail and label folders are all fine but the Inbox won't show messages newer than 11:28 am on August 4th.. it's the 7th now.

I've tried rebuilding the inbox, turning off my rules, hunting through the preference files, removing the account and making a new one (re-downloading all mail for that account) - nothing works. I either get the same stopping point or I get a completely blank (empty) inbox.

Anyone know of a fix?

Macbook Pro 15", Mac OS X (10.5.8), 2.4ghz, 4gb, 265gb

Posted on Aug 7, 2009 10:16 AM

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Answer 1

Hobyx Author

Level 1

9 points

Aug 9, 2009 12:33 PM in response to Hobyx

So in a strange turn of events, after a full day or more, current emails popped into my inbox.

I'm still getting new messages. So I don't know what was clogging the works but it looks like it was time-based. Weird.

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Answer 2

Hobyx Author

Level 1

9 points

Aug 10, 2009 5:41 PM in response to Hobyx

Scratch that.. today I opened Mail and the inbox isn't loading any new email since yesterday. So apparently it works some of the time but not all of the time.

Message was edited by: Hobyx

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Answer 3

Aug 25, 2009 8:28 PM in response to Hobyx

I've been experiencing this for 3 months now. Totally sporadic. I've checked preferences, rebuilt mailboxes, etc. to no avail. It's like going to start an unreliable car on a cold morning. Sometimes it cranks, sometimes it doesn't. Hasn't downloaded new mail for a day. Probably will tomorrow.

I'd like to go to 10.5.8, but I don't want things to get worse. When I really need to read email (other than my iPhone), I fire up Thunderbird, and there are all my new messages.

Come on, Apple! I'd rather be using Mail!

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Answer 4

Hobyx Author

Level 1

9 points

Sep 14, 2009 6:07 PM in response to Hobyx

This doesn't really answer the problem but Mail 4 doesn't have this issue - Snow Leopard has fixed my email troubles.. since upgrading, Mail has been quick and reliable. I don't have to think twice about when I want to quit or launch Mail for now, it's nice.

But it would be nicer if they'd also apply this fix for people still using Mail 3.

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Answer 5

Hobyx Author

Level 1

9 points

Sep 14, 2009 6:10 PM in response to Hobyx

So the answer for me was to purchase 10.6 - the best upgrade pricing in OS X's history.

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