8 Replies Latest reply: Aug 18, 2009 11:14 AM by MacDarling55
macintosh123 Level 1 Level 1 (0 points)
Hi everyone,

I was going to enjoy E.T. when the Cd decided to get stuck in the drive.

I have done research and tried every way under the sun to eject it. Credit card, Unix code, terminal, eject button, hold trackpad on startup and none of it seems to work.

When i hold the eject button the icon doesn't appear on the screen, like when you turn your sound up it has the square with the volume bars going up. The disc does not spin and when I start up my macbook it makes 4 sounds.

When I put a card in the drive it feels as if the CD is right back, so I'm not sure if its been pushed so far back that it won't recognise it.

So basically eject button doesn't respond, no CD is shown in finder, CD doesn't spin and it feels like its really far back.

Got any ideas other than taking it to Apple because they are useless.

Macbook 2.16GHz 120gb HD 1GB RAM running leopard, Mac OS X (10.5.1)
  • Lyssa Level 6 Level 6 (17,505 points)
    Sounds to me like the drive has malfunctioned and "ate" the disc. You'll have to take the computer apart to get the disc out--if it's under warranty, do not do this yourself, bring it to an Apple store or authorized reseller.

    If it's not under warranty, go ahead and crack it open yourself and rescue the disc.

    ~Lyssa
  • Alan Bishop2 Level 2 Level 2 (385 points)
    Hi,

    I do not know if this will help but it worked for me.

    I had tried everything like you so I attached a USB mouse and restarted holding down the left click and out came the disc.

    It may have been just luck.

    I have since ejected discs the normal way by dragging to the trash.

    Good luck,

    Alan
  • macintosh123 Level 1 Level 1 (0 points)
    Thanks I will defs try that!

    Apple products are absolute rubbish sometimes! They make them so they last until the warranty expires. Cheap skates.
  • macintosh123 Level 1 Level 1 (0 points)
    Yeah no luck still. I emailed this company that do repairs for reasonable prices and I'll sus out how much it will cost for them to open the laptop up and remove the cd, because I want my CD back hehe

    The disc isnt even spinning its just jammed in there...
  • y_p_w Level 4 Level 4 (3,550 points)
    If you can access an Apple Retail Store (you didn't state your specific location) they might extract it for you as a courtesy. Just change the country on the drop down menu.

    http://www.apple.com/retail/storelist/
  • dgm Level 1 Level 1 (35 points)
    Try this: Go to Applications then Utilities. Run Disk Utility.app. RIGHT click on the CD and select Eject.
  • macintosh123 Level 1 Level 1 (0 points)
    I tried that. The CD is not recognised by the computer at all. It appears it is jammed because it isnt even spinning...
  • MacDarling55 Level 2 Level 2 (170 points)
    I KNOW WHAT TO DO!!!!
    what you have to do is... shut down the computer, and while you're restarting the computer, hold down the trackpad button down. this will force the disc out of the drive. i know you said you already tried it, but you need to immediately hold it down after you press the start up button.
    the disc is supposed to be far back in the drive because that way it can't escape accidentally.
    please, don't try to take the MacBook or drive apart. there's too much stuff to deal with and taking apart the CD drive can be dangerous.
    hope that helps!
    -MacDarling55