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My Computer doesn't see iPhone camera roll.

Hey everyone!

This is my first time posting here and I'm in a bit of a pickle so I hope someone can help me!!

My problem: I have an iPhone 3G and I noticed that after upgrading to 3.0 and then 3.0.1 that My Computer (I run Vista) can't see my iPhone camera roll thus preventing me from copying any pictures to my hardrive. iTunes works fine - but I have to manually sync when the program is loaded. I've tried reloading everything, going back to older versions of both iTunes and the iPhone OS but with the same result - no iPhone icon in My Computer.

Any suggestions???

Dell Inspiron E1505, Windows Vista

Posted on Aug 7, 2009 10:19 PM

Reply
1 reply

Aug 8, 2009 10:26 PM in response to spitfire42

Might be driver problem. Try "update" the driver for Apple Iphone in Device Manager. Choose update then choose driver file from "C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers"

If that's not working. Unplug your iPhone. Then try uninstall Apple Iphone driver from Device Manager. After that, reboot, and plug in your iPhone. Vista now should start install 'new hardware' driver. Voila. 🙂

My Computer doesn't see iPhone camera roll.

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