Error Messages: "There is no disk in drive..." and "Cannot Sync (-124)
Hello everybody,
Kind of a unique case, but problems started for me when I upgraded to Itunes 8 on my new Toshiba Netbook which runs Windows XP. Seems like everytime I open Itunes and insert my ipod nano (4th gen), I get a Windows error message that reads "There is no disk in drive. Please insert disk in drive." After clearing from this message (it doesn't matter whether you press Cancel, Continue, or Try Again), I try to sync my music. No go. I receive an error from itunes that reads "Cannot sync music due to unknown error (-124).
Right now, this case has been kicked around Apple and Toshiba for two weeks. I'm getting frustrated becuase Apple is telling me that it's a fault with the operating system since Windows is assigning the wrong path to ipod. Toshiba is saying its a software problem with Itunes. As I wait for a solution, I have no functioning Ipod since it can't load up any new playlists.
I've tried the 5 R's, created a new user profile on my computer, and even changed the location of my usb drive for my inano. None of it has worked so far. One suggestion did work in getting rid of the error messages but didn't do anything to unlock my inano. It was the suggestion to go into "my computer" and checking the properties of my inano, then checking the boxes to scan and repair any errors windows finds in the inano. After this attempt, I'm starting to believe that it's a software issue with itunes 8. Something I want to believe since it saves me the trouble of sending my new netbook to Toshiba for work.
Any ideas here? Thanks for the help
Kind of a unique case, but problems started for me when I upgraded to Itunes 8 on my new Toshiba Netbook which runs Windows XP. Seems like everytime I open Itunes and insert my ipod nano (4th gen), I get a Windows error message that reads "There is no disk in drive. Please insert disk in drive." After clearing from this message (it doesn't matter whether you press Cancel, Continue, or Try Again), I try to sync my music. No go. I receive an error from itunes that reads "Cannot sync music due to unknown error (-124).
Right now, this case has been kicked around Apple and Toshiba for two weeks. I'm getting frustrated becuase Apple is telling me that it's a fault with the operating system since Windows is assigning the wrong path to ipod. Toshiba is saying its a software problem with Itunes. As I wait for a solution, I have no functioning Ipod since it can't load up any new playlists.
I've tried the 5 R's, created a new user profile on my computer, and even changed the location of my usb drive for my inano. None of it has worked so far. One suggestion did work in getting rid of the error messages but didn't do anything to unlock my inano. It was the suggestion to go into "my computer" and checking the properties of my inano, then checking the boxes to scan and repair any errors windows finds in the inano. After this attempt, I'm starting to believe that it's a software issue with itunes 8. Something I want to believe since it saves me the trouble of sending my new netbook to Toshiba for work.
Any ideas here? Thanks for the help
Toshiba Web Netbook NB205, Windows XP