Previous 1 2 Next 27 Replies Latest reply: Jul 16, 2010 8:30 PM by EZ Jim Go to original post
  • EZ Jim Level 7 Level 7 (21,815 points)
    heatherdd wrote:
    Im having the same problem, skype is saying that my camera is being used by another application. I have tried everything that other people have tried and it is still not working for me. This is so aggravating.


    Welcome to Discussions, heatherdd

    Because you have already tried reinstalling Skype and everything else already suggested here, consider these possible remedies for your different problem:

    ... skype is saying that my camera is being used by another application.


    (1) You do not post which Mac and Mac OS you are using, so I cannot tell you exactly how to do this, but, if you need it, you can get assistance via your Mac's Help menus.

    Start by checking that your Mac's System Preferences ... > Accounts > Login Items do not automatically launch any apps that use your iSight. If you use any widgets that access iSight, be sure not to launch them before trying to use Skype either.

    While it is certainly possible to have multiple applications that can use iSight open at the same time, as explained in Apple's iSight "Your camera is in use by another application" message

    http://support.apple.com/kb/HT2411

    iSight can be used by only one application at a time.

     

    Applications, login items, or widgets that are already using your Mac's iSight, whether in your current or a different user account, will give you the "in use" or "no camera" error. If you cannot find the conflict, shut down your Mac and power up again to resolve this problem.

    (2) When you shut down (do NOT merely restart) your Mac, you should also shut down your modem and, if you use one, your router. Wait about thirty seconds and restart the modem. Wait for its self-test to complete. If you need help, see the users guides that came with your equipment. Then, restart your router and allow its self-test to run to completion. Finally, restart your Mac. Then, with no widgets or other apps that can use your iSight running, launch Skype and see if your problem persists.

    (3) If the problem still exists after restarting, try every relevant suggestion re: your iSight from Apple's article entitled "How to Troubleshoot iSight."

    http://support.apple.com/kb/HT2090

    The reset suggested there often resolves problems like yours. If not, it may help you identify the source of the problem so you can take the required actions to get your system working properly.



    I have tried everything that other people have tried and it is still not working for me.


    (4) If your problem is not resolved by any help you get here or from the Skype forum, your Mac may have a hardware problem.

    If after carefully following all relevant suggestions in the "How to Troubleshoot iSight" article, your iSight still does not work, and if your iSight is not recognized in your Mac's System Profiler, yours is most likely a hardware problem. In that case, contact Apple or an Apple-Authorized Service Provider for service.

    You do not post a location, either, so if you do not have local access to Apple Service, you can use the info here: http://www.apple.com/contact/

    (5) If you need to post back for more help, next time you are logged into Discussions, please identify (and "Save") your Mac, OS, and general location (country) in your "My Settings" information at

    http://discussions.apple.com/usersettings!default.jspa

    If you do not want to include this information in your user Profile, you can enter this information in every post each time you ask a question.

    It will also be helpful if you let us know whether you ever had Skype working on this or any other Mac and whether your iSight works with any app in any user account.

    (6) Please let us know what works for you. It may help someone else who has the same or similar problem.

    We will watch for your reply.

    Cheers,
    EZ Jim



    Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.2)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.2)

    LED Cinema Display  G4 PowerBook 1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight
  • ssj_tong Level 1 Level 1 (0 points)
    This was posted on the skype site by abu-dani, worked for me so i though i would share this with everyone here after a few month of furstration with deinstalling ect.. this worked, Recommend remove this file first before trying anything else. So far this fix has worked on a macbook, macbook pro and macbook air.

    best of luck hope this work for you too



    QUOTE +(abu-dani @ Thu Dec 3 2009, 23:08)
    +++Go to the original post+++
    +++hallo there,+++
    +++i had the same problem. and i found the solution on the web :+++
    +++This is the fix:+++
    +++Close Skype+++
    +++go to /Library/QuickTime/+++
    +++DELETE this file: CamCamX5.component+++
    +++Open and login skype ;-)+++
  • Doug Weiss Level 2 Level 2 (355 points)
    Thank you Thank you Thank you
    What would we do without this discussion board?
    Skype tech service had no clue. I did everything I could think of
    with no results. Who would have suspected this file as the culprit.
  • EZ Jim Level 7 Level 7 (21,815 points)
    ssj_tong wrote:
    This was posted on the skype site by abu-dani, worked for me so i though i would share this with everyone here after a few month of furstration with deinstalling ect.. this worked, Recommend remove this file first before trying anything else. So far this fix has worked on a macbook, macbook pro and macbook air.

    best of luck hope this work for you too



    QUOTE +(abu-dani @ Thu Dec 3 2009, 23:08)
    +++Go to the original post+++
    +++hallo there,+++
    +++i had the same problem. and i found the solution on the web :+++
    +++This is the fix:+++
    +++Close Skype+++
    +++go to /Library/QuickTime/+++
    +++DELETE this file: CamCamX5.component+++
    +++Open and login skype ;-)+++


    Welcome to Discussions ssj_tong

    Congratulations on finding your fix!

    Thanks for sharing your find. If you can find it, please copy and paste the URL for this Skype forum posting.

    Cheers,
    EZ Jim



    Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.2)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.2)

    LED Cinema Display  G4 PowerBook 1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight
  • AstroBuff Level 1 Level 1 (0 points)
    My Mac Pro does not have that file under Library and Spotlight doesn't find it anywhere on my computer. It certainly is a maddening problem!! The iSight works find on iChat.
  • EZ Jim Level 7 Level 7 (21,815 points)
    AstroBuff wrote:
    My Mac Pro does not have that file under Library and Spotlight doesn't find it anywhere on my computer. It certainly is a maddening problem!! The iSight works find on iChat.


    (1) No Mac will have the CamCamX5.component file unless you've previously installed CamCamX:

    http://b-l-a-c-k-o-p.com/CamCamX.html

    (2) There are at least three individual "Library" folders in Mac OS X 10.5.x, more with multiple users.

    If you have installed CamCamX any time in the past, be certain that you are looking first in your Mac's Startup-disk "Library" folder. If you are not sure where this is, look in the startup disk iCon (if you see the iCon on your desktop) or after using your Mac's Finder > Go > Computer menu command.

    You can, of course, also verify that the CamCamX5.component file is not in your Mac's
    Home ( Home Icon ) > Library folder or in the Library folder that is inside your Mac's Startup-disk "System" folder.

    If the CamCamX5.component file is in none of these Library files, CamCamX is neither the cause of your problem nor the source for a possible fix.

    (3) I know you have checked iChat, but also try iMovie or Photo Booth, and also check _at least_ one other user account as suggested in http://support.apple.com/kb/HT2090

    If all Apple Apps you test work correctly in all user accounts you test, your problem is Skype specific. Your best and quickest help for any third-party app should come from its developer, so _use the Skype-specific help suggestions above_ if you don't otherwise find a solution.

    (4) Regardless of whether *Skype Help* suggestions resolves your current Skype trouble, unless you have compelling reason for not updating, you should be using the latest version of your Mac OS.

    Your posted system info shows that you are using G4 LaptopMac OS X (10.5.2), but you are posting about a Mac Pro. If you are really using 10.5.2, you should update to the current version of Leopard because the latest version offers many improvements over older ones. I suggest you use the latest (currently 10.5.8) Combo Update and the following method:

      • Use Disk Utility to repair permissions.

      • Then download and apply the 10.5.8 Combo Updater:

        http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate

      • Repair permissions IMMEDIATELY again after the restart that finishes the installation.

    This Combo Update method is so reliable for me that it is now the ONLY way I ever update my Mac OS X software.

    EZ Jim



    Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.2)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.2)

    LED Cinema Display  G4 PowerBook 1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight
  • Dangeresque Level 1 Level 1 (0 points)
    I have a MacBook running OS X 10.5.8 and have been experiencing problems with the isight working with skype. It worked fine for a couple of weeks, and then the other night it would not turn on in a video call. I checked the video preferences with skype and the isight turned on and was working, it just wouldnt work in the actual calls. I've been through all the different forums, ive uninstalled and reinstalled, ive repaired the drivers, I've deleted all files that have caused other people problems, ive made sure that no other devices are using the isight, ive closed all other applications while running skype and nothing seems to work. Is there anything else that could be causing this problem? Any help is much appreciated.
  • EZ Jim Level 7 Level 7 (21,815 points)
    Dangeresque wrote:
    I have a MacBook running OS X 10.5.8 and have been experiencing problems with the isight working with skype. It worked fine for a couple of weeks, and then the other night it would not turn on in a video call. I checked the video preferences with skype and the isight turned on and was working, it just wouldnt work in the actual calls. I've been through all the different forums, ive uninstalled and reinstalled, ive repaired the drivers, I've deleted all files that have caused other people problems, ive made sure that no other devices are using the isight, ive closed all other applications while running skype and nothing seems to work. Is there anything else that could be causing this problem? Any help is much appreciated.


    Welcome to Discussions, Dangeresque

    First check whether whether the problem is application or user account specific.

    If merely restarting your Mac does not correct the problem, try all relevant suggestions from:

    http://support.apple.com/kb/HT2090

    If your iSight problem occurs in more than one app and more than one user account, the reset suggested there often restores proper function of inbuilt iSight.



    However, if after carefully following all the suggestions in the "How to Troubleshoot iSight" article, your built-in iSight still does not work, and if it does not show as a USB device in your Mac's System Profiler, yours is most likely a hardware problem. In that case, contact Apple or an Apple-Authorized Service Provider for service.

    If your ONLY problem is with one user account, the problem is with software, NOT with iSight.

    If your ONLY problem is with Skype in any user account you test, see Skype Help or Skype's dedicated user (Community) forum. Start here:

    http://www.skype.com/intl/en-us/support/user-guides/

    If your problem is with your Mac's hardware or Apple Software, and if you still cannot get things working after trying all of the above, start a new topic in the appropriate Discussisons forum:

    http://discussions.apple.com/index.jspa

    Regardless of where you need to post your topic, because your problem does not seem to be the same as JillyBeanWV's, your problem deserves the individual attention it will get in a separate thread of its own.

    EZ Jim



    Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.3)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.3)

    LED Cinema Display  G4 PowerBook  1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight
  • shmoops Level 1 Level 1 (0 points)
    I just bought a Mac airbook and migrated my old mac to this one. Everything is working fine except that when I try to use video conference zith skype the camera tells me that it's being used by another application. I have restarted and closed every other application and it still tells me that it's being used by another app. What can I do to fix this? Thanks!!!!!
  • shmoops Level 1 Level 1 (0 points)
    Do you have another solution if that file does not exist?
  • Ralph Johns (UK) Level 9 Level 9 (70,005 points)
    Hi,

    In this thread on the 20th March EZ Jim posted that one of the posters should check they are in the "right" folder to see the file involved.

    If you have never installed CamCamX then it could also be another Quicktime Plug-in that is involved.



    8:34 PM Friday; July 16, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • Ralph Johns (UK) Level 9 Level 9 (70,005 points)
    Hi,

    I would try a PRAM reset.
    Shut down the computer.
    Restart it holding down Apple/CMD (or ⌘)+ALT PR Keys until you have heard three Start Up Bongs.

    PRAM Keys



    8:40 PM Friday; July 16, 2010

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  • EZ Jim Level 7 Level 7 (21,815 points)
    shmoops wrote:
    I just bought a Mac airbook and migrated my old mac to this one. Everything is working fine except that when I try to use video conference zith skype the camera tells me that it's being used by another application. I have restarted and closed every other application and it still tells me that it's being used by another app. What can I do to fix this? Thanks!!!!!


    Try all relevant suggestions from http://support.apple.com/kb/HT2090

    Be sure to test more than one app and more than one user account.

    If your ONLY problem is with Skype in every user account you test, consider the Skype Help info suggested to the OP in the earliest responses in this topic.

    EZ Jim



    Mac Pro Quad Core (Early 2009) 2.93Ghz w/Mac OS X (10.6.4)  MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)

    LED Cinema Display  G4 PowerBook  1.67GHz (10.4.11)  iBookSE 366MHz (10.3.9)  External iSight
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