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Trouble transferring iTunes library to new external hard drive

Several years ago, after running short of space on the internal hard drive of my 2003 iMac G4, I purchased a 250GB iomega ext hard drive and moved the iTunes library to it. I recently upgraded my old iMac with a 2.8 GHz Intel core 2 Duo. Because I do a lot video editing, I also decided to upgrade my old 250 GB ext hard drive with a 1TB drive. I "clicked and dragged" the iTunes library from my old 250 GB hard drive to the new 1TB drive. It appears that the library was copied over successfully, but I can't get iTunes to recognize it. I've gone into the preferences and tried to choose the iTunes library folder on the new hard drive as the location, but iTunes won't recognize it. Is this a digital rights management (DRM) issue, or am I doing something wrong? Thanks in advance to anyone who can shed some light on my problem.

Message was edited by: scooper

iMac G4, Mac OS X (10.4.11), 800 MHz 1GB RAM; 250 GB FW400 ext hd drive

Posted on Aug 14, 2009 5:22 PM

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13 replies

Aug 14, 2009 6:28 PM in response to Stubaan

Stubaan-

Thanks, but when I try that, and attempt to choose the iTunes library folder in the external hard drive, the hard drive icon disappears off the desk top (that's weird).

To answer your question, I believe it was just the library that was copied over to the new external hard drive. I just "clicked and dragged" the iTunes library folder to the new hard drive. I've gone into that folder on the new hard drive and opened up the subfolders with the music (organized by artist) in them. The individual song files are in the folder as .m4a, aif and mp3 files. I don't understand what I'm doing wrong.

Aug 15, 2009 4:18 PM in response to scooper

That is weird.

Not to be a stickler, but it's worth clarifying some jargon to make it easier for yourself and others more familiar with iTunes to help you.

The library file, per se, is the file (with extension .itl if your Finder settings display file extensions) that iTunes reads to get all the information about your music files, including their location and metadata (Artist, Genre, Track number etc) without having to actually read the music files themselves each time. This is generally in the "iTunes" folder, which is itself generally in the "Music" folder, either on the main hard drive or, as in your case, on an external. Inside the "iTunes" folder is normally where you'll find your music, in the folder "iTunes Music", the exact location of which is specified in iTunes->Preferences->Advanced->iTunes Music folder location. This is your library of music, as opposed to your .itl library file.

Semantics over - let's try and resolve this!

My first question is about the new external - is it formatted as FAT32 or as NTFS? Macs can read files from a drive that is formatted as NTFS, but Macs cannot write to files under such a system. Your external needs to be formatted as FAT32 for this (assuming you also need the data on it to potentially be readable by a Windows PC at some point, otherwise there is a Mac-specific format you could use which Windows cannot understand at all), and this could foreseeably be the reason for the apparent weirdness because library files definitely need to be read and written to - every time you change anything about a song in iTunes, or even listen to a song, its entry in the iTunes Library file is updated. So iTunes may have been checking for this and not allowing you to select that library file because it knows it won't be able to write to the file.

You can check the formatting of your new external by right-clicking the icon in Finder and selecting Get Info. Under "General" you will see a section called "Format".

Aug 15, 2009 8:44 PM in response to Stubaan

Stubaan-

Thanks for sticking with me and attempting to help me solve my iTunes library conundrum. With respect to formatting the drive, it's an iomega MiniMax that was designed to fit under a Mac Mini. So, it's one of the few external drives that actually comes formatted for Mac OS.

I originally just "clicked and dragged" my iTunes library from my old external hard drive (which worked fine) to the new external disk drive. It took a while for the iTune files to copy to the new external HD, but they seemed to copy over OK. I had purchased a new iMac 2.8 GHz a few weeks ago and all the songs played OK it with the iTunes library on the old external disk drive. The problems arose when I disconnected the old external drive and attempted to play songs with the new external hard drive (including the iTunes library [which I had named "iTunes location"] attached. Most of the songs were "unlocatable" and it prompted me to attempt to locate them. I thought it was strange that SOME of the songs did open and play. I would have thought it was an "all or nothing" deal. I again tried following the steps to move the library over to the external drive "preferences...advanced etc. and I believe that I ended up recopying the library again to the external hard drive. Still, most of the songs in iTunes remain "unlocatable." Help!

Thanks again for your attention to this. It is appreciated. I think others in this forum have had the same problem.

Aug 16, 2009 12:25 PM in response to scooper

Well, at this point the best I think can tell you is what I would try - which is to start from scratch again using a procedure that has worked in the past.

This method assumes you can still access your library functionally from the old original hard drive - can you? By which I mean can you choose the iTunes Library file on your old external and open it and have all the music still found, just as it all was before this escapade began?

If so, then this site has your solution: http://lifehacker.com/238296/ultranewb--how-to-move-your-itunes-library-to-an-ex ternal-drive

If this doesn't work let me know and we may have to do this the long way.

Aug 16, 2009 7:46 PM in response to Stubaan

Stubaan-

Thanks very much for your continued assistance. My old iMac G4 and 250 GB external is now in my daughter's room. It's late (10:45 p.m.) so I'll have to wait until tomorrow to reconnect the old external to my new iMac and see if it still works. It worked previously, before I tried to transfer the library to the new external, so I assume it will continue to work. I'll let you know. Once again, many thanks.

Aug 17, 2009 5:50 AM in response to Toshg

I tried a quick test since people seem to think 'play coun't is important. I started a library with a song and played it 3 times, them put it in a playlist and exported it. Then I created a new library on another drive and imported the playlist. It copied the song to that drive and kept all the added data intact.

Aug 17, 2009 5:55 AM in response to scooper

Well I can think of two things. One might be that all your music isn't stored in the iTunes Music folder. You could try consolidating the library before you try moving it. Two would be put everything in a playlist and export it. Then import that playlist to a new iTunes on the other drive.

Aug 17, 2009 7:03 AM in response to pqh

Yeah - it may be well worth your while to consolidate your library before following the instructions on that link, just to ensure that all your music is actually in one place. You'll need to check in Advanced Preferences that both the boxes are checked that give iTunes control over managing your files and copying them into the iTunes Music library folder when imported. You should also check that the specified iTunes Music folder is the original one if you'd previously changed it during all this.

pqh alluded to my nest suggestion is that link doesn't work, which is to just start with an empty new library on the new external and just import all your music again. This would probably raise some issues, that some responses here have already suggested solutions for, like play counts and playlists and artwork (unless you have the art embedded in the music files themselves - by default iTunes doesn't do this, but saves the artwork in the Album Artwork folder which iTunes then references. This is fine if you're always going to use iTunes, but if you ever move to another platform the artwork doesn't come along. There is a free script at Douscripts.com which will scan through your library and embed the artwork downloaded from iTunes into each music file)

Aug 17, 2009 9:14 AM in response to scooper

I was having basically the same problem. Here's what I found on it:

A very common mistake made by most users is to simply try and move their entire iTunes Music folder to a new location and update the iTunes Music folder path in iTunes’ preferences. In some cases this may work, but in reality you will risk iTunes losing track of some or all of your music files in the process.

The reason for this is that iTunes stores the entire full path to each music file in its library database. If you move that file somewhere else, then iTunes won’t be able to find it, and the result will be a broken link to that file, shown as an exclamation mark in iTunes immediately to the left of the track listing. If you try to select a track with a broken link, iTunes will notify you that it cannot find the file, and provide an opportunity to locate it yourself.

Selecting “Yes” will allow you to browse for the file, and iTunes will link the current entry to that specific file. This can be a viable solution for a few broken links, but you can well imagine that this could become very tedious if you had hundreds or even thousands of files in this state.

Should you find yourself in this situation, the simplest solution is generally just to move your iTunes Music folder back to its original location. iTunes still has the complete path to each file in its database, so if you put the actual files back, it should have no problem finding them again.

Note that users who have a completely “Managed” library configuration may be able to get away with using this method to move their library, however it is still not the recommended solution. The reason this method will work in this case is because iTunes will actually look for any missing tracks in their default location under the iTunes Music folder path before deciding that the links are broken. So, if your tracks are organized in the way that iTunes expects to see them, then it will be able to locate them in the new location. However, this solution is rarely completely reliable simply because it is not uncommon for users with large libraries to have a few referenced files due to changes to iTunes preference settings or even inconsistent behavior with older versions of iTunes.

I didn't write this up though, I found all the info here: http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive

Now I just have to spend another 7 hours moving my 500 gigs back to where they were, then another 7 moving them back here yet again!

Trouble transferring iTunes library to new external hard drive

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