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Installed security update and computer won't turn on

1050 Views 9 Replies Latest reply: Aug 18, 2009 6:26 AM by kisuke3 RSS
gobalswg Calculating status...
Currently Being Moderated
Aug 17, 2009 6:58 AM
I installed the recent security update I saw this morning and when it was done as usual it prompted me to restart, so I did so. However when it tried to boot up all it did was have the apple logo and the "spinning wheel" for over 10 minutes so I shut it down and tried turning it on one more time and the same thing happened. What should I do?
  • kisuke3 Level 3 Level 3 (910 points)
    Boot to the OS X CD and perform a repair Disk and permission. This should fix it
    Macbook Pro Late 2008, Mac OS X (10.5.6)
  • mpolege Calculating status...
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    Aug 17, 2009 11:25 AM (in response to gobalswg)
    I had this same problem. Tried repairing permissions (twice) and did NOT fix the problem. I have no choice but to reinstall OS. Can't afford problems like this and the delays they create. How much testing is done before the security updates are released?
    G4 Quicksilver, Mac OS X (10.4.11)
  • iyacyas Level 4 Level 4 (1,535 points)
    Currently Being Moderated
    Aug 17, 2009 11:49 AM (in response to gobalswg)
    Then boot into Single User Mode and run fsck.

    1. Power on the Mac and immediately press and hold both the command-s keys simultaneously until the Mac boots to the command line (Single user mode).

    2. At the command line type the following:

    /sbin/fsck -fy

    then press return

    fsck will eventually return with a message. If it ran with no problems then the message should look like this:

    The volume (nameofvolume) appears to be OK

    If fsck came back with errors then it may look similar to this:

    *** FILE SYSTEM WAS MODIFIED ***

    In the above case with errors you will want to run fsck just as you did the first time until it comes back with the ok message listed above.

    Once fsck comes back with the ok message then try the following command:

    diskutil repairPermissions /

    Then press return


    To continue booting into OSX type:

    reboot

    then press return.
    24" imac, 12" powerbook (10.4.11), Mac OS X (10.5.7), 12" Powerbook is the best MAC ever...
  • iyacyas Level 4 Level 4 (1,535 points)
    Well if you can't get that to work then you are better of trying to get ahold of a disk. Command line can be tricky and especially since you are logged in as root.

    You could try resetting the PRAM and SMC on the Macbook:

    http://support.apple.com/kb/HT1379

    http://support.apple.com/kb/HT1411
    24" imac, 12" powerbook (10.4.11), Mac OS X (10.5.7), 12" Powerbook is the best MAC ever...
  • onholiday Calculating status...
    Currently Being Moderated
    Aug 17, 2009 10:18 PM (in response to gobalswg)
    I also had this same problem, fixed permissions and repaired disk. Nothing worked still getting floating apple with pinwheel underneath...This seems to be a rampant problem...is only option to re-install?
    Powerbook G4
  • iyacyas Level 4 Level 4 (1,535 points)
    If you're able to Repair permissions and verify disk and the PRAM/SMC (Shot in the dark) does not fix it, then yes I would say it's time to Archive and Install.

    http://support.apple.com/kb/HT1710
    24" imac, 12" powerbook (10.4.11), Mac OS X (10.5.7), 12" Powerbook is the best MAC ever...
  • kisuke3 Level 3 Level 3 (910 points)
    some update may alter permissions but not mess up the HD. FSCK is the equivalent of CHKDSK in windows. If you have exhausted everything and to no avail its still not working. Call Apple care and have them send you a disc. Just because you lost it does not mean you don't need to get one. The OS X install disc(grey one) are extremely helpful in all instances. It also has hardware test. So go get one. Once you do perform the following:

    1. archive and install while preserving user and network settings. This will only take about 45mins since it will not delete your home folder but will only replace the system files
    2. you can also try doing an AHT apple hardware test so you can isolate it to either software or hardware
    Macbook Pro Late 2008, Mac OS X (10.5.6)

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