new ITunes won't let me upload runs

Quite simply, downloaded newest version and now when I sync my nano with new runs to upload, the runs never upload. I've tried unchecking the 'auto load to Nike+ website' and recheking and nothing. Any suggestions other than reinstalling the old version?

HP, Windows XP

Posted on Aug 17, 2009 8:24 AM

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11 replies

Sep 28, 2009 12:42 PM in response to YS Spore

Same here - I upgraded to 9.0 and now iTunes can't even SEE my iPod. ACK! I have done every step... restarted service, removed and reinstalled, deleted temp, reg keys... nothing helping. Changed cables to make sure it is not a cable issue. When plugged in, my disk manager doesn't even see the device - so renaming doesn't work either.

This *****!

Sep 29, 2009 10:01 AM in response to aox3

I am in the same boat. I get an error telling me that the server (Nike +?) cannot verify my data. Would make sense that updating to iTunes 9 "erased" my login info. But I cannot even find anyplace in iTunes that will allow you to even tinker with that login info. Very Sad. Didn't realize how much I had come to depend on seeing my workout data uploaded to that darned Nike site. Nano is clearly doing its job.

Sep 30, 2009 12:43 PM in response to aox3

I've recently upgraded my Windows XP PC to iTunes 9.01.

I tried to sync a Nike+ run tonight (my first since installing iTunes 9) and it didn't work.

I logged into the "old" Nike+ website to check it was and working (it is).

Even trying to force a Sync from iTunes at that point didn't help.

I've then signed into the new (beta) Nike+ website and my run has now uploaded to Nike+. I've not changed anything else, so it could be luck!

Does signing into the new Nike+ set make things work for anyone else?

Cheers,

Chris.

Oct 1, 2009 7:14 AM in response to aox3

I am having a similar problem to the original poster. I was using an older generation Nano with an older iTunes version and my account name for Nike was displayed in iTunes when I connected the Nano to the computer. This enabled me to upload all my running data directly to Nike + site without having to log in each time.

I just upgraded to the newest version of Nano and I can no longer connect this Nano to my Nike + account. I have tried to "Visit Nike" after uploading the data but it won't automatically log me into the account like it once did under the older system/set up. My account is no longer displayed within iTunes, either.

Oct 1, 2009 5:05 PM in response to TriedandTrue

Recently I had experience the same problem, and I wrote to Nike+ the following message:"09/17/2009
Hi, after upgrading my iTunes to the latest version(9.0), my runs are not showing in the Nike+ web. I see the runs in iTunes, but they are not transferred to the web. Any known issues with this new version?
Thanks"
They sent me a step-by-step guide and I finally uploaded my runs. Here it is. But still I have problems with Facebook (the problems started after updating to the new version of iTune),Facebook do not sync with Nike+ most of the time now.

--"Here are the steps below, if at anytime you would like to troubleshoot over the phone, please call us at 1-800-379-6453 option 3. We're open 7 am to 4 pm PST 7 days a week.

1) Dock your iPod nano. When iTunes opens go to the Nike + iTunes tab.
2) Un-check the check box to "Automatically send workout data to nikeplus.com" and click Apply.
3) Safely un-dock your iPod nano.
4) Go for a run or short test workout. Around the room is fine. Just enough to register a distance on the iPod nano.
5) Dock your iPod nano, then select the check box to "Automatically send workout data to nikeplus.com" and click Apply at the bottom-right of the screen.
6) iTunes will make the connection to nikeplus.com and send the workout.

Note: At this point, the workout is not attached to your account.

7) In iTunes, the button to "Visit nikeplus.com" should be displayed (you may be presented with a window to either "Visit" or "Don't Visit"). Click on Visit and your default internet browser should open and go to nikeplus.com.
8) Your workout is visible, but it still is not attached to your nikeplus.com account. Log in to nikeplus.com and the workout will attach to your account.
9) Close the browser window. It does not matter if you log out or not.
10) Go back to iTunes and click on the button, "Visit nikeplus.com." Your web browser should open, but you can close it immediately.
11) Go back to iTunes. Your email address should appear below the "Automatically send workout data to nikeplus.com" check box and the options Cancel and Apply will appear. Click Apply to save this setting.

All future workouts will automatically upload to the appropriate nikeplus.com account".

Oct 8, 2009 9:08 PM in response to anarafaela

i have the same problem too with twitter and facebook status update of my latest workout.
i'm using nano 5th gen and without any choice, i have to upgrade to itunes 9.0.1.8.
my running buddies are using nano 4th gen and using prior version of itunes. they are not facing any problem.

i'm able to upload my working to nikerunning.com and nikeplus.com, however, the twitter and facebook status were not updated.

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new ITunes won't let me upload runs

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