Email will not download from server

Hello, and welcome to the Discussions.

Is this an IMAP or POP account? Who is the provider of the account?

Ernie

I've been having the same problem. I can see my mail in the host server webmail, so I know I have mail.

Also, the mail sometimes just disappears off the host server.

POP account. Host: RainierConnect.net

If you control-click on the Inbox of this POP account, and choose Get Account Info, is this operation permitted, and do you see the messages on the server?

Ernie

Thank you for the quick reply! I'm sorry I wasn't around to check for it. Yes, the Get Info was available and right now I can't see any mail: I checked via the webmail of the ISP and there isn't any now. I will check again in the morning.

Yes, in the Get Info box I see the messages on the server, including one that had downloaded to the MacMail and I had opened and even replied to.

The messages listed on the server match the ones downloaded. This time. sigh....

In Mail prefs, I have the setting enabled to remove messages immediately from server after downloading.

Please confirm the version of OSX you are currently using on this Mac? Suggestions will depend upon that info.

Ernie

I think the problem is fixed!

When I called my ISP on Saturday, they had me make a change to their incoming mail server address. Big duh on their part--my original ISP, Harbornet, was bought a year ago by the current ISP, Rainier Connect, but they never had me change the incoming mail server address from mail.harbornet.com to mail.RainierConnect.com. I had called them several times about this download problem!! arrrrrggggh

So, thank you very much for responding. So far so good!

I had this problem with my university mail account. I found Mail was tripping up on the first message it was trying to download and not downloading anything after that. So I deleted the first message in my university account then clicked the getMail button and the other messages came through straight away.
The only difference i could see between the first message and the others was that it was over 1MB and the others weren't. Not sure if this is a Mail issue or my university server had a problem (currently trying to find out). If it is a Mail issue i did see an option in the accounts menu to skip over a message of a size that you can specify. Haven't tried this but might work.
Hope this helps.

Thanks for the thought. I hope it helps you!

I'm still amazed that my ISP took a year to think to change the incoming mail server with me!