How Do You Read and Understand System Logs

Earlier in the week I posted a question about whether high heat and humidity could be the reason why my iBook laptop keeps suddenly blacking out and shutting down completely. When I start it back up everything seems to be okay, except that the date always goes back to December 1969. I have very little money and wondered if there was anything I could do to resolve the problem on my own.

One person was kind enough to reply that the problem might be a thermal shutdown. I was told to note the time when this happens, then go into Console in applications and check the system log for clues on what might be wrong. Last night I turned on my computer for the first time in several days. I did a new backup, printed out the Console system log, and then the computer blacked out. I started the computer back up and printed out a new system log, without bothering to change the date from the default December 1969 month. My personal iBook Clamshell isn't connected to the Internet (it hasn't been since it was given to me in 2006) so I can't cut and paste the system logs. I'll attempt to type them out as accurately as possible. Can anyone tell me if these logs give any useful information about what may be wrong with my computer?

This log was printed on August 20, 2009, at about 9:25 p.m.:

Mac OS X Version 10.2.8 (Build 6R73)
Sep 2 21:09:30 Diane-Johnsons-Computer WindowServer [174]: CGXDisableUpdate:
Updates disabled by connection 0x5c03 for over 1.000000 seconds

2010-09-02 21:09:30.584 Internet Reminder[325] checkForInternet not implemented
PPPExec(PPP_STATUS) failed: status = 19
PPPExec(PPP_STATUS) failed: status = 19

This log was printed about 10 minutes later, after the laptop blacked out and was turned back on, but before I changed the date from the December 1969 default:

Mac OS X Version 10.2.8 (Build 6R73)
Dec 31 19:07:49 Diane-Johnsons-Computer WindowServer [176]: CGXDisableUpdate:
Updates disabled by connection 0x5c03 for over 1.000000 seconds

1969-12-31 19:07:49.723 Internet Reminder[329] checkForInternet not implemented
PPPExec(PPP_STATUS) failed: status = 19
PPPExec(PPP_STATUS) failed: status = 19
Dec 31 19:08:03 Diane-Johnsons-Computer WindowServer [176]: CGXDisableUpdate:
Updates disabled by connection 0x590f for over 1.000000 seconds

Thank you for any help you can give on what these logs might be trying to tell this very Tech Challenged gal. (Diane Johnson is the person who owned the computer before it was given to me.)

iBook (version 83.0) Clamshell, Mac OS X (10.2.x), Memory 128 MB, 366 MHz Power PC G3

Posted on Aug 21, 2009 8:28 AM

Reply
7 replies

Aug 22, 2009 5:41 AM in response to NonTechKaren

I don't think the stuff shown in the logs there is related with the shutdowns.

Are the power adapter and battery both in good working order? The date/time are kept in your rechargeable lithium-ion battery, which functions like the PRAM battery on a desktop Mac would. From what you have said, I would guess that you might need both a new power adapter and a new battery, both obtainable relatively cheaply.

A few things to try first:
http://support.apple.com/kb/HT1431

and

http://support.apple.com/kb/HT1379

Let me know how you get on.

Aug 24, 2009 11:40 AM in response to joshuacuk

Joshua,

Thank you for your input. A battery problem sounds like reasonable. When I got the iBook in 2006 the battery was dead. I bought a new one, it held a charge for (I believe) a couple of months, then wouldn't recharge. I bought another one, it wouldn't hold a charge, and I just decided to always keep it plugged in, and not worry about a battery. I noticed that the computer usually showed a battery charge of about 35%, but since the troubles the battery was shown to be at 5% charge. I still have my first new battery (I recycled the one that came with the iBook) so when I go home I'll put in the other battery and see what happens.

I'll also try a reset, and perhaps try to find an inexpensive power adapter. I haven't been using my iBook much, for I've been afraid that every "black out" might be causing damage. Money is really tight right now, my hours have been cut back to 24 hours a week, and this area has high unemployment. I'm worried about spending a couple of hundred dollars on repairs or a different used computer, so I really appreciate some possible do-it-yourself fixes that might get me and my clamshell back in the world of word processing.

I'll let you know what happens.

Aug 24, 2009 11:43 AM in response to joshuacuk

Joshua,

Thank you for your input. A battery problem sounds reasonable. When I got the iBook in 2006 the battery was dead. I bought a new one, it held a charge for (I believe) a couple of months, then wouldn't recharge. I bought another one, it wouldn't hold a charge, and I just decided to always keep it plugged in, and not worry about a battery. I noticed that the computer usually showed a battery charge of about 35%, but since the troubles the battery was shown to be at 5% charge. I still have my first new battery (I recycled the one that came with the iBook) so when I go home I'll put in the other battery and see what happens.

I'll also try a reset, and perhaps try to find an inexpensive power adapter. I haven't been using my iBook much, for I've been afraid that every "black out" might be causing damage. Money is really tight right now, my hours have been cut back to 24 hours a week, and this area has high unemployment. I'm worried about spending a couple of hundred dollars on repairs or a different used computer, so I really appreciate some possible do-it-yourself fixes that might get me and my clamshell back in the world of word processing.

I'll let you know what happens.

Aug 27, 2009 7:02 AM in response to NonTechKaren

Dear Joshua,
If I had the power to name you as King of the Apple Discussion Forums, and give you 4 or 5 gazallion points for answering questions, it would be done.

I switched to my other battery, and did the resets you suggested. I don't know just what pulled by graphite Clamshell from Death's Door, but for 3 days I've been turning it on, using it for a couple of hours, and it stayed on until I did a proper shutdown.

Thank you so much, This would have been a terrible time to spend big bucks on computer repairs, or a replacement. I'm so grateful that you and all the other experts take the time to help tech challenged folks like me.

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How Do You Read and Understand System Logs

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