3121 Views 1 Reply Latest reply: Aug 22, 2009 3:53 PM by planb77
And welcome to Apple Discussions!
Have you had a chance to look at this Apple support document? If not, it would be a good place to start.
Otherwise, maybe try reformatting the iPod completely and then restoring through iTunes. Here are instructions on how to reformat your iPod using the tools provided by Windows. Worth a shot.