4 Replies Latest reply: Sep 6, 2009 7:09 PM by Will Allen
allykaym Level 1 Level 1
My iTunes won't let me add a .m4v movie file. I've tried "add to library" and drag and drop. My iTunes (the most recent update) doesn't have an "import" option. Any suggestions on what could be the problem and how to fix it?

MacBook, Mac OS X (10.5.8)
  • alissa.yip Level 1 Level 1
    i've been having the same problem. i could add m4v videos to itunes a couple of weeks ago but now when i try to add videos, nothing happens. like NOTHING.
  • allykaym Level 1 Level 1
    Exactly. When I try "open with," iTunes actually opens, but the file is not added to the iTunes or window or library, and the file doesn't open. And as I stated above, nothing happens when I try drag-and-drop or "add to library."
  • allykaym Level 1 Level 1
    Alissa, I did some investigating in other forums, and corrected the problem on my computer by repairing my permissions using Disk Utility. Open Disk Utility in the Utilities folder of Applications, click on your hard drive on the left side, then click on the First Aid tab on the top, the press the Repair Disk Permissions button at the bottom. It takes a while, but it worked for me. Good luck!
  • Will Allen Level 1 Level 1
    Hey do you think you could find out why this doesn't work for me? I have a vista PC!