14 Replies Latest reply: Nov 6, 2009 9:22 AM by PeterBreis0807
Fran Wehman Level 1 Level 1 (5 points)
I am getting the following message this morning when I try to open a pages file
The required index.xml file is missing. What does this mean?

The file I am trying to open is a letter size dvd cover containing words and 3 photos.
I cannot find anything by searching this forum or in the help files.

Thanks
Fran

MacBook Core Duo, iPhone, iMac G5,Mac Mini 1.42, Mac OS X (10.5.8)
  • fruhulda Level 6 Level 6 (15,120 points)
    There are 73 hits when searching on Index.xml in iWork forum during this year. 29 if you don't use advanced options. Have a look and see if you can get your answer there. Eventually Yvan the King might turn up and help you!
  • Level 8 Level 8 (41,780 points)
    You really searched the wrong way
    This subject appears quite once a week

    Attach your file to a mail and send them to my mailbox.
    I will try to recover the beast.

    Click my blue name to get my address.

    Yvan KOENIG (VALLAURIS, France.) mercredi 26 août 2009 17:25:44
  • Fran Wehman Level 1 Level 1 (5 points)
    Thank you, everything I read seemed as if there really was no answer, that is why I emailed. I copied the two files off of my other computer and they opened. I haven't checked to see if other files have the same problem. I presume it has something to do with the fact that these files have photos pasted on them. I didn't check my back up drive, just used the one from the iMac running Tiger.
  • Fran Wehman Level 1 Level 1 (5 points)
    And which one gave a good answer for the problem? What was its link? If you are not going to help, don't chime in. People get turned off by this type of answer which does not make any attempt to help. I have been using Macs since the IIe and people in forums used to be helpful and give links when someone asked something that had been asked before.
  • Peggy Level 8 Level 8 (38,385 points)
    I have been using Macs since the IIe


    No such thing as a Mac IIe. The IIe was an Apple, well before the first Macintosh. Just because you've been using Apples for a long time doesn't give you extra privileges.

    fruhulda was encouraging you to search for yourself, not ask the other users here to do the work for you. That's usually quicker than waiting for someone to search for your answer & then post a link. It appears you didn't search at all.

  • fruhulda Level 6 Level 6 (15,120 points)
    Thank you, Peggy!

    Message was edited by: fruhulda
  • fruhulda Level 6 Level 6 (15,120 points)
    Frank, Do really think I would put up 73 links??? I wont answer any of your posts in the future.
  • Level 8 Level 8 (41,780 points)
    Don't worry fruhulda.
    Laziness is a very well distributed product !

    Yvan KOENIG (VALLAURIS, France) vendredi 28 août 2009 11:18:57
  • Fran Wehman Level 1 Level 1 (5 points)
    "fruhulda was encouraging you to search for yourself, not ask the other users here to do the work for you. That's usually quicker than waiting for someone to search for your answer & then post a link. It appears you didn't search at all."

    In my first post, I said that I was unable to find an answer. In my second post, I repeated that nothing I had seen gave an answer. Thank heavens I have two computers with the files and was able to get the files printed.

    Having used Apple products since 1983 does give me the right to ask a question when I cannot find an answer in a discussion group (after searching using 6 different phrases). Apple users have always helped each other. May we all learn patience and understanding.
  • davismaximus Level 1 Level 1 (5 points)
    Dear Fran,

    I commiserate. I've been a Mac user since 1987 and I ran into the exact same problem last night.
    Here's what ended up working for me, just by trial and error. (This was a Pages file I had saved in a folder that is automatically backed up by Dropbox, although I was using the local version, not a version that had been backed up by Dropbox, so I doubt Dropbox had much to do with it):

    (1) Removed the ".pages" file extension.
    (2) Opened the file in the Finder, which decompressed it.
    (3) Restored the ".pages" file extension.

    Takes 5 seconds. Worth a try.
  • David Bivans1 Level 1 Level 1 (10 points)
    I have the same problem with a VERY important document that I developed two years ago.

    My question: How did you remove the “.pages” extension; then “Opened the file in the Finder”, and then restored the extension?

    The only way I have been able to remove the file extension is in Get Info. After that even if I force it to open with Pages it says it can't be opened. I am really at a loss how to recover this document. Even going to my backups I still get the same situation.

    Anything would be appreciated.
  • davismaximus Level 1 Level 1 (5 points)
    You should be able to remove the extension simply by clicking on the file name and renaming it by deleting the file extension.
    After doing that, do not open it in Pages. My previous posting said, open it using the Finder. Just double-click on the file. That should cause Finder's file decompression utility to launch automatically. Do not force Pages to open it.
    This worked in Snow Leopard 10.6. If you don't know how to rename a file, or it doesn't work ... sorry. Don't know what to tell you.
  • David Bivans1 Level 1 Level 1 (10 points)
    I’m used to just changing the file name and not changing the suffix. However when I do this in 10.6.1 in the finder it says it can’t be opened. Unless there is another way to fix the missing index.xml file, I am screwed.