10 Replies Latest reply: Nov 6, 2009 9:13 AM by raul t
yhnjgkfhkhk Level 1 (60 points)
Does anyone know if it is necessary to un-encrypt filevault before installing SL? Going from Tiger to Leopard, filevault went from a sparse image to a sparse bundle, so Filevault needed to be turned off first. But I havent heard anything about Filevault under SL, whether it stays the same or has been changed. Thanks for any help.

MacBook, Mac OS X (10.4.7), 2.0 White 2GB 160Gb
  • William Lloyd Level 7 (21,040 points)
    No. No need to turn off FileVault to upgrade.
  • yhnjgkfhkhk Level 1 (60 points)
    Any idea if SL has improved on some of Filevault's problems? The need to logout to recover free space, and the limited compatibility with Time Machine for instance.
  • William Lloyd Level 7 (21,040 points)
    Recover free space is similar (it's a sparse image, so at some point it has to work to shrink itself). The issue with Time Machine has not been resolved -- you must still log out to back up.

    The latter issue is why I use Crash Plan for backup instead of Time Machine, on machines with FV enabled.
  • otterit Level 1 (5 points)
    Oye!!! Still no "FIX" for the SL/Time Machine/FileVault? My guess is Apple does not see this as an issue. Most home users would not worry about turning on FileVault while I assume most business users would want more power than Time Machine.

    Ugh!! So annoying!!!
  • threeapples Level 1 (0 points)
    Hi, I had filevault turn ON when I upgraded, and now I can't get into that file at all.

    The OS install itself went fine, and afterwards I could access my Home Folder (music, photos, etc.) without issue in Snow Leopard.

    Then I rebooted the computer. At the login screen, I selected my User Account (which is, of course, an Administrator account, but not the only one on the computer). I typed the correct password. After several seconds, an error message pops up, stating: "Your home folder, which is protected by FileVault, didn't open. It needs to be repaired."

    Clicking "OK" yields another error message: "You are unable to log in to the user account <USERNAME> at this time. Logging in to the account failed because an error occurred. There is no description of the error.

    I have tried typing in the master password, resetting the password, and get the same results. I have attempted to access the Disk Repair Utility through another Administrator account. Disk Repair runs and says my disk is ok, but i still cannot log into my home folder.

  • webdezer Level 1 (0 points)
    I am having the same issue too! The only thing is that it's my boss' Mac, and I came to find out that our IT company was not backing up his machine to our server because they don't know how!!! Please, PLEASE, let me know if you find a resolution to this issue. Otherwise, my boss may have lost all of his data, which would most likely not be a good thing for me.

    I was able to login to the root/System Admin User account, but Disk Repair says the file is not able to be repaired. However, everything was working JUST dandy before I ran the SL installer, so I find that extremely hard to believe.

    <Apple, I have been using you since 1997 w/out a hiccup - Please don't fail me now! :)>
  • seasoned_marshal Level 1 (0 points)
    Same problem here.

    After upgrading to Snow Leopard I can no longer log on to my home folder (FileVault corrupt etc, etc). I honestly didn't even think to turn off FileVault before installing, it might have saved me. Who knows...

    Anyway I have a appointment at the Apple Store today, but WAS able to pull off files using a FIREWIRE.

    I turned off my MacBook, ran a firewire between it and my G4, then turned on my laptop while holding the "t" key. It booted up like an external hard-drive on my G4. FireWire Target Disk Mode.

    From there I found the FileVault encrypted user folder and typed in the password. It did give me a warning message but I just ignored it and was able to get to all my files.

    Hope this helps.

    Message was edited by: seasoned_marshal

    Message was edited by: seasoned_marshal
  • Attila Szegedi Level 1 (5 points)
    Folks, I know this is not much help to those who lost their data, but:

    *Get an external drive. Before OS upgrade, clone your drive to it.*

    I know, there's supposedly TM. I use it. But still, cloning the drive is wise before major OS upgrade. I have a 1TB external drive for TM backups. I shrunk the TM partition, created another for the boot drive clone, and used Disk Utility to clone my boot drive into it (you can use Super Duper or Carbon Copy Clone too if you prefer). That way, if anything goes awry, you still have a bootable partition with your last Leopard.
  • Attila Szegedi Level 1 (5 points)
    Sue the IT company for negligence, contract breach, and resulting damages. Seriously, if they just had contractual obligation to back data up, and they silently didn't do it because they were incompetent, you have all basis to sue.

    Sorry to say there's no way to get your data back.
  • raul t Level 1 (0 points)
    I had a similar issue with Leopard at one time. I had to enable root and then at the Terminal I extracted the filevault file (sparse?) and put it on a separate directory. I then copied the files I needed to the user. I believe it was something like:

    hdiutil mount -stdinpass /Users/TheBoss/Backup.sparsebundle
    Prompts for Boss' Password...

    You should then see the files mounted on your Desktop.