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Xerox Color 6120 Laser Printer a no go.

Everything was going so well and now it appears that I can not use my Xerox 6120. It didn't set it up automatically and even went back and loaded all the Printer Drivers and there is almost none for any Xerox Phaser printer. I went a found an old .gz file and put that in the PPD library and it says it was not installed correctly. Has anyone had any luck with Xerox network printers?

MacPro, Mac OS X (10.6)

Posted on Aug 28, 2009 1:18 PM

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34 replies

Aug 28, 2009 1:31 PM in response to guidingbyte

Mac OS X 10.6 supports driver download on demand. (How else did you think they saves 7GB of space??). So very few are on your disk, but are available on demand when you add your printer.

Unfortunately, the 6120 is not listed in:
http://support.apple.com/kb/HT3669

So, here is a thought. Download manually the Apple Provided Xerox drivers:
http://support.apple.com/downloads/XeroxPrinter_Drivers_for_Mac_OS_X_v106

Then try picking the 6130 when you setup the device.

Aug 29, 2009 9:44 AM in response to guidingbyte

Arrgh, I have the same problem. So much for "Snow Leopard makes sure you always have the most up-to-date driver so you can get the most from your printer..." I didn't expect it make my printer not work.

I was able to print by adding the printer, but using generic postscript drivers, not the real one, but the prints look a bit washed out on color...

Aug 29, 2009 10:20 AM in response to guidingbyte

Manually set the your printer to use the 6130 driver - That worked for me...

Also, try updating your firmware. The Xerox site has an 8/29/2009 update (File name - Phaser 6120p2.PS) that adds support for Bonjour and Intel based Macs. Xerox describes the update as follows:

Xerox Phaser 6120 Firmware Update
Change Notes

August 29, 2009

This firmware update improves printer usability and reliability. New printers and replacement logic boards have this updated firmware preinstalled.
This firmware update is delivered in a PostScript file, listed in the table below:
File name Description
Phaser 6120p2.PS Phase 2 of the 6120 firmware, version 2.1.3

This document describes the changes in the updated firmware from the original firmware release version. The new firmware version included in this update is v2.1.3

No printer settings should be changed by installing this update.

It is recommended that the included file be downloaded to the printer using the CentreWare Internet Services (CWIS) file download page. To access the CWIS file download page:
1. From the workstation, open an Internet browser window.
2. Enter the TCP/IP Address of the printer or its DNS network name in the Address field, and then press the [Enter] button on the keyboard to open the page.

NOTE: Use the Configuration Page as reference for the printer's IP Address.
3. Click on the [Job] button in the list of functions on the right side of the window.
4. Click on the [File Download] link in the list of options on the left side of the window.
5. Click on the [Browse] button. The File Open window will be displayed.
6. Browse to the location in which the firmware upgrade file was extracted - Phaser 6120p2.ps file.
7. Click on the [Blue] button to transmit the firmware upgrade to the printer. This button is not labeled, but it looks like a Start button. The button is located below File Download.
Complete details on updating your firmware can be found on the Phaser 6120 Support page located at www.xerox.com/office. Select the Phaser 6120 located under Color Printers, click on the Support link, and search for “Upgrade firmware” in the Knowledge Base.
Postscript Firmware Changes:

Item No. Feature Description
1. Improved SNMP Support (CentreWareWeb)
Details Improved support and more fully implemented SNMP (v1.1) MIB’s to allow for CentreWare Web compatibility.
2. Bonjour Support
Details Bonjour (Apple’s mDNS ZeroConf networking) was added providing better ease of use and printer discovery in Macintosh environments.
3. DDNS Support
Details Dynamic DNS support added, via DHCP option 12, with the corresponding CWIS field to add a host name.
4. Universal Binary Macintosh Driver
Details The Macintosh printer driver is now Universal Binary providing support for Intel based Macintoshes.
5. PrintingScout Support
Details The Windows PS and PCL drivers now support a variant of PrintingScout for error and job notification.

Aug 30, 2009 1:29 PM in response to guidingbyte

I have a 6120 that works with the 6130 driver provided that USB is used since Bonjour no longer functions. I also lost the second paper tray I have installed on mine as the 6130 does not appear to offer that option. In the end, I found the generic driver (4) solved my USB printing by offering multiple paper feed options. I just wish I could get Bonjour up and running.

Sep 1, 2009 4:03 PM in response to ScottinMA

http://www.support.xerox.com/go/results.asp?Xtype=download&prodID=6120&Xlang=en_ US&Xcntry=USA

Try there, but the firmware for the 6120 is not so new as the one for the 6130... 6/10/07 for the 6120

Update: My problem was that I could not print a color image on my Phaser 6120n. I just reinstalled using the JetDirect option mentioned above and all is well again. The usual fine images I am used to.

Sep 1, 2009 5:15 PM in response to Damien

Damien ...

Thanks, but the link you gave is not for the file ChipGeorge referenced in his post. Your link points to "6120FW213_PS.zip", which is firmware from 2007. The file mentioned by ChipGeorge is "Phaser 6120p2.PS.zip", and he says this was dated August 29, 2009.

Also, what is the "jetDirect" option you referred to in your post? I don't see that talked about anywhere in this thread.

Thanks.

Sep 1, 2009 5:24 PM in response to Jim McKee

Sorry musta been another thread

Go to the Print & Fax preference pane and click the + to add a printer. Then JetDirect will be in the first popup menu. Choose it and enter your printers IP address. It will verify the printer and at the bottom it will choose a driver for you but you can change that if you like. Mine chose a generic postscript driver. Click add and then choose the new printer in the list to be the default printer. At this point I printed a big image out of graphic converter (1485x1000 16.7 million colors) and it printed fine.

As for the firmware it was the only one I could find and I mentioned that it was old..

Sep 1, 2009 5:39 PM in response to Damien

Thanks, Damien.

I'm wondering if Snow Leopard will see the Phaser 6120 Leopard driver if I reinstall it? I'm not near my printer right now, but when I get to it I'll test to see if the combination of the jetDirect connection method and the Phaser 6120 Leopard-compliant driver will work to restore full functionality.

If anyone tries this before I do, could you please let us know?

Thanks.

Xerox Color 6120 Laser Printer a no go.

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