Firefox Bug

Question

Firefox Bug

I have confirmed on two different Macs, when you click on Help with Firefox 3.5.2 it crashes.
Anyone else wanna click on Help and confirm?

Intel iMac 20", Mac OS X (10.6), http://luv2globetrot.com/

Posted on Aug 28, 2009 2:30 PM

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Answer 1

Kappy

Level 10

361,741 points

Aug 28, 2009 2:50 PM in response to Michael Sullivan

Works fine here.

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Answer 2

Aug 28, 2009 3:20 PM in response to Kappy

Version 3.5.2?
If so strange. Like I said two different Macs do it.

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Answer 3

Kappy

Level 10

361,741 points

Aug 28, 2009 3:27 PM in response to Michael Sullivan

I'm running Firefox and Safari concurrently and both work just fine on my 2006 MBP. Snow was installed to a freshly formatted drive - no upgrade of Leopard.

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Answer 4

jdpdg

Level 1

0 points

Aug 28, 2009 3:50 PM in response to Kappy

Firefox 3.5.2 starts up but doesn't respond after a few seconds. I did an upgrade to 10.6

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Answer 5

Kappy

Level 10

361,741 points

Aug 28, 2009 3:55 PM in response to jdpdg

You may have Firefox add-ons that are incompatible.

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Answer 6

gvwjr

Level 1

4 points

Aug 29, 2009 1:29 AM in response to Michael Sullivan

Confirmed. Clicking on help menu results in crash on every attempt.

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Answer 7

Aug 29, 2009 4:06 AM in response to gvwjr

Thank goodness, always good to know you aren't crazy.
Not a big deal, it was just that I figured might as well check for an update.
That was how I discovered it.

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Answer 8

Aug 31, 2009 1:09 PM in response to Michael Sullivan

I have the condition. Help results in a crash.

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Answer 9

etresoft

Level 8

46,098 points

Aug 31, 2009 1:33 PM in response to Michael Sullivan

Perhaps you should complain to Firefox. Help in Apple's Safari works just fine.

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Answer 10

Aug 31, 2009 2:34 PM in response to Michael Sullivan

We've had the same thing happen to us . . . 3 times since we've installed Snow Leopard. We log back in and it's okay.

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Answer 11

Sep 1, 2009 2:04 PM in response to Michael Sullivan

I have replicated the crash as well - although it seems to happen intermittently to me.

I have 3 Firefox extensions installed: FEBE v6.2; Forecastfox 0.9.10.1; and Xmarks 3.3.3

I have 4 Firefox plugins active: Default Plugin v2.0; Java Embedding Plugin v0.9.7.2; MS Office Live Plug-In v12.2.0; and Shockwave Flash 10.0.23

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