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Installation went great, but now the internet doesn't work

I just installed Snow Leopard, and everything went great. New features are awesome, no complications, except that my internet doesn't work. The Airport turns on, and the network can connect (with full bars), but every time I try to use the internet, it doesn't load. Mail, Safari, Software Update, nothing.

The network (ATT DSL on a Time Capsule with built-in Airport Extreme) works fine, as I can connect easily on my laptop. The only thing I've changed is Snow Leopard.

Does anyone know how to tell Snow Leopard that yes, I really do have internet on this network?

Intel iMac, Mac OS X (10.6)

Posted on Aug 28, 2009 6:53 PM

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77 replies

Aug 31, 2009 9:31 AM in response to Alexander Winn

another one with this problem

Mine is over ethernet, not airport

Mine, I can hit websites just fine (firefox or safari) but nothing internal.

If I try to access my internal linux server, either via sftp or ssh, I get a connection timed out. If I try to access my internal windows web server by dns, I get a connection timeout (although the windows web server works when I hit it by IP)

And its just me - in VMWare Fusion on this laptop, I can ssh into the linux server just fine and firefox into the intranet by dns just fine

I tried to ssh from 10.6 after closing VMWare - no good

Tried the create a new location entry in network preferences, no good.

tried deleting ssh_hosts from .ssh - no good

DNS is passed out via our gateway firewall - nothing has changed about this device and all 300 employees who are not mac users are fine (first passing out our internal dns server, then our ISP's servers)

I'm at a loss right now - I need to get to my linux server to make some changes to the site and I'd really would rather not rebuild my laptop - way way way to much stuff on it.

Any other ideas ?

-Mario

Aug 31, 2009 2:53 PM in response to Alexander Winn

Yet another here. I have a MacBook (2,1) and a MacBook Pro (5,1). The Pro is working fine but the older is not.

Some things that I've noticed: when I ping the old machine from the new I don't get responses but if I then disable and reenable Airport on the old machine, it responds to 1 (one) ping ... every time! Once it responds to that ping I can no longer access the internet from it until I cycle Airport again.

Can anyone else replicate this?

Aug 31, 2009 11:36 PM in response to Alexander Winn

I have installed Snow Leopard on my iMac and MacBook Pro, both will loose ethernet internet links after a period of time, sometime five minutes sometimes an hour. I am having to reboot my machines four or five times a day as the only consistent way to recover internet connection is a reboot.

I too had to create on both machines new profiles in System Preferences | Network before I could get any internet connection. This does not appear to be a permanent fix, because I am still suffering lose of internet for no apparent reason while using the machine. Sometimes I can switch to an airport connection and carry on working. Last night when I tried this the machine locked up and a power button reboot was required.

The O2 modem I have will not work and the install software just crashes. Serious problems with network connectivity?

Sep 1, 2009 1:23 AM in response to Alexander Winn

Another update on the behaviour of my machine: It seems that if I turn Airport off and then on again, the internet will work until the first time a socket connection is destroyed/closed. Once this happens, the machine loses connectivity completely. Seems to be a low level TCP/IP issue for me.

This doesn't seem to match the behaviour of other people on here though, so maybe there's more than one problem with networking.

Sep 1, 2009 9:59 AM in response to danageiger

hi all,
same here.

just upgraded my new macbook pro 17 to snow leopard and i dont get connections to the internet via safari, mail and firefox anymore.
skype still works. (!?)

i have rebooted my modem (alice modem wlan 1121 from siemens) and typing on my old macbook pro with leopard.

snow leopard seems to crash my modem.

best regards
m

Sep 1, 2009 11:21 AM in response to Alexander Winn

Hello all,

I find solution in my iMac 24" 2,66 GHz to making following setup.

Network -> Advanded -> DNS -> DNS Servers:

Delete all IP and Search Domains data, which is created automatically by OS X installation.

Set my own Internet Service Provider (Elisa, Finland) IP-adresses (193.229.0.40 and 193.229.0.42)
on to DNS Servers field and let Search Domains field empty.

The "wrong" OS X intallation setup default value was 192.168.0.254 and home.gateway,
this is my ADSL modem adress and name.

I hope that this info is helpfull for everyone.

I am very happy now with my IMac and Snow Leopard 🙂

- Kari

Installation went great, but now the internet doesn't work

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