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None of our HP printers work woth 10.6

54662 Views 246 Replies Latest reply: Nov 16, 2009 4:03 PM by Todd Wolseth RSS
  • Leslie Bell Level 2 Level 2 (340 points)
    Currently Being Moderated
    Sep 15, 2009 5:21 AM (in response to TripleChime)
    Ditto here. Using the belkin usb to parallel adapter with a 4Plus in a cheap usb hub, and since upgrading to Leopard, only have to physically unplug the usb hub or the printer usb adaptor itself out of the computer to get the OS to recognize the printer. Doesn't want to do it on startup like it used to. Also a weird thing happened where display on the printer shows my name instead of printer messages and "Ready" like it did for six years! Haven't turned off the printer yet to see if that resets. Possibly that might reset me having to unplug it after each reboot too, might have been connected to reselecting at least four drivers before I found the one that worked the best with the printer.

    But it works. Monitoring progress here and on some other threads (CS4) before I install my copy of Snow Leopard.

    Prior to Leopard, if I ever stopped a job while in the queue, I'd lose the printer until a reboot. That's the "normal" response of the usb to parallel adaptor. Nothing, not rebooting the printer, nor unplugging the cables would get the OS to recognize it again until a full reboot.
    IMac 24" 2.33, Mac OS X (10.5.8), Spotless, Easyfind, matte screen
  • Hoggar Calculating status...
    Currently Being Moderated
    Sep 21, 2009 2:58 AM (in response to Ed Mcknew)
    After hours, days, weeks… of searching, we still can find a solution or at least a workaround to let our HP LaserJet Color 1500L print anything since we update to 10.6 (even 10.6.1).
    Have some of you found a solution or can suggest a method to try to get one ?
    As I can figure out and as it is USB connected, it seems that there is no much to do with a network problem (AKA AppleTalk suppression).

    So what else ?

    Thanks for helping.
    iMac, Mac OS X (10.6.1)
  • Jareddad8 Calculating status...
    Currently Being Moderated
    Sep 22, 2009 3:28 PM (in response to Ed Mcknew)
    Andrew -

    Thanks for all your help on this forum. To reiterate; I have MBA 10.6.1. It works with HP 4000tn, HP 2600n, HP 7410n. Trouble with my HP 4600n which is on the same network as HP 4000tn. My MBA cannot see the 4600n on the network. Tried changing ip address of 4600 several times to different ips and still cannot see it or ping it. What should I try now?

    Eric
    Macbook Air, Mac OS X (10.6)
  • HP Mac Architect Level 3 Level 3 (530 points)
    Currently Being Moderated
    Sep 22, 2009 11:19 PM (in response to Hoggar)
    Hoggar,

    I am looking into your question.

    Just trying to help.

    Andrew
    MacBook Pro, Mac OS X (10.6)
  • HP Mac Architect Level 3 Level 3 (530 points)
    Currently Being Moderated
    Sep 22, 2009 11:24 PM (in response to Jareddad8)
    Jareddad8,

    OK, first things first. What is the IP Address of both printers, and the IP address and subnet mask on your MBA?

    This information may be the missing link.

    Just trying to help.

    Andrew
    MacBook Pro, Mac OS X (10.6)
  • jwhitt Calculating status...
    Currently Being Moderated
    Sep 23, 2009 9:17 AM (in response to HP Mac Architect)
    I recently bought a new Mac Pro tower with Snow 10.6.1. I can't print to my HP LaserJet 8100n via Ethernet. Error message: Unable to connect to printer; will retry in 30 seconds...
    I have updated to the new drivers for 10.6 from the HP site. I also am using a Netgear router/firewall. I cannot find the printers IP address because the interface display on the printer no longer works so I can not print the test page. (otherwise the printer works fine from other computers with Appletalk) I also tried an application called IP scan and the printer does not show up on the network.
    So am I just out of luck? Or is there a work around.
    Questions: When I go to Apple Printer-Fax set up I choose the IP icon at the top of the window, but what Protocal should I use? HP Jetdirect-socket? Or IPP? I have tried every combination and none work.

    Thanks,
    Jackie
    Mac Pro 10.6.1, Mac OS X (10.6.1), maxed out rig for graphics
  • William Maxwell Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 23, 2009 9:54 AM (in response to jwhitt)
    If you have this printer connected to a Mac that can support AppleTalk like Leopard. You can share it from Leopard and Snow Leopard should be able to see that share as Leopard will use Bonjour to advertise the printer share.
    Mac Pro, Mac OS X (10.6)
  • jwhitt Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 23, 2009 11:22 AM (in response to William Maxwell)
    William,
    Thanks so much. The sharing works great. I never had occasion to use that feature.

    Jackie
    MacPro, Mac OS X (10.6.1), maxed out rig for graphics
  • William Maxwell Level 1 Level 1 (90 points)
    Currently Being Moderated
    Sep 23, 2009 11:24 AM (in response to jwhitt)
    Thanks for letting me know that worked
    Mac Pro, Mac OS X (10.6)
  • Jareddad8 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 23, 2009 2:25 PM (in response to Ed Mcknew)
    Andrew,

    MBA ip is: iPv4: 64.166.231.2 Subnet Mask: 255.255.255.248
    HP 4600n is: iP: 192.168.100.100, subnet mask: 255.255.255.0

    Eric
    Macbook Air, Mac OS X (10.6)
  • HP Mac Architect Level 3 Level 3 (530 points)
    Currently Being Moderated
    Sep 23, 2009 3:02 PM (in response to Jareddad8)
    Eric,

    The problem is that your printers IP address is not routable from your MBA. You would need to have an IP address in the very small range of 64.166.231.x where x is between 0 and 5 for this to work, or for it to have an IP address that is outside that range by routable by your router. Short answer is your MBA can not see the printer. This wasn't a problem with AppleTalk but is a problem with TCP/IP.

    Just trying to help.

    Andrew
    MacBook Pro, Mac OS X (10.6)
  • Jareddad8 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 23, 2009 3:25 PM (in response to Ed Mcknew)
    Thanks Andrew - you are the BEST. It worked and everything is back to normal. If you ask me, there was nothing wrong with appletalk, it worked better than tcp/ip.

    Eric
    Macbook Air, Mac OS X (10.6)
  • Ponteigh Calculating status...
    Currently Being Moderated
    Sep 23, 2009 7:00 PM (in response to HP Mac Architect)
    HP Mac Architect wrote:
    Eric,

    The problem is that your printers IP address is not routable from your MBA. You would need to have an IP address in the very small range of 64.166.231.x where x is between 0 and 5 for this to work, or for it to have an IP address that is outside that range by routable by your router. Short answer is your MBA can not see the printer. This wasn't a problem with AppleTalk but is a problem with TCP/IP.

    I have the same problem as jareddad. Can it be solved by changing the printer's IP address? If so, how?

    Thank you,

    David
    MacBook Pro 17" Core 2 Duo 2.33 GHz, Mac OS X (10.6.1)
  • Jareddad8 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 23, 2009 7:06 PM (in response to Ed Mcknew)
    David,

    Follow this link: http://discussions.apple.com/thread.jspa?threadID=2133770&start=15&tstart=0

    Half way down the page is a post about how to change the ip on your printer. However, you need to have a computer which can access the printer. Your apple is obviously not seeing the printer...

    That should do it.

    Eric
    Macbook Air, Mac OS X (10.6)
  • Ponteigh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Sep 23, 2009 7:06 PM (in response to HP Mac Architect)
    HP Mac Architect wrote:
    Eric,

    The problem is that your printers IP address is not routable from your MBA. You would need to have an IP address in the very small range of 64.166.231.x where x is between 0 and 5 for this to work, or for it to have an IP address that is outside that range by routable by your router. Short answer is your MBA can not see the printer. This wasn't a problem with AppleTalk but is a problem with TCP/IP.

    P.S. to my previous message: Just to be clear, I have an HP 4050N.

    Thank you,

    David
    MacBook Pro 17" Core 2 Duo 2.33 GHz, Mac OS X (10.6.1)
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