Skip navigation
This discussion is archived

None of our HP printers work woth 10.6

54650 Views 246 Replies Latest reply: Nov 16, 2009 4:03 PM by Todd Wolseth RSS
  • HP Mac Architect Level 3 Level 3 (530 points)
    Currently Being Moderated
    Aug 29, 2009 12:09 PM (in response to The Bretonian)
    We are working hard on supporting the single function scanners. Hopefully by next week we'll be posting some information on when to expect support and what models will be supported.

    Just trying to help.

    Andrew
    MacBook Pro, Mac OS X (10.6)
  • HP Mac Architect Level 3 Level 3 (530 points)
    Currently Being Moderated
    Aug 29, 2009 12:14 PM (in response to Ed Mcknew)
    Ed,

    Drivers for the LaserJet 4050n should be included on the Snow Leopard DVD. Drivers for the Deskjet F4180 should be available at some point in the future through an Apple Software Update. In the meantime try using the 10.5 installers to get at least print functionality working. Finally about the HP Deskjet 5650, unfortunately it made the not supported list. Below is the text that will be posted next week on this issue.

    Just trying to help.

    Andrew

    =====

    HP Products - HP Product Is Not Supported in Mac OS X 10.6 Snow Leopard

    Introduction

    We are sorry to inform you that there will be no Mac OS X 10.6 (Snow Leopard) support available for your HP product. Therefore your product will not work with Mac OS X 10.6.

    A small set of HP Inkjet printers beyond 5 years old are not supported with Mac OS X 10.6 Snow Leopard.

    If you are using the Mac OS X 10.6 operating system on your computer, please consider upgrading to a newer HP product that is supported on Mac OS X 10.6. The majority of HP peripherals on the market are supported with Mac OS X 10.6.

    There may be conflicts created by installing older pre-Snow Leopard drivers in new Mac OS X 10.6.
    Included in Mac OS X 10.6 Snow Leopard are 3rd party Gutenprint drivers that may provide basic print functionality. Gutenprint is a collection of open source printer software, including PostScript Printer Description files (PPDs), that is part of Mac OS X. It was formerly known as Gimp-Print.
    When Mac OS X sets up a printer, it tries to locate the printers PPD file. If it can’t find the PPD file, you can use the Gutenprint PPD file.

    Please note that Gutenprint drivers are not supported by HP or Apple but may still provide basic print functionality.

    For more information about printers supported with Gutenprint drivers, please reference

    http://gutenprint.sourceforge.net/p_Supported_Printers.phphttp://gutenprint.sourceforge.net/pSupportedPrinters.php
    MacBook Pro, Mac OS X (10.6)
  • JupiterGPL Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2009 12:17 PM (in response to Ed Mcknew)
    I was able to get my Deskjet F4180 working...

    Since this is the only HP printer I use, I did the following:

    First I removed the "hp" folder located in /Library/Printers/
    Then I reinstalled the drivers for 10.5 and everything seems to work fine. Printer and Scanner.
    24' iMac (2009)
  • HP Mac Architect Level 3 Level 3 (530 points)
    Currently Being Moderated
    Aug 29, 2009 12:24 PM (in response to DoctorFresh)
    DoctorFresh,

    Unfortunately in your case neither of the printers you have are included on the Snow Leopard DVD. Drivers for the HP Deskjet 4180 should be available sometime in the future through an Apple Software Update. Drivers for the P1009 are in development. In the meantime you should be able to get basic functionality working using the 10.5 drivers (although some things will be broken and this is an unsupported solution).

    If you are looking at trying the GIMP drivers, take a look here.

    Just trying to help.

    Andrew
    MacBook Pro, Mac OS X (10.6)
  • Richard Richards Calculating status...
    Currently Being Moderated
    Aug 29, 2009 1:23 PM (in response to Lanny)
    Another way to do this is to purchase a Belkin USB-to-Parallel (IEEE 1284) cable - about $20 at Fry's. I hooked up the IEEE 1284 part to the back of my 6MP, and plugged into one of my USB hubs. My Mac OS 10.6 Print/Fax setup immediately saw the HP Laserjet 6MP. It also seems to prints much faster this way than with my old AsanteTalk adapter. Should have done this years ago.
    iMac, Mac OS X (10.6), HP Laserjet 6MP
  • davinian Calculating status...
    Currently Being Moderated
    Aug 29, 2009 1:56 PM (in response to Ed Mcknew)
    Andrew,

    Thanks for the information - although like a lot of other people here I can't help but feel this is total unacceptable - there must be thousands of people out there using the Deskjet FXXXX series printers, and saying an update should be available sometime in the future through an Apple Software Update doesn't really help.

    I have a F2100 (3 in 1) and can get the printer to work if I use the F2400 driver. But when the ink is low I get the following message:

    "The following cartridge is very low on ink and may be sufficiently depleted to cause poor print quality: Black. To continue printing using the current cartridge, click OK. To cancel the print job, press Cancel on the printer"

    Unfortunately I can't see an OK button and clicking the Cancel button on the printer doesn't do anything! Frustratingly I know that there is plenty of ink left in the cartridge as the Printer Utility will let me print a Test print - which looks fine.

    If the drivers aren't going to be available for the foreseeable future, then surly there should be a work-around or at the very least an OK button?

    I can uninstall 10.6 and revert to 10.5 (yes baltwo I do have a backup, and thanks for not helping resolve the printer question!) but I don't see why I should have to.

    Sorry to rant, I just feel we are yet again beta testing something that will be quickly patched to fix holes that shouldn't have been there in the first place!
    Mac OS X (10.6)
  • James Verity Calculating status...
    Currently Being Moderated
    Aug 29, 2009 3:02 PM (in response to Ed Mcknew)
    My HP laserjet 5000n is dead in the water under SL... worked fine on everything 10.5.8 and below...

    its plugged straight into my wireless router... SL cannot even see it... where would I go about finding its address? (dummy guide required)

    everytime apple ponce about with the way printers are set up it messes everyone up... there isnt enough help in the setting up window either... looks like I'm gonna have to backup my data... reformat and re-install 10.5.8 at least it worked with my laser...
    MacBook Pro, iMac... HP Laserjet 5000n, Mac OS X (10.6)
  • W3ATO Calculating status...
    Currently Being Moderated
    Aug 29, 2009 3:12 PM (in response to Ed Mcknew)
    Ed,

    The only way I could get my networked HP printers to work was by typing their IP address into the add printer dialog. I hope that helps you!
    Mac Pro, Mac OS X (10.6)
  • James Verity Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2009 3:14 PM (in response to W3ATO)
    where would I go abot finding its IP address?
  • W3ATO Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2009 3:21 PM (in response to James Verity)
    Print a "Test" page or "Configuration" page from your printer and that should have the IP address assigned to your printer.
    Mac Pro, Mac OS X (10.6)
  • James Verity Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2009 3:28 PM (in response to Ed Mcknew)
    hp jetsend address: 192.0.0.192
    ip address: 192.0.0.192

    neither work...
  • bbadon Calculating status...
    Currently Being Moderated
    Aug 29, 2009 3:32 PM (in response to Ed Mcknew)
    As with many of the other posts on this topic, my HP LaserJet 2100TN is also dead in the water under SL. Despite the fact that the HP 2100 series shows up as a supported printer for SL, that simply is not the case. The HP site indicates that there should be a driver for the 2100, but there is no driver to download (yet). The key question is, when is HP going to provide the drivers? In the meantime, this is a real nightmare.
    MacMini 1.66 GHz 2 GB Memory, Mac OS X (10.6)
  • W3ATO Level 1 Level 1 (0 points)
    Currently Being Moderated
    Aug 29, 2009 3:51 PM (in response to James Verity)
    Hmmm... The IP address I get (I am using a router) is 192.168.1.108 and if you are using a "Networked" printer connected to a router you should have something similar (192.168.1.xxx)...
    Mac Pro, Mac OS X (10.6)
  • The Bretonian Level 1 Level 1 (60 points)
    Currently Being Moderated
    Aug 29, 2009 4:18 PM (in response to HP Mac Architect)
    Andrew,
    Thank you for finding the time to reply, I'll keep a look out for the standalone list.

    Thanks again for putting your head above the parapet !!!
    Malc
    MBP 15.4" 2.4 GHz IC2D (3.1 -Merom CPU) 4GB RAM 256 MB VRAM, Mac OS X (10.5.6)
  • MagicBoy Level 1 Level 1 (10 points)
    Currently Being Moderated
    Aug 29, 2009 4:54 PM (in response to Ed Mcknew)
    My Deskjet 990cxi works using Gutenprint but the quality is shocking. Given that there were proper HP drivers available for 10.5, can we expect the same for 10.6?

    I'd rather not throw away a perfectly decent printer!
    Mac mini 2GHz (2009), Mac OS X (10.6)
1 2 3 4 5 ... 17 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.