Previous 1 3 4 5 6 7 Next 94 Replies Latest reply: Sep 9, 2009 4:56 AM by Barney-15E Go to original post
  • R C-R Level 6 Level 6 (14,920 points)
    ddhatfi wrote:
    This is like an emergency room full of people with problems, and not healthy people. But when an emergency room sees a lot of people all of a sudden with the same illness right after an event, they have to start thinking there is something bigger going on than just random people all getting sick at the same time!


    But at this emergency room, we aren't seeing a lot of Macs with the same illness. The symptoms are all over the map. For instance, there are not many reports of your "all kinds of problems." This implies that there is nothing unusual going on.

    Please keep in mind that we see this pattern after every OS upgrade is released & far more often than not, the source of the problems can be traced to something other than the upgrade itself. For instance, it isn't that unusual for Mac Pro owners to have installed aftermarket graphics or other expansion slot cards that Apple doesn't support. It should not be too surprising that they can interfere with the installation of the new OS or cause instabilities because their drivers have not been updated. The same is true for added memory modules, some of which don't quite meet specs due to manufacturing defects or aging. It isn't that uncommon for those modules to work OK with one OS version but fail to do so with a later one that demands more from them.

    Whatever the causes are for your problems, the fact that two of the three Macs you upgraded had no problems should be enough for you to consider the possibility that those causes are in the Mac that has them & not the upgrade itself.
  • Martin Bradford Level 1 Level 1 (50 points)
    Well, I've been a major critic of Apple quality over the last year as a quick search on these forums will confirm so, in the spirit of fairness, I am obliged to report that Snow Leopard does seem to be a significant improvement.

    My approximately two year old MacBook has been extremely unreliable since soon after I bought it. I've always suffered from the "elp!" syndrome and it couldn't hold a wireless network connection for more than ten minutes. Often it refused to shutdown and had to be switched off by holding the power button down.

    A few weeks ago (before updating to Snow Leopard), I put in a second wireless access point on 802.11g and switched my Airport Extreme Base Station to high-band (5GHz). This seemed to solve my network drop problem - confirming my suspicion that it was due to RF congestion.

    I upgraded to Snow Leopard about a week ago and haven't had an "elp!" since. Also, the machine now seems to shutdown reliably and reasonably quickly.

    There does seem to be an issue with external USB drives that are formatted NTFS. I have a LaCie drive containing a lot of documents that were created on a PC - I was browsing through them on my MacBook a couple of days ago and it crashed with a kernel panic repeatedly after a moderate number of file accesses. It is very repeatable and the machine sent diagnostic dumps to Apple after each reboot. Hopefully this will be sufficient to allow them to produce a patch.

    Following the appalling reliability of this machine for nearly two years, I shall need a bit more convincing before I give Apple a clean bill of health, but on the current showing I am quietly optimistic that they have fixed most of the problems.
  • Mark00 Level 1 Level 1 (5 points)
    Very good call. I would hold off this. This has been the harshest OS X update I've been through.
    In fact if you're used to the Mac way of a document-centric workflow where you have no main default application for various file-types you may wanna stay away all together. It's a million changes like that, unadvertised and unexpected that's really getting me down.

    (Ducks and runs for his life)

    Good Luck…
  • R C-R Level 6 Level 6 (14,920 points)
    Mark00 wrote:
    In fact if you're used to the Mac way of a document-centric workflow where you have no main default application for various file-types you may wanna stay away all together.


    Before you duck & run, would you mind explaining what you mean by this statement? AFAIK, the OS has always assigned a default app to open any document, but at least in recent versions a right or option click on a document icon always brings up the "Open With" contextual menu that lets you choose another app to open it. You can hold down the option key when you do this & "Open With" changes to "Always Open With." You can also just drop a document icon on an app icon if it can open it.

    This has not changed in Snow Leopard so I'm mystified by what it is you think people should stay away from in it for a document oriented workflow.
  • Barney-15E Level 8 Level 8 (40,335 points)
    I'm kind of interested in what an Application-oriented workflow is. I've always created documents, or data in all of my workflows. How would staring at an Application produce anything useful?
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