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User profile for user: String Bass
String Bass Author
User level: Level 1
0 points

Multiple Copies of Emails

I installed Snow Leopard yesterday. When I came down this morning I discovered that all of my rogers.com email boxes had 4 copies of each email in each in box. The me.com mailbox did not have this issue. I put them all off-line when it appeared that copy number 5 was starting to download. The box to delete files on the server had ben reinstated for one of the rogers accounts, which had not been set in Leopard. I have used this computer since late May using Leopard without this problem. Any suggestions? I haven't yet called Apple or Rogers.

iMac 24 inch May 2009, Mac OS X (10.6), Toronro

Posted on Aug 29, 2009 10:38 AM

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User profile for user: russcus
russcus
User level: Level 1
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Posted on Aug 29, 2009 10:54 AM

I am experiencing a similar issue. Two copies of each message addressed to my company Exchange account. After I open and read one copy, the extra one disappears when I attempt to open it. I have not yet found a work around. I am reluctant to trash my mail prefs file because that action requires that I reenter all my account information for six accounts. Deleting the mail caches and rebuilding them did not remedy the problem.
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User profile for user: russcus
russcus
User level: Level 1
0 points

Aug 29, 2009 10:54 AM in response to String Bass

I am experiencing a similar issue. Two copies of each message addressed to my company Exchange account. After I open and read one copy, the extra one disappears when I attempt to open it. I have not yet found a work around. I am reluctant to trash my mail prefs file because that action requires that I reenter all my account information for six accounts. Deleting the mail caches and rebuilding them did not remedy the problem.
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User profile for user: klrogers
klrogers
User level: Level 1
0 points

Aug 30, 2009 5:37 AM in response to String Bass

I am getting two copies of every email as well, but it is also going back at a certain point in the day and re-downloading two copies of EVERY email since 8/23. So this morning I wake to fine that instead of the 5 new emails I would have in my box, there are 262. Two copies of every email since 8/23, even the one's I've deleted. VERY frustrating!! I am not on an exchange server, just regular pop3 email accounts.
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User profile for user: Resn8tor
Resn8tor
User level: Level 1
115 points

Aug 30, 2009 8:46 PM in response to 2020hindsight

I'm seeing this as well. Duplicates were downloaded and I deleted them. Later they were all downloaded again, so I'm currently at three copies of all emails since installing SL. Straight POP account.

I did notice that remove from server after downloading was checked and set to one week. I don't recall what the previous setting was, so I've set it to immediate to see if that makes any difference.
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User profile for user: Ernie Stamper
Ernie Stamper
User level: Level 8
37,591 points

Aug 31, 2009 6:29 AM in response to String Bass

Those having this problem, please use the Finder to open Home/Library/Mail and locate the file named MessageUidsAlreadyDownloaded3. Use Get Info to see when this file was last updated -- should be after the last time new messages were downloaded?

Quitting Mail and removing this file, and then relaunching Mail will result in a freshening of the file, if it has become corrupted, but will once more download everything still on the server. But hopefully for the last time.

Ernie
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User profile for user: SKEL_73
SKEL_73
User level: Level 2
235 points

Aug 31, 2009 8:52 AM in response to String Bass

I am also having this problem - it is driving me crazy! Since upgrading to Leopard, I am having multiple messages appear in mail. I now have 3 copies of every message.....

My accounts are with custom domain servers, not with Rogers (although Rogers is my ISP it shouldn't have anything to do with retrieved messages from another server)
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Multiple Copies of Emails

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