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Google Maps Problem (Street View does not work)

Downloaded SL no problem. Then tried to use the street view function with Google Maps, and I get a big black screen where the street-level pictures should be. If I play with it, I can conjure up a single picture, but cannot change views-- the screen is basically frozen until I exit Street View.

Has anyone else had this problem, or am I just on god's hit list again?

Mini, Mac OS X (10.6)

Posted on Aug 29, 2009 2:35 PM

Reply
57 replies

Aug 31, 2009 2:04 PM in response to badcyclist

Yes, I'm having exactly the same problem you describe with Google Maps/Street View using Safari 4.0.3 and Snow Leopard 10.6.0. I even tried Foxfire 3.5.2 as well -- no street view image, just a black rectangle where the image would appear.

In Foxfire only, if you click on the "button" that takes you to a full screen view in Street View, a street view image finally appears, but you cannot navigate within it -- the navigation buttons do nothing at all. Very frustrating.

Message was edited by: PBG4Ai17inch

Sep 4, 2009 2:02 PM in response to badcyclist

I just discovered I am having the EXACT same problem with Google Street View! The last time I used Google Street View (under OS X 10.5.8), it worked fine. Today was the first time I've tried it under 10.6 and I'm having the same problem. Bring up a Google Map in Safari, drag the little Street View person icon to a street and let go, and Street View opens with a completely black screen. If I expand the screen to full screen, THEN I can see the street view photo. But there are no navigation icons overlaid on the screen and the navigation icons in the upper left corner don't work at all. I'm STUCK with just that singular view.

OBVIOUSLY a Snow Leopard problem!!

Everyone running Snow Leopard should try Google Street View immediately!

Mark

Sep 4, 2009 5:25 PM in response to Mark Booth2

Mark Booth2 wrote:
OBVIOUSLY a Snow Leopard problem!! Everyone running Snow Leopard should try Google Street View immediately!


Works fine here. When will people learn that post hoc doesn't always mean propter hoc? Don't they teach critical thinking in schools any more?

This appears to be an intermittent problem on the Google Maps servers, totally unrelated to Safari 4 or Snow Leopard. Please, check things out on more than one platform before you cry wolf.

Sep 4, 2009 6:00 PM in response to Eric Westby

Thank you, Eric, for your help.

I just reset Safari and tried the street view again from my regular account. It fails again in Safari, Firefox, and Opera 10.

I logged in to guest again and it worked on all three browsers.

So I rebooted and tried from the regular account on the three browsers and it failed.
I logged in to guest and it worked on all three browsers.

So may be it is not a server issue?

Thanks, again.

Anything else I could try?

Roberto

Sep 4, 2009 6:16 PM in response to Roberto Sepúlveda

So you're saying you can have two accounts open simultaneously, switching between them with fast user switching, and on one account Google Maps street view doesn't work at all, while on the other it works as usual?

And you've completely reset Safari back to its roots, making sure all the little checkboxes were checked? (Sorry if you lost any bookmarks during the process!)

And every other feature in Google Maps works -- it's just the Street View that's corrupted?

Are both the accounts you tested with set up as administrative accounts?

Sep 4, 2009 6:29 PM in response to Eric Westby

Yes, to Fast User Switching.
Regular account is not administrative account.
Guest Account is not administrative account.
There are two boxes that I did not tick on on the reset: Remove cookies, Remove Users and Passwords
The safari reset option does not erase bookmarks.
(Safari > Reset Safari)

I only tested Street View because that is what the original poster was complaining about.

And by the way, it also works OK from the Administrator's account.

And when it works, it works on all three browsers. When it fails, it fails on all three browsers.

Thanks, Eric.

Roberto

Google Maps Problem (Street View does not work)

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