NetExtender - Remote server access

NetExtender isn't working for me either. I think SonicWall is going to have to issue an update.

Ugh!!! Same here...and I had work to do tonight!
Oh well!

I'm assuming that Net Extender is some type of VPN? If you have a set up in Network to make this connection, may I suggest that you delete the connection, and try to create a new one?

I'm connecting to VPN's via buit in Networking, but am connecting to several different routers, and all work fine.

Hi,

I have two workarounds for this that I can share with you guys...

Here is the one I came up with:
sudo /Applications/NetExtender.app/Contents/MacOS/JavaApplicationStub&

Run that command from the terminal (have to leave the terminal window open afterwards until you're done).
This launches net extender as root, which allows it access to pppd.

The second option is to change the permissions on pppd. To do that run the following:
sudo chmod +s /usr/sbin/pppd

This makes it so pppd runs as root no matter what launches it, its not very secure, so if you use this I would set it back when you're done by running:
sudo chmod -s /usr/sbin/pppd

I found this chmod workaround here: http://lodev.name/2009/08/25/snow-leopard-preview-post/

Message was edited by: mattm999 - Typo

I have a macbook pro and mac mini; but since I installed Snow Leopard I can sign into the vpn service via netexnder.

Hi all

I am having the same issue. I did a clean install with snow leopard and downloaded NetExtender 3.0.597 from my companies VPN and I am unable to login.

Is there a new version of NetExtender I can download or do I need to chase up my IT department to contact Sonicwall and report the fault?

cheers

I had this same issue so I downloaded the latest version of netextender and still nothing.
But what worked for me was opening terminal and entering the following command:

sudo chmod u+s /usr/sbin/pppd

someone else posted this above (I got it from the sonicwall knowledge base) and
my netextender is now working properly.

Just wanted to people to know that this does indeed work.

That's so strange that 3.5.620 is working for you.

I had 3.5.619 from the NSA 240 I was working with. I decided to give upgrading a try and installed the latest build from SonicWall's SSLVPN demo site. It installed 3.5.639, which has the same problem as before.

On the plus site, SonicWall has posted on their official forum that their developers are working on this problem, however they gave no ETA for when the fix will be available.

What errors are you encountering when trying to use NetExtender?

When NetExtender is open go to Window -> Log.

It doesn't have permission to run pppd. See my original post in this thread for more details.

This works for me also. I enter the command

sudo chmod u+s /usr/sbin/pppd

then run Netextender, which works fine, and then I run

sudo chmod u-s /usr/sbin/pppd

to reset the pppd, and exit from terminal. However after I've done this my internet connection is dead (wireless through a linksys) and Firefox tells me it is set to work offline. I have to restart my Mac to re-establish a normal connection (this happens whether or not I run the second sudo command). Any suggestions on how to correct this? - Thx

melmoth2 wrote:
However after I've done this my internet connection is dead (wireless through a linksys) and Firefox tells me it is set to work offline. I have to restart my Mac to re-establish a normal connection (this happens whether or not I run the second sudo command). Any suggestions on how to correct this? - Thx

I have the same problem. I've found that by shutting my clam-shell (which puts the computer to sleep) a few times, I can save the restart, but otherwise it's the same. Is there a solution for this?

BTW - I think I found my problem, although it might not be yours. It turns out NIS (YP) support was enabled and it was ypbind that kept hanging things. I disabled it by removing the /etc/defaultdomain file. In case it helps you or anyone else.