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Snow Leopard and Microsoft Office 2008

I had to reinstall MS Office 2008, but as I'd upgraded to Snow Leopard Office won't now install updates, so I'm unable to install SP1 or SP2. I had to install Rosetta in order to get Office to install in Snow Leopard. Does anyone have any ideas?
Thanks

iMac, Mac OS X (10.6)

Posted on Aug 31, 2009 2:04 AM

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Posted on Aug 31, 2009 2:19 AM

Prior to installing a new OS, I always make sure all my applications are updated to the latest version and then back up my system (just in case the new OS causes problems so you can revert to a previous install).

Office 2008 had all the latest updates prior to installing Snow Leopard (upgraded from 10.5) on my systems and works as expected.

The only thing I can suggest is you revert back to Leopard (Time Machine back up) then update your MS Office 2008. Back up your system, then install Snow Leopard.

If you can't revert back to Leopard, you may have to perform a clean install of Leopard and install Office 2008, then run all the software updates, then back up your system and re-install Snow Leopard.

Hope this helps
25 replies
Question marked as Best reply

Aug 31, 2009 2:19 AM in response to Dailey76

Prior to installing a new OS, I always make sure all my applications are updated to the latest version and then back up my system (just in case the new OS causes problems so you can revert to a previous install).

Office 2008 had all the latest updates prior to installing Snow Leopard (upgraded from 10.5) on my systems and works as expected.

The only thing I can suggest is you revert back to Leopard (Time Machine back up) then update your MS Office 2008. Back up your system, then install Snow Leopard.

If you can't revert back to Leopard, you may have to perform a clean install of Leopard and install Office 2008, then run all the software updates, then back up your system and re-install Snow Leopard.

Hope this helps

Aug 31, 2009 3:18 AM in response to Dailey76

Unlikely as Office 2008 probably won't run properly if it hasn't been physically installed on the machine you plan to run it on.

You could try (no harm, it might work - I've never tried - Oh, I did use Migration Assistant once but not with Office 2008, it was Office X and I had to re-install on the new machine as the migrated version just didn't open)

If this doesn't work, then it is a case of Leopard install, Office 2008 install, update with all Office updates, back up, then install Snow Leopard I'm afraid :o(

Aug 31, 2009 3:53 AM in response to necronym

Migration assistant should work. I know because I got a new iMac and bought a new copy of Microsoft Office to install (so I have a valid licence). But I didn't need to install Office 2008, as in the process of installing I selected copying over everything from my last Mac - and voila Office 2008 was installed on the new machine. Have had no problems with it. Another friend of mine did exactly the same thing - so it's replicable.

Sep 3, 2009 1:53 AM in response to Diskdude

So this is my problem - MS Office 2008 auto-update fails.
I re-installed it all (again) last night 😟 This is what I did.
- executed the SL install.
- when asked used disk utilities to wipe disk.
- installed default SL
- from extras, installed Rosetta
- installed default Office-2008
- downloaded and installed MS-Auto-update 2.1.1
- started Word and ran auto-update.
- auto-update sees a update
- clicked install - update downloaded.

...then nothing. Auto-update returns to window offering the update - if I click 'install' again the same thing happens (update downloaded). This can then go on till I die

System is a 2007 20" iMac with 2GB memory dual core Intel etc - nothing special.

Can I find the downloaded file somewhere and try installing by hand? Are there some debug switches I could activate? Does anyone have any other ideas.

Regards

Sep 3, 2009 6:24 AM in response to Dailey76

I currently am using a MacBook with Leopard, and will soon upgrade to Snow Leopard. I have Office 2008 for Mac, which I am keen to keep. Is it best to do a clean install or just upgrade with respect to keeping this? If I do a clean install of the OS, will the install DVD still work that I bought in August 2008.

Sep 3, 2009 10:40 AM in response to Dailey76

I installed SL, just a few days ago. Found that all is working fine, but MS 2008. When i start MS Word it is initialising fonts (start up screen) and my fan gets blowing like a airoplane... Openend Activitymonitor and saw "fontcashtool" was using 99,9 % of CPU time... so i had to Force Quit... both application and fontcashtool...

Any idea how to overcome?

Robert

Sep 3, 2009 10:58 AM in response to Dailey76

I have had issues with AutoUpdate not working (not necessarily associated with SL - I can't recall), and I found a known issue with Office.

This may work: http://forums.macrumors.com/showthread.php?t=617288

The problem I had was something to do with the Microsoft Office Database and there is a tool to fix it in the Office folder.

/Applications/Microsoft Office 2008/Office/Microsoft Database Utility.app

It will detect errors and attempt to fix them.

I ended up deleting Office and reinstalling but had a more complex issue behind it.

Adam

Sep 5, 2009 6:22 AM in response to sphere3d

Just so that everyone knows this is not a universal problem with Office 2008, I upgraded to Snow Leopard and have had absolutely no problems with Office 2008. I have a 24" iMac which will be 3 years old in November. It has 3 gigs of memory. I have not yet installed Snow Leopard on my Macbook Pro, mainly because I am waiting for a SL compatibility update to another application. When that comes through, everything should be good to go. In the meantime, I need to be able to use that application.

I do agree with the person who said to be sure to have all the updates to Office before installing SL. But even so, I have no way of knowing if not having them would have broken mine because they were up to date at the time.

Snow Leopard and Microsoft Office 2008

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