wav files no longer playing in quicktime -

I you don't get an answer here, try gmail and ask if they made a recent change in this.

why don't you like the iPhone email app? the only difference i've seen is the nice 'conversation' view of gmail...

Same issue here since upgrading to iPhone OS 3.x - My VoIP home telephone service emails me my voicemail files in .wav format and up until now I have been able to play the file attachments flawlessly.

However, since 3.x the email arrives with the attachment, it seems to recognize it as a playable format, but when I touch the file attachment the audio playback feature pops up for a split second, produces no audio, and then dumps back to the email.

Something is broken!

Same experience here on a 3GS. Voicemail .wav files attached to emails played fine under 3.0, and perhaps under 3.1 (not sure exactly when this broke), but it's not working at all under 3.1.2.

Wow, the strangest thing just occurred. I tried just now, so that I might precisely describe the symptoms (it had been that the attachment would start to download, but stop partway through, and QuickTime was never invoked). When I downloaded the attachment moments ago, the d/l completed, the icon on the file became a Q, and QuickTime played the message.

I'm wondering if it makes a difference that I am currently in the office and on Wi-Fi, rather than connecting via 3G. Have to do some experimenting, I guess.

But at least there appears to be no inherent incompatibility or QuickTime flaw.

I am experiencing the same issue with .wav files sent to my email by my VoIp. Any solutions yet?

Well, I seem to have found a solution which is working consistently for me.

Instead of tapping the icon for the voicemail .wav file itself (which yields the endlessly spinning clock and no download), I scroll to the bottom of the email and click the link to "Download full message". In short order, the icon of the voicemail .wav takes on the Quicktime file type, and I can then click on it to play it.

I do see this as changed behavior, and before the updates, I don't recall seeing the "Download full message" button, but it's possible it was there and I simply never looked at it.

If this works for you, leave a message confirming so that others will know this is the answer. Thanks.

I had the same issue. VOIP sent an email with a .wav attachment. Clicking "Download full message" solves it for me. Not as easy as simply clicking on the .wav as before, but it works.

I am also having a similar problem. I cannot open any type of wav or wmv files when using my iphone 3GS. I have a friend who has the 3G iphone and he has the same problem.

I have a problem with this one - when i send a recoreded message (video message) recorded on my imac it obviously saves the file in quicktime format, however, when sending it to my iphone (via email) it downloads the file and recognises that its quicktime format, but when tapping on the file to play it comes up with movie format not supported.

any answers? or does apple need to update their quicktime on iphones?