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Spontaneous logout while in Snow Leopard

49906 Views 147 Replies Latest reply: Aug 3, 2010 1:22 PM by alialib RSS
  • Lynxalot Calculating status...
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    Nov 17, 2009 4:53 AM (in response to a.nonymous)
    10.6.2 has solved it for me, so far.

    Anon, have you looked in "System Preferences>Security>General" on the first line? Do you have that first check box toggled on?
    Mac mini '09, Mac OS X (10.6.2)
  • myktux Calculating status...
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    Nov 17, 2009 5:45 AM (in response to a.nonymous)
    @a.nonymous

    Hi, in this case we should check at "System Preferences" -> "Security" -> "General":

    There is an option there that says: "For all accounts on this computer:" -> "Log out after XX minutes of inactivity"

    It must be unchecked, otherwise Snow Leopard will indeed logout every XX minutes.
    MacBook Pro 13", Mac OS X (10.6.2)
  • Gh0st07G Calculating status...
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    Nov 28, 2009 5:07 PM (in response to myktux)
    I have the same problem of spontaneous logouts in snow leopard. I checked all my settings and that's not the problem. any other solutions?
    MacBook 1st Gen Core Duo 2Ghz 1GB RAM 160GB HD, Mac OS X (10.6.2)
  • Peter Russell1 Calculating status...
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    Nov 28, 2009 6:45 PM (in response to Gh0st07G)
    Have you upgraded to 10.6.2 ? Most users find that has fixed the problem.
    MacBook Pro 3,1, Mac OS X (10.6.2)
  • Michael C. Reilly Calculating status...
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    Nov 29, 2009 11:13 AM (in response to Stu Baker)
    10.6.2 seems to have fixed it for me. I've used the various Adobe CS applications without any further log-outs.
    Macbook Pro 17" 2.6Ghz, Mac OS X (10.6.2)
  • Tejano01 Level 1 Level 1 (20 points)
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    Dec 7, 2009 3:53 AM (in response to Stu Baker)
    10.6.2 hasn't fixed it for me. All I can figure out is that I have it happen when VLC is open and/or Safari open. It seems to happen as I am using the touchpad on my macbook. I hope Apple can pin this down and fix the issue... there isn't even a way to report the error because of the logout instead of a crash.
    macbook 2.0 GHz White, Mac OS X (10.6.2)
  • Ben Treston Calculating status...
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    Dec 7, 2009 1:39 PM (in response to Stu Baker)
    This just happened to me, and I lost a lot of unsaved work. I also got -

    07/12/2009 21:30:37 Finder[180] HIToolbox: received notification of WindowServer event port death.
    07/12/2009 21:30:37 Safari[217] kCGErrorFailure: _CGSLockWindow: Cannot synchronize window backing store

    Repeatedly in Console. I am running 10.6.2 and was in Pages 09 at the time. Will file bug report for this issue.
    Alu Macbook, Mac OS X (10.6.2), 2.4GHz, 4GB RAM, 320GB HDD, iPhone 3G 16GB
  • emmee2 Calculating status...
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    Dec 14, 2009 8:58 AM (in response to Stu Baker)
    FWIW, I have been having this problem ever since I got my brand new Mac Mini in April. It is running 10.5.8, 4mb of RAM. I have Microsoft Office 2008. I also have FileMaker Pro Advanced 10.0v3 and run Firefox 3.5.5 all day long. It always happens to me when in Freehand MX. But I also lose my keyboard control several times a day, either in Freehand or Photoshop CS3. Pulling down a menu item with my mouse fixes that and it is annoying, but not as annoying as the log out.

    So, from my experience, this is not just a Snow Leopard issue since I am not using it. I changed my settings in FileMaker to only save cache every 10 minutes instead of during idle time and also am trying to run Entourage without the email schedule checking every 5 minutes and will do it manually for awhile.

    I brought my machine in to the genius bar and they did diagnostics on it and found nothing wrong with the RAM or anything else. I have been on the phone with Apple Care a bunch of times on this issue and so far nothing.

    I just submitted a bug report. I wish we could figure this out and soon!
    mac mini, Mac OS X (10.5.8)
  • iRichard2 Calculating status...
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    Dec 19, 2009 11:00 PM (in response to Stu Baker)
    dangnabit i just got logged out too. Browsing Safari at the time it happened.

    -----------
    12/20/09 12:30:19 AM Dock[11127] HIToolbox: received notification of WindowServer event port death.
    12/20/09 12:30:19 AM com.apple.launchd[1] (com.apple.WindowServer[11102]) Job appears to have crashed: Segmentation fault
    12/20/09 12:30:19 AM Dock[11127] port matched the WindowServer port created in BindCGSToRunLoop
    12/20/09 12:30:19 AM com.apple.ReportCrash.Root[12470] 2009-12-20 00:30:19.327 ReportCrash[12470:2703] Saved crash report for WindowServer[11102] version ??? (???) to /Library/Logs/DiagnosticReports/WindowServer2009-12-20-003019localhost.crash
    12/20/09 12:30:19 AM com.apple.launchd.peruser.502[100] (com.apple.Dock.agent[11127]) Exited with exit code: 1
    12/20/09 12:30:23 AM com.apple.WindowServer[12474] Sun Dec 20 00:30:23 richard-ameisss-macbook.local WindowServer[12474] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
    12/20/09 12:30:30 AM com.apple.launchd.peruser.502[100] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    12/20/09 12:30:37 AM com.apple.launchd.peruser.502[100] (com.apple.Kerberos.renew.plist[12521]) Exited with exit code: 1
    White MacBook2,1, Mac OS X (10.6.2)
  • emmee2 Level 1 Level 1 (0 points)
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    Dec 22, 2009 5:33 PM (in response to Stu Baker)
    Well, it just happened again. I thought it might be caused by the automatic email schedule in Entourage (MS 2008), but that's not it either. Bummer.

    I sure hope we can figure out the problem. All we have in common is that there is a WindowServer port death. It's not even OS version specific!! Grrrrr!

    Message was edited by: emmee2
    mac mini, Mac OS X (10.5.8)
  • emmee2 Level 1 Level 1 (0 points)
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    Dec 22, 2009 8:06 PM (in response to Stu Baker)
    Just wondering...do any of you have Linotype FontExlorer X running?
    mac mini, Mac OS X (10.5.8)
  • Tejano01 Level 1 Level 1 (20 points)
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    Dec 22, 2009 8:14 PM (in response to emmee2)
    No,

    but I removed Rosetta from my machine, and it hasn't happened since...
    White Macbook 2.4 GHz Intel Core 2 Duo 4GB 667 MHz DDR2 SDRAM, Mac OS X (10.6.2)
  • Michael Croft Calculating status...
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    Dec 22, 2009 9:30 PM (in response to emmee2)
    That is indeed odd. A number of us had the problem resolve itself with 10.6.2

    It's worth checking in Activity Monitor for apps that are running in Rosetta that you may not remember/expect.
    MBP, Mac OS X (10.6.2)
  • Michael C. Reilly Level 1 Level 1 (5 points)
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    Dec 22, 2009 9:57 PM (in response to Stu Baker)
    I haven't experienced spontaneous log-outs since upgrading to 10.6.2. I don't use any MS Office products. I formerly experienced the problem in Adobe Creative Suite CS(1) but use it for hours at a time without problem now.

    I have however, experienced several kernel panics at work... typically while not doing anything noteworthy. Panics are equally bad, but at least they get detected and generate a report to Apple automatically.
    Macbook Pro 17" 2.6Ghz, Mac OS X (10.6.2)
  • Devonanne Calculating status...
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    Feb 5, 2010 1:43 PM (in response to Stu Baker)
    This happened to me for the first time today. I've had Snow Leopard since release, and upgraded to 10.6.2 when it came out. I've never had the random logout before, and all that was running was Firefox and iTunes..go figure.
    iMac, Mac OS X (10.6.2)
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