Previous 1 2 Next 22 Replies Latest reply: Jan 25, 2010 9:50 PM by clairedog
ecran Level 1 (0 points)
I have already up and running Bootcamp 2.1 on my Macbook Pro. I recently upgraded to Snow Leopard and I am trying to upgrade my Windows XP Boot Camp drivers from 2.1 to 3.0.

I figure out that I would only need to run the installer from Windows xp from the SL disk but when I try to do it, I get the error message saying:

"The installer encountered errors before Boot Camp could be configured. To try these operations at a later time, please run the installer again"

I have run the installer several times with the same result. How can I upgrade my existing bootcamp partition 2.1 to 3.0? Any details would be greatly appreciated.

Macbook Pro Unibody (early 2009), Mac OS X (10.6)
  • JohnZonie Level 1 (30 points)
    Same issue here on my 2007 Mac Mini. It is out of warranty so can't call Apple Care. Hopefully someone can and post a solution.

    There doesn't seem to be any downside in the Windows partition with staying with the boot camp 2.1. I suspect 3.0 is just to make the Windows files visible on the Mac side.

    Thanks.
  • koushien Level 1 (0 points)
    Same to me. Anyone know how to fix this problem?

    Thanks a lot.
  • Fortuny Level 7 (21,435 points)
    Hi and welcome to Discussions,

    have you any non-Apple BootCamp Drivers installed or replaced, like for the graphics card for example ?

    If so, the uninstall them, either through the 'Software'-Panel in the Control Panel or in the case of graphics card drivers with DriverSweeper http://www.guru3d.com/category/driversweeper/

    Also, a checkdisk run http://en.wikipedia.org/wiki/CHKDSK might be helpful.

    Regards

    Stefan
  • ecran Level 1 (0 points)
    I still have problems upgrading Bootcamp to 3.0. I ranCHKDSK and computer seems to be fine. I have not installed any other drivers other than the ones "Apple Software Update" installs.

    The problems is that there seems to be no way to uninstall these drivers from Windows. I tried unistalling Boot Camp Services but that gives me an error as well. Apple, how can we solve this issue?!
  • koushien Level 1 (0 points)
    no help for me too. But thanks for advices anyway.
  • Fortuny Level 7 (21,435 points)
    Hi all,

    just found another possible cause for error:

    do you have LogMeIn or UltraVNC installed, or any other application that uses a special video driver (not the one for the real graphics card), uninstall them, reboot, and try again.

    Also, if you have any non-Apple devices connected (keyboard, mouse), disconnect them and use the Apple devices instead.

    Stefan
  • JohnZonie Level 1 (30 points)
    Nice work, Stefan. I had two remote client servers, RAdmin and FreeVNC running on my Mac Mini. when I removed those apps, Boot Camp 3.0 installed without incident.

    Thanks!
  • sbolin Level 1 (0 points)
    Yes, same problem here. I have a 2008MBP, but all the drivers, etc seem to be for a MB Air. The autosetup routine even has three options for installing software for a MB Air, so either the install program is borked or it is confused into thinking that I have a MB Air. I don't have any odd drivers (security device for some of our programs, but I don't want to remove that). I have the 10.6 Family upgrade disk, and had previously installed Boot Camp 2.1, so think everything is up to date. Hopefully Apple will add a link to the BC 3 drivers soon so we can download and try that.
  • sbolin Level 1 (0 points)
    hmm, stranger still. Chkdsk shows no errors, the clean up program messed things up by uninstalling needed drivers, so had to roll back to get Windows running again. I try to install the Boot Camp 2.1 drivers just to check, and still get an error. Not sure what is up now.
    [edit : grammar]

    Message was edited by: sbolin
  • koushien Level 1 (0 points)
    Hi Stefan,

    Yes I installed Logmein into my Windows XP but I already removed it before I upgrade the boot camp to 3.0. The error still come out. Which driver should I remove also?

    Thanks in advace.

    Message was edited by: Takenoko

    Message was edited by: Takenoko
  • Keith Doherty3 Level 4 (1,795 points)
    See my post for details of how to remove the mirror display drivers used by VNC applications

    http://discussions.apple.com/thread.jspa?threadID=2138663&tstart=0
  • koushien Level 1 (0 points)
    Dear Stefan,

    It really works, thanks a million.
  • sbolin Level 1 (0 points)
    YES! Thank you very much, that was it. I have no idea what installed another video device, but once I removed that the installer continued. What a strange thing...
  • Fortuny Level 7 (21,435 points)
    Hi all,

    glad to hear that Keith and I could help work this out.

    And thanks to Keith for his great hint.

    Have Fun

    Stefan
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