HP PSC 1400 installation problem for Snow Leopard

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Level 1

9 points

HP PSC 1400 installation problem for Snow Leopard

I just upgrade to snow leopard but cannot install the printer, which is HP PSC 1400. I check the website and it is said the driver of PSC1400 is included in snow leopard but apparently not. The closest driver included is only for PSC1500.

In Leopard the printer cannot be recognized by Airport wireless network but after upgrade, it can. What a progress Apple did. Now I just need a driver to activate the printer. BTW, I don't have a plan to buy a new printer. I tried direct usb connect to my mbp but failed too.

Can anyone here help? Thanks in advance.

MacBook Pro 15", Mac OS X (10.5.7)

Posted on Aug 31, 2009 7:21 PM

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Answer 1

S.U.

Level 6

9,601 points

Aug 31, 2009 8:05 PM in response to Zengly888

There should be a driver that you can download directly from the HP web site. That's what I had to do for my HP 1022 laserjet, which was not included in Snow Leopard. Go to the driver and support section of HP's web site to find it.

Good luck!

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Answer 2

Zengly888 Author

Level 1

9 points

Aug 31, 2009 8:49 PM in response to Zengly888

Thanks for reply. I have tried this site but it is said the driver is included in snow leopard. Therefore, HP doesn't provide driver for PSC1400. I post the link below to proof:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&lc=en&dlc=en&cc=us &product=1103491&os=219&lang=en

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Answer 3

S.U.

Level 6

9,601 points

Sep 1, 2009 8:10 PM in response to Zengly888

What a bummer! Your best bet may be to contact HP Tech Support and see if they can help you with this. It is to their advantage that their printer work so they can sell you supplies and stuff. They are also the only ones who could find a way to get you a driver.

Good luck!

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Answer 4

Zengly888 Author

Level 1

9 points

Sep 1, 2009 9:15 PM in response to Zengly888

I have written to HP but until now no replies yet. The last resort is to buy a new one . But I will hang in there over a few more days.

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Answer 5

S.U.

Level 6

9,601 points

Sep 2, 2009 3:19 PM in response to Zengly888

I just found Apple's list of printers for Snow leopard, and I don't find the HP PSC 1400 at all--just the HP PSC 1500:

http://support.apple.com/kb/HT3669

This makes me wonder if there actually is a driver for the 1400. Hopefully you can get a straight answer from HP as to whether or not there actually is a driver available. If not, you may have to resort to looking for a new printer. I may too, as I don't see my d135 officejet on the list.

Good luck!

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Answer 6

eww

Level 9

53,052 points

Sep 2, 2009 3:29 PM in response to Zengly888

Under the circumstances, I would install the driver for the 1500 and see whether it supports the 1400. It may.

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Answer 7

Zengly888 Author

Level 1

9 points

Sep 2, 2009 4:00 PM in response to Zengly888

Have installed driver for PSC 1500 but apparently it doesn't work. The HP hasn't given me the reply yet. 48 hours passed. I try to give them a week then I have to cough up maybe $200 to buy a new one. Hope the new one can hang in there longer, if the whole my life it's the best.

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Answer 8

Sep 3, 2009 7:58 AM in response to Zengly888

The drivers are their, go to this page and follow the directions. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=us&lc=en&dlc=en &product=1113981

Hope this helps you, it helped me and my printer is working from airport.

Good Luck

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Answer 9

Zengly888 Author

Level 1

9 points

Sep 3, 2009 4:50 PM in response to Zengly888

Thanks and this is what I did. When I add the printer, actually the mbp begins downloading the software( i thinks it's driver). And it pops up a window asking you to agree the agreement. I click yes. and Then the bar push a little and another window pops up and saying the software isn't available and asking me to wait later and use software upgrade to download. so that's the problem I encounter. There is no driver for psc 1400.

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Answer 10

Sep 4, 2009 4:35 AM in response to Zengly888

Ok, Iam sorry about that. Also I have the 1500 hp not the 1400, which I just found out, thats why my printer works.

I guess its a new printer for you.

I tryed to help.
Good luck

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Answer 11

S.U.

Level 6

9,601 points

Sep 4, 2009 2:07 PM in response to Zengly888

Have you tried Software Update? I just had an interesting experience. I had just checked Software Update and knew my software was up to date. Then I plugged in my HP officejet d135 and added it as a printer and checked Software Update again, and found a HP Driver upgrade of some sort. Evidently some sort of a generic one, which I downloaded. To my astonishment, the d135 started acting like it would print. The icon that came up was a generic printer icon and NOT the d135 icon, but for the first time since going to Snow Leopard, I had a response from this printer.

In reality, I don't think the d135, which is 8 years old, has a snowball's chance of being compatible with Snow Leopard, since it theoretically is only compatible with 10.4. But it had worked in Leopard, and I was curious enough to see to see if it would work in Snow Leopard. It doesn't really--it thinks it's printing, but just sits there thinking it's printed 8% of the document. But I was surprised at even that much happening.

No idea whether or not the generic driver from Software Update would work on your HP PSC 1400 or not, but maybe worth a try.

Good luck!

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Answer 12

Zengly888 Author

Level 1

9 points

Sep 4, 2009 2:27 PM in response to Zengly888

Thank you so much, though, it is not solved yet. Thank you for providing so much help and leads. I have also posted this problem in HP's forum and some1 told me there would be an update for snow leopard after 1-2 weeks from now. And according to him, this problem will be solved. I hope so and let's wait and see.

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Answer 13

S.U.

Level 6

9,601 points

Sep 4, 2009 3:08 PM in response to Zengly888

An update from HP is likely going to be the ultimate solution. I would imagine they are working hard to make as many printers as possible compatible with Snow Leopard.

Good luck!

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Answer 14

Sep 6, 2009 8:25 PM in response to Zengly888

Same problem,
I was very exited first when installing snow leopard. Now it appears that my Hp 1410 is no more supported. The driver CD I kept from 2005 does not work as well. Now im stuck between HP an Apple, with no driver. I which I did not upgrade to Leopard, because I far as i am concerned I dont see any improvement I my daily use, now no more printer.
This printer has been very reliable, and I am not willing to replace it soon.
I will rather downgrade to the previous leopard.
I am ****** off ...

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Answer 15

Sep 6, 2009 8:55 PM in response to Zengly888

As a temporary alternative you can install the printer on windows if you have it running on the side in a virtual machine.

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