Cannot send mail from iPhone using Godaddy account/email

Was working perfectly until recently. Incoming mail still ok.

Now get error message when sending mail "Cannot Send Mail - The connection to the outgoing server "smtpout.secureserver.net" failed.

Have tried various fixes including using cwmx.com server, other ports and SSL on and off but no luck.

Have spoken to Godaddy support but they can't help as say must be local issue with iPhone.

Is GoDaddyGuy out there?

iPhone 3G, iPhone OS 3.0.1

Posted on Sep 1, 2009 2:09 AM

Reply
6 replies

Sep 25, 2009 4:37 PM in response to SizzyB

I'm having the same problem. I setup a GoDaddy webhosting service and the email that comes with it.
pop.secureserver.net or imap.secureserver.net.
I've been switching between cwmx.com and smtpout.secureserver.net and getting mixed results with the incoming mail. So far nothing has gone out .

I've talked to both GoDaddy and Apple, with no results.

If you hear of anything let me know.

Joe

Sep 27, 2009 6:22 PM in response to SizzyB

SizzyB and Joe,

I've read over your posts and see that you've both tried a few different troubleshooting steps with our support. The next step would be removing the whole email address from your iPhone and setting it back up. When you set up the email address, you should use the step by step walk through instructions available at http://help.godaddy.com/article/3423.

SizzyB, please note that cwmx.com is an AT&T specific server. Your UK provider might list a comparable SMTP server as a default or you might need to contact them to get their settings.

Joe, I would also like to note that you would specifically need to have our Unlimited email plan to utilize the IMAP service feature.

If either of you have further issues, please post the full details (including any errors messages you receive) and we'll continue to work on a solution.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot send mail from iPhone using Godaddy account/email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.