Previous 1 2 3 4 Next 94 Replies Latest reply: Jan 12, 2010 6:55 AM by burak2102 Go to original post
  • sjam Level 1 Level 1 (10 points)
    I save to my HD i'm not on a network, I use photoshop everyday for about 8 hrs per day, I upgraded to SL on Friday night and have had problems since. Photoshop and SL aren't playing nice together.
  • Network 23 Level 6 Level 6 (11,850 points)
    These crashes are being discussed over at the Adobe forums. In the Photoshop forum, there's an engineer talking about it.
  • elitep Level 1 Level 1 (0 points)
    CS4 crashes after snow leopard update.

    Photoshop CS4 crashes during save, only save for web works sometimes.
    Photoshop CS4 crashes when trying to open a PSD file, file size 20 megs, but it does open some other files
    Photoshop CS4 de-activated version cue helped a bit, but still crashes

    After Effects CS4 in import it crashes, I can't even import a small jpeg

    My entire company is out of commission since we are a design shop.

    APPLE ***? I TRUSTED YOU!!

    now guess what I am doing? bootcamp > windows 7 > installing CS4 on windows NEVER thought I would say these words.

    Apple Support: nothing we can do, try adobe
    adobe support: nothing we can do, try apple

    this is how it starts Apple, next thing you know you become the next Microsoft.
  • Dave Robertson2 Level 2 Level 2 (285 points)
    <My entire company is out of commission since we are a design shop.>

    Who recommended your entire company upgrade everything to a new OS on its release date? Restoring from a TM backup is probably easier than setting up a windows partition and re-installing.

    Dave
  • Aken13 Level 1 Level 1 (0 points)
    I agree that an early adoption for an entire creative team is not wise, it is just as unwise to promote and publish an OX (Snow Leopard) that has not been tested with a major software title.

    Shame Apple & Shame Adobe.
  • sjam Level 1 Level 1 (10 points)
    I read something about removing a particular font but that didn't work. It looks like we will just have to wait for a patch either from apple or adobe so until then i'm using photoshop elements which worked with no problems and also can use my windows machine (as I throw up). I think there's a 30 day trial on elements 6 for mac. the only bad part is there is no CMYK support on it.
  • Kevin Horn Level 4 Level 4 (1,825 points)
    I upgraded 3 Macs over the weekend, all with the CS4 Design Suite installed.

    Not a single problem, in fact, it solved some problems with memory I was having, as in Adobe CS 4 not handling memory well. I have Photoshop, Illustrator and InDesign open all day long and have less problems with Snow Leopard than with Leopard.

    Kevin
  • Dennis Stein Level 1 Level 1 (25 points)
    I initially had trouble with both PS CS3 and Aperture crashing. I realized Photoshop would get hung up reading the Color Settings and crash, so I pulled out some of the custom profiles I had in the Colorsync folder that were paper and monitor profiles, and this cleared up both CS3 and Aperture. Not sure if this pertains to anyone, but it's worth checking out.
  • Monty1945 Level 3 Level 3 (690 points)
    Greetings,

    CS4 works fine here, with Snow Leopard - no crashes or hangs yet, and I installed on the first day it was available. I use it all the time for my digital photo hobby.

    Dump the .Plist files associated with CS4, throughout the system, and see if that helps. I just talked to a friend at a large Graphics house, and they just re-installed the CS4 suite due to some corrupt fonts, after Snow Leopard. It was some font that no one uses around there. They called Adobe, and that's what they told him.

    After my Snow Leopard install, the suite has worked perfect, no corrupt fonts. You could also have some third party software causing issues. If you have any APE's, get rid of them - third party utilities and other enhancements are always a pain when upgrading, especially GROWL type stuff.

    Cheers,
    M.
    ***
  • d-_-b Level 1 Level 1 (0 points)
    http://discussions.apple.com/thread.jspa?threadID=2130609

    looks like this is not Photoshop problem. i've tried Pixelmator (as alternative) - *the same crashes.*
    and a lot of other apps crashes 90% time with *the same console errors* "+pointer being freed was not allocated+" when i trying to save some file (Photoshop, Pixelmator, Mail, Tweetie, Transmission) or upload file (jpg to imageshack, for example) through any browser (Safari/Firefox/Opera/Chrome).
  • sjam Level 1 Level 1 (10 points)
    I've gone thru just about every app including illustrator, dreamweaver an indesign cs4 they all work fine, for me its only photoshop and of course that is the most important of all.
  • d-_-b Level 1 Level 1 (0 points)
    sjam, can you please post a specific error from Console? not a full crash log.
    we're looking for "+pointer being freed was not allocated+", it's the reason of all my (and not only my) problems. if you'll see the same in Console, maybe we need to find some intersections in our hardware/third party software configurations.

    thanks.
  • sjam Level 1 Level 1 (10 points)
    I think I might have things working....original issue was opening and closing images crashed photoshop sometimes I got a crash report sometimes not and it would just shut down. My solutions were:
    *Removed a font named Menlo from the HD fonts.
    *Removed the adobe photoshop .plist file (users/library/preferences/com. adobe...)make sure when you trash it you EMPTY the trash.
    *Then did a repair permissions
    *Rebooted
    and so far its working. also make sure you have the latest PS update should be 11.0.1
    Hope this helps everyone out, and a quick thanks for everyones suggestions!
  • d-_-b Level 1 Level 1 (0 points)
    i don't have Menlo font at all, i tried to clean install SL + clean Photoshop 11.0.1 install - doesn't help.
  • d-_-b Level 1 Level 1 (0 points)
    oh, sorry. now i'm on 10.5.8 (because i still need to work), and there is no Menlo font here, but maybe it presents on Snow Leopard. can anyone else test this solution?

    also, why did you chose this font for fix?
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